1 Star -- Extremely Disappointed After 6 Years as YMCA Members Unfortunately, after what happened today, we decided to cancel our YMCA membership and our children's swimming lessons. We have been YMCA members for six years. We have used this facility regularly, our children have taken swimming lessons here, and we have invested a lot of time and money into this membership. That is why today's experience was especially disappointing. I have already left a negative review about this YMCA, but today's situation honestly went beyond what I consider acceptable. This morning, I came to the YMCA for my workout. Around 11:00 AM, as I was leaving, I noticed an older woman in a white car trying to park next to my vehicle. There was no actual parking space available, and she was trying to squeeze into the area between the designated parking spaces. I didn't pay much attention at the time because I was in a hurry to pick up my daughter from daycare. After picking up my children, I returned to my car and discovered significant scratches on the plastic part of my vehicle. The damage was large enough that the paint had been completely scraped off. I immediately went back to the YMCA, hoping they could check their security cameras and possibly help identify the person responsible. Instead, I was told that they could not review the cameras themselves and that I needed to call the police. I was told that they would review the footage only if the police requested it. We called the police. An officer came and documented the incident. However, he did not even go inside the YMCA to review or request the camera footage. He simply explained that cameras of this type are often not clear enough to identify a license plate or a person's face. What I found especially frustrating is that there seemed to be no attempt to look for another way to identify the person. Even if the video quality was not good enough to clearly see the license plate or face, I suggested checking the approximate time of the incident and comparing it with the YMCA's membership check-in records. Members scan their membership when entering the facility. I had seen exactly where the woman went after parking, so it seemed reasonable to at least check whether someone matching the description entered the building around that time. Instead, I felt completely left on my own. I understand that the YMCA cannot be responsible for every incident that happens in its parking lot. I am not expecting the YMCA to pay for my car or to magically identify the driver. But after six years as a member, I expected basic cooperation, communication, and a genuine effort to help when something like this happened on YMCA property. The damage to my car was upsetting, but the lack of assistance and the way the situation was handled was even more disappointing. After six years, this was the final straw for us. We canceled our membership today and also canceled our children's swimming lessons. Very disappointed that after being loyal members for six years, this is how our relationship with the YMCA ends. read more

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I've been going there for a couple years and mostly do the classes. They have a wide range of difficulties, ranging from the tough (Body Combat) to ones geared for seniors such as chair yoga. I prefer the middle range with classes like Pilates and barre. I do wish they would mix up the class times once in a while because I've been going for about two years and schedule hasn't changed much so I end up doing the same classes each week. The instructor Jennifer is great. I love that she does different things each week so I don't get bored with it. The place is clean, large, good staff, nice pool. I like the E gym so you don't have to adjust weights as it remembers when you scan your bracelet. They have a lot of community/family based events. read more

If one of the old people hit your car in the parking lot, they will refuse to let you see the camera recordings. The police will discourage you from getting involved and you'll be stuck with the tab for the damage to your vehicle. Bryan Hunt the director is never in his office and never picks the calls. Extremely incompent and rude staff. After 6 years we cancelled our memebership. Nobody cares what happens to us or our two daughters. We had our daughters going to swimming lessons and unfortunately will be looking for a family gym and going to a swimming center for their lessons. read more

My son just joined the YMCA. He is 12 years old. They have so many fun activities, Sports programs and technology activities for him never to get bored. Plus it is Super affordable. read more

The Peter Blum Family YMCA - Youth sports - Gyms Near Me - Boca Raton, Florida

Afterschool program it is in the best hands thanks to the wonderful coordinators:Ms.Shayla ,Ms.Jenna and Ms.Mika!amazing teamwork and dedication for our children! Looking forward for summer camp program (first time for my daughter,Andreea:) Last but not least,Mrs.Beth @Child Watch a wonderful manager of the program! read more

Well they stay updated on equipment and staff training. Good crowed, mix of teens and adults. Love the E training circuit as well as the variety of treadmills, bikes, etc. plenty of room, not over crowed, and friendly people. read more

The Peter Blum Family YMCA - Family time warming up before we hit the weights! - Gyms Near Me - Boca Raton, Florida

Amazing place. Friendly staff and people. Immaculately clean continuously throughout the day. Would not think of another place to go read more

This review is not about the facility as a whole but for the childcare. I am so grateful to have access to a fitness center where childcare is a part of my membership benefits. My daughter (Sage - 20 mo) is obviously loved there because the staff are excited to see her and she comfortably leaves my care into theirs. There is a lot for her to do while I am working on my overall fitness in thy gym to be the best mom I can be for her. Complaint: Sage is usually there for 1 - 2 hours (mostly of the time around 2 hours). I have repeatedly picked her up with a very soiled diaper. I have made a verbal complaint to staff about it and there was a short-term effort to improve diaper changes including an offer to change her diaper for me right before pickup once. This change was short lived. We have started to keep a set amount of diapers in the bag we drop her off with as a way of tracking wether she was changed in the 2 hours she is there. Repeatedly our diaper bag is returned with the original number of diapers along with a child who has an full diaper (both pee and poop at times). I believe the standard of diaper checking and changing needs to improve for the health and comfort of the children under the care of these employees. Perhaps a routine diaper check on the every hour would be a great solution for this. I would request Peter Blum Family YMCA acknowledge and response to this complain with change or correspondence. Other than this complaint, I have had a great experience at Peter Blum Family YMCA and am looking forward to all the activities we can be a part of as a family as time goes by! read more

I've been going to the Y every day since the end of August and I absolutely love it. It's an integral part of this community. I've met some great gym bros, but beyond that are people of all ages, races, creeds, and fitness levels. Everyone is courteous. The staff are friendly, it's always clean, and there's always community events centered around wellness. Trainers and coaches like Gabriel, Holrich, Stefanie, William, and Tim are always willing to lend a hand. This place has made Boca become home. read more

I am absolutely impressed with the operation at the YMCA in Boca Raton. The staff along with me for folio of activities for young children is impressive. My children look forward to the on-site daycare, the indoor pool and waterslide, soccer, basketball and what I love the most about it is the family friendly environment. Although I am in Coconut Creek about a 15 minute drive I am a member and don't mind driving because now More than ever my kids need to be around other children in a safe environment. read more

The Peter Blum Family YMCA - Indoor Pool with the boys - Gyms Near Me - Boca Raton, Florida

Great facility and the people that work there are very helpful and always going out of their way to make sure your happy.

I've been here for 2 years only for the after care program, but every year staff give me wrong information about the sign up or treat me with no respect when I try to get information about it, I'm very upset with the front desk staff that doesn't know the right information, I'm done with this location. read more

Low standards, especially for Palm Beach County. Inadequate parking, sub par landscaping, cock roaches in mens sauna, socially distanced cardio machines (lol), no hot tub, and in need of modernizing. Thankfully the staff is friendly hence the two star vs one. read more

I travel a good distance because it's a one stop shop. Not to mention the staffs friendliness. Ms Joanne is my daughters swim instructor and she is so Great with her. They have so much going on, that means, there's something for Everyone read more

Great Y. Always clean the gym is great and they pretty much have it all except racquetball courts. Only negative is the classes are mostly while people are at work. Used to like yoga but they changed to very advanced class only 4 people were in it. read more

Best gym ever!!! They treat you like family. So many classes to attend very organized with calendar for us all

I'm a member of the YMCA in Charlotte and was pleasantly surprised to find out I could use this branch while in town this past week. They told me my membership came with a 14 day pass at other locations so I was all set! This location has done a 180 since I went there as a little kid for summer camp. The workout room was pretty big complete with treadmills, ellipticals and bikes but they seemed to be older models of Nautilus and Star Trac for the ellipticals---it's Boca can't they afford some Precors? The weight room is bigger than the cardio area with the standard machines that come with a gym but again, alot seemed to be older models and some out of service. The locker room was very clean with a small selection of lockers, showers and a sauna. Even though my Y offers free towels, this one doesn't unless you have it in your membership at that branch. The first day I got a towel, the second day the girl told me it was $1. Um, no. I will sweat it out thank you very much. Staff was friendly and their hours are much better than the hours in Charlotte **damn you Bible belt** All in all, a decent experience but I don't think I would pay for a membership at this place since I like more of a variety of machines. read more

The staff are all so welcoming and friendly. My kids love swimming with Miss Leesa and playing in child care. I love the new updates in the wellness center. I cannot recommend this place enough. read more

This is not a great place for young children after school hours. Do not go near the ping pin table/vending machines unless you want to listen to every curse word in the book. Middle school aged children are unsupervised and acting like they belong in a zoo. It's really disturbing how many ymca staff and after care counselors walk by and say absolutely NOTHING to address their behavior. Not a good look, YMCA. If you're allowing these children to be unsupervised and a part of the "teen program," please mentor these children properly and require them to abide by the rules she guidelines that why other member should abide by. Call their parents and don't allow them to attend if they can't clean up their nasty mouths. read more

This place get it , the staff and management outstanding People very helpful and supporting the client , The equipment was a great addition Also the get everything you need read more

Staff is friendly. Location is convenient to where I live. The equipment in the gym is laughably outdated. Specifically the cardio machines. Members pay a decent amount. There are literally tons of members. I know the money is there... use it. I'm tired of being in pain during/after running on your shoddy treadmills. As a nationwide member, all other Y's I've been to are SO much better equipped. I will not rejoin nor will I recommend this location if something doesn't change SOON. read more

We have been members of the Y for the last 10 years and it is a FANTASTIC place to spend time together as a family and provides children with essential life skills. My son has done everything there - from swim lessons at 6 months, to karate at 3 years, basketball at 5 and now soccer at 10 and has loved every minute and the ability to try all these new things. I also can't say enough great things about their aftercare program. Both my children love it and choose to attend even when we have the ability to pick them up from school. All the staff members are fantastic and really take the time to get to know you and your family. We LOVE the Y and highly recommend it to everyone! read more

Nice and helpful staff. They were very helpful and flexible with my staff joining a client at the Fun Day Camp. The campus is clean and has many activities for all to enjoy. read more

We recently had a great experience with Aquatics program. Both Ms. Nicole and Ms. Leesa were not only kind and courteous, but they were professional and clearly capable of teaching as well. They have taught someone very special to us, to swim. Watching they way they instill confidence in the water with children is truly something to behold. Thank you ladies. We will recommend you to anyone that is learning to swim. read more

Fantastic place! They had a great kids fair for free which was amazing! Kids loved it, very cool read more

I've been a member of this YMCA for almost exactly a year, and I can still say it is a great neighborhood gym. It is a large but well-maintained facility overall, and they have many different but typical fitness areas such as cardio, weights, spinning, yoga, etc. with a variety of classes offered. The staff has always been very friendly, helpful and knowledgeable. The equipment is in relatively good condition, and it does seem like they take cleanliness seriously, which is really important for a gym with so many members. The only issue I've ever really had is with parking: there are plenty of spaces out there, but finding an available space within reasonable walking distance to the entrance can be tricky at times when they are busy. Definitely a gym worth checking out! read more

We do swimming lessons here and did other classes during the summer. I'm so happy with the progress my kids have made with swimming! It's truly amazing!! And price is very reasonable read more

My daughter wanted to go to the after school program here since her friend went. I went onto their site but there's no pricing information on it. So I called and was put into the voicemail for the person responsible for it. Despite calling at least 3 separate times and giving my info and what I needed, no one ever called me back. Unfortunately my schedule makes it hard to stop in physically to get information and I can understand missing one call to a potential customer. However over the course of 3 weeks, I left one message a week and it's been 6 months without even a voicemail back from them. I decided after a month not to bother but it has definitely left a bad taste in how they respond. read more

This is probably the best family hangout ever. If you are looking for gym,pool,yoga ,anything .They even have a preschool for your child to go to school. I think you should go because it is just great . I have no more words to say because it is just such a fun place to work out and play in the pool and do all kinds of fun stuff. They have healthy kids day ever year . Sooooooo pretty !! Love it . The women's locker is great!! read more

I have belonged to the Boca Raton YMCA for over a year now. I am really happy with my membership. The gym is really clean and they are constantly updating all of the workout machines. They have a great schedule of classes with lots of variety and the times of the classes fit my schedule. I love that I can try different classes here all of the time so I never get bored. All of my instructors have been very good and I have learned a lot since I started my membership. I haven't really used the pool or any of the other activities besides the group exercise classes so I can't really talk about the over Y programs but it is a great gym for someone who is looking for variety and it's not intimidating to try new classes. read more

Been a member for many years. Competent and friendly staff. Never have to wait for a treadmill, bike or eliptical trainer. Brand new dumbells up to 100 lbs. Two pools and a beautiful gym. Great sports programs for kids as well as summer camp. Only complaints that I have heard that do not effect me are the lack of racquetball courts and limited free swim time. read more

Love the indoor, heated pool! Big red slide & fountains are so much fun for the kids! Great options of women's locker room or family locker room. Love all the programs that they offer & the lifeguards are very friendly. read more

The Peter Blum Family YMCA - Fun at ISR swim lessons! - Gyms Near Me - Boca Raton, Florida

Gym machine area is small vs. other gyms in area. Staff seems to be miserable at work with unfriendly rude attitudes. Senior hang out spot, wouldn't recommend. read more

Sad to say Just a massive daycare Both for kids and seniors Members are "just there" Seems if you have drive you get disappointed with dreary atmosphere Want a real workout Go to a real gym Not a geriatric hang out Oh Among disappointments Tried to ask to start Jiu-Jitsu program Offered use of my $5,500 dollars in dollamur mats use for free "We don't want contact sports" Karate program there now must be full of "paper tigers" Trainers in weight room have seniors standing on half balls pulling tension bands and these seniors move cautiously when just walking Break a hip? Have heard that aquatics program has and downs Guess I was too outspoken (thank you-at real iron bending gym now) You have little wannabe gym urchins that take 3 stations in (very limited) weight area Take 20 min to make circuit If you want to jump in OH NO I AM USING THAT meantime 20 min late They finally come back Only went here to appease wifie Got her to look elsewhere Now she is even more motivated Bye bye Won't see me at the Y lol Best thing in my exercise life Moving on Oh WTF Closes at 2 on Sundays Get serious Club Y read more

Nice gym and staff is friendly. It seems that the staff is very personable with gym member. The weight area is as big as the cardio side, so it was great! I could still do weights without having to wait on anyone even though it was crowded. read more

Parents are able to work out while the kids are in Chile care (free). Staff is friendly. They have activities for kids. Clean environment.

We just moved to Florida and the Y has been a great place to meet amazing people and families, their staff is amazing and really friendly and even when at 1st I was not sure if it was going to work for us their classes for kids have been amazing, my son attends swimming and soccer loves both. The gym looks smaller than what I am used too but it has everything you need, they offer a lot of classes the reason why I give 4 stars is because I feel that the building is dark doesn't feel really open in there but you kinda start ignoring it with all the good things they have to offer. read more

Family-friendly and clean! We love the swim lessons! My 3yo is doing well. We recommend ms. Pilar as an instructor. She means business and the kids respond so well to her. She's amazing :) read more

They are closed today celebrating their Outstanding customer service having a disabled person waiting outside in the parking lot because they are closed awarding their outstanding employees.... not a single notification via Email nor on The main phone number or voicemail . read more

The Peter Blum Family YMCA - Disabled person waiting at YMCA that closed without ANY notification to celebrate and award their outstanding Customer service .... - Gyms Near Me - Boca Raton, Florida

I cannot even believe this place has so many good reviews. I went to the unit YMCA in Boca and had the worst costumer service ever! There was 2 ladies on the front desk. One that was on the phone and not even look to my face while I was standing in front of her for about 5 minutes and the other one that came after and told me I could do the tour BY MYSELF! Hello??? read more