Quality swimming helped equip our child with confidence in the water. She loves her teacher and has…read morelearned so much from her. The owner is the best, the answering service is highly communicative and helpful. We love this place.

I have to say that this is a good place to bring your kids for swim lessons. The instructor are…read moregood. However I'm disappointed with the some policies during this COVID time. We decided to enroll our 2 kids in June. On June 30th we paid the month of July. In total we paid almost $500.00 just for July. The next day, on July first we learned that my kid was exposed to COVID by his Speech therapist. So we had to follow the protocol and stay home for 2 weeks. So I called the swim school and I asked for a refund because they were going to be out half of the month and the cases started to skyrocket in Florida that week. They refused to give me a refund and they just gave the option to give me a credit for future use. I have to say that the companies that will succeed in the this crisis have to nimble and considerate. It is totally unfair to have these strict policies. At the end they will not lose one kids but 2. Like I said, we loved the instructors but we decided to move to a private instructor that comes to our house for the same price wiith more relax rules related to payment.

BSS Pembroke Pines is the absolute best! My daughter started lessons there when she was about 2…read moreyears old. Once she was floating and doing basic swimming/survival, I thought she would want to stop the lessons. Boy was I wrong, she is now 6 years old, has had a birthday party there AND has begun to make her own goals of getting onto their swim team. I recommend this place 100%. It is an indoor facility so you never have to worry about the weather! My daughter has an immunodeficiency and swimming in an indoor heated pool has given her an activity that is helpful and educational. She has made a lot of friends and LOVES the staff. Well worth the money...and I am happy she has stuck to swimming on her own, has learned pool safety, following directions and even making goals. Thank you BSS of Pembroke Pines! ;o)

1 Star -- Extremely Disappointed After 6 Years as YMCA Members…read more Unfortunately, after what happened today, we decided to cancel our YMCA membership and our children's swimming lessons. We have been YMCA members for six years. We have used this facility regularly, our children have taken swimming lessons here, and we have invested a lot of time and money into this membership. That is why today's experience was especially disappointing. I have already left a negative review about this YMCA, but today's situation honestly went beyond what I consider acceptable. This morning, I came to the YMCA for my workout. Around 11:00 AM, as I was leaving, I noticed an older woman in a white car trying to park next to my vehicle. There was no actual parking space available, and she was trying to squeeze into the area between the designated parking spaces. I didn't pay much attention at the time because I was in a hurry to pick up my daughter from daycare. After picking up my children, I returned to my car and discovered significant scratches on the plastic part of my vehicle. The damage was large enough that the paint had been completely scraped off. I immediately went back to the YMCA, hoping they could check their security cameras and possibly help identify the person responsible. Instead, I was told that they could not review the cameras themselves and that I needed to call the police. I was told that they would review the footage only if the police requested it. We called the police. An officer came and documented the incident. However, he did not even go inside the YMCA to review or request the camera footage. He simply explained that cameras of this type are often not clear enough to identify a license plate or a person's face. What I found especially frustrating is that there seemed to be no attempt to look for another way to identify the person. Even if the video quality was not good enough to clearly see the license plate or face, I suggested checking the approximate time of the incident and comparing it with the YMCA's membership check-in records. Members scan their membership when entering the facility. I had seen exactly where the woman went after parking, so it seemed reasonable to at least check whether someone matching the description entered the building around that time. Instead, I felt completely left on my own. I understand that the YMCA cannot be responsible for every incident that happens in its parking lot. I am not expecting the YMCA to pay for my car or to magically identify the driver. But after six years as a member, I expected basic cooperation, communication, and a genuine effort to help when something like this happened on YMCA property. The damage to my car was upsetting, but the lack of assistance and the way the situation was handled was even more disappointing. After six years, this was the final straw for us. We canceled our membership today and also canceled our children's swimming lessons. Very disappointed that after being loyal members for six years, this is how our relationship with the YMCA ends.

I've been going there for a couple years and mostly do the classes. They have a wide range of…read moredifficulties, ranging from the tough (Body Combat) to ones geared for seniors such as chair yoga. I prefer the middle range with classes like Pilates and barre. I do wish they would mix up the class times once in a while because I've been going for about two years and schedule hasn't changed much so I end up doing the same classes each week. The instructor Jennifer is great. I love that she does different things each week so I don't get bored with it. The place is clean, large, good staff, nice pool. I like the E gym so you don't have to adjust weights as it remembers when you scan your bracelet. They have a lot of community/family based events.

After 2 lessons my child is floating. The teacher is super sweet and patient with him and got him…read moreto swim across the whole pool! It's like Michael Phelps! Definitely recommend!

My son has been swimming with British swim school since he was 6 months old. This school has been…read moreamazing for his swim skill and development of safety skills. At age 4 people are VERY impressed with his confidence and skill. He LOVES the pool and I really think it has a lot to do with how he was taught and taught early. The instructors are very patient and he has excelled quickly. I highly recommend.

I'm really happy with British. Both my son and I swim and the staff has been amazing with me and…read morehim. Classes are just the size I like and the coaches are firm but very pleasant and have worked with my hyper active son amazingly. He is always ready for swimming.

Going against my better judgement, I booked this company for private lessons to teach my little…read moreones how to spend. The main instructor Stephanie is very good with kids and very patient. The problem is, these people will cancel if a cloud might come out. With all the cancellations, some after she was suppose to be at my house, my little one never learned how to swim. My nine year old was already comfortable in the water, but after 5 lessons she learned the proper technique. The reason for 1star is, the cancellations and the harassing text messages I received after canceling their services. Over a period of 3 weeks we had 5 lessons and 9 cancellations which the blamed the weather and most times it did not rain or rain was over in 10 minutes (we live in South Florida). I received constant text messages telling me to call and pay $60. I text back to send me an invoice with my address and I will review and send payment or dispute. I asked to no longer be sent text messages(who handles their business via text??). They sent me a text demanding money and threatened to put a a lien on my home. I looked them up on the better business bureau so I could report them. The company does not exist. Do not waste your time. They come across nice but they are unprofessional.

Stephanie is a natural when it comes to teaching children how to swim! She's patient, enthusiastic…read moreand FUN! I highly recommend her services!

My daughter loves swimming with Angie. She has excelled tremendously and loves going to her…read morelessons. Would highly recommend Angie for your child's lessons.

Excellent school, fabulous instructors love British Swim School!!!! Would highly recommend the…read moreschool my children have learned so much thanks to British Swim School!!!

We had a birthday party here we were mislead, lied to and they did not do much to assist us in…read moresetting up. They were so rude and you could tell they did not want to be there. I have made several attempts to reach the manager/owner and no response back. Needless to say we will never go there again for swim lessons or future parties.