They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

Great pool cleaning service here. Very professional owner, treated me right, great pricing. And now…read moremy pool looks great and ready for the summer season. Thank you!

The owner, Lied to me when, he moved and, left my pool & the equipment in a mess!!!!!…read moreFor your own safety & peace of mind do NOT use this pool service as he does NOT know what he is doing & allowed my FILET\PUMP to go bad and, now the cost to replace it is $1700.00

I used this service for a couple of years. This year, by the end of May, until the end of July…read more(except for two weeks), my pool was unusable. The maintenance guy would come in my backyard and then just leave without telling me if there were plans to fix the situation. I finally let them know I am moving to another service company. I am then sent a bill for $400! When the new company came to look at the pool, I was informed that there was no chlorine. The new company had it up and running in 5 days! I just can't get over the fact that I had no pool for two months of this summer, but they are charging extra. I'm now getting late fees while trying to figure out the billing. They even had me buy a new sweep, but with no chlorine or anyone servicing, I'm wondering if I needed to spend that $600. Also, I feel like he would still be coming over once a week to service my green pool if I didn't speak up.

Hired them to service my 85 year old mothers pool in Fresno. Did a great job for about 6 weeks…read morebeginning 7/21 then service began to slip. My mother is very patient. Wanted to give them a chance. Pool drainage kept getting postponed "too hot" will do it in October. By Thanksgiving still not done. The comment that finally pushed my mother to cancel them was "don't need to clean it, you're having it drained anyway" but they continued to bill for the full amount. Very pushy and somewhat aggressive administrator during phone calls. Always have a prepared excuse. 3 months later, still blaming the previous service provider. Unless you're ready to stay on top of everything they do, wouldn't recommend them. Not a set and forget operation. Images are in the following order. Before, shortly after they started, then ongoing.

Excellent service! Logan double-checked my pool sweep the next day after I thought I had an issue…read more Also, he sent pictures of the pool after servicing it to show the pool was tip top.

From the owner: At TidalWaves Pools, we believe your pool should be more than just clean, it should be pristine…read more Founded with a passion for top-tier service and crystal-clear results, we’re a small, locally owned business dedicated to providing expert pool maintenance and repair with a personal touch. Whether it’s routine cleaning, equipment troubleshooting, or complete system repairs, we treat every pool like it's our own because to us, your peace of mind matters. Let us take the stress out of pool care so you can enjoy the water the way it was meant to be: effortless, sparkling, and serene.

Let me tell you a story. I had a leaking backwash slide valve and made four trips to a competitor,…read morewasting time and gas trying to buy O-rings and identify the correct part. They couldn't figure it out and eventually gave up, telling me they didn't stock the part and that I should try ordering it online. I then found Benchmark Pool Supply online and went to their store at 3017 W. Bullard Ave in Fresno. The sales rep immediately identified the part, but they didn't have it in stock. Instead of sending me away, he called Bryan at their other store at 811 Barstow in Clovis. They FaceTimed and discussed the issue, and Bryan confirmed he had the complete valve assembly at a very reasonable price. I had my pool equipment fixed within 5 minutes. It really makes a tremendous difference who you work with--saving time, money, and gas. You can go to a store with inexperienced employees who don't seem to care, or you can work with knowledgeable, caring individuals like the staff at Benchmark Pool Supply. Thank you again, Bryan, for your time, knowledge, and even the free popsicle!

I called to schedule service and I scheduled a day but no one confirmed or came. Kept calling back…read moreand kept being told yeah we will get you right into the schedule and probably tomorrow and they would never call back. It's been nearly two weeks and still no call back and no appointment and now my pool is green and needs an expensive drain. I do not recommend this company.

With summer being here, I needed a new pool service to keep things in top shape. Steven and his…read moreteam were friendly, professional, and the service was next level. They answered all my questions and have very fair pricing on repairs and upgrades. I will definitely be using them going forward for all my family pool service needs. Highly recommend!

From the owner: Professional Pool Service: reliable, consistent, and sparkling clean…read more Our family business has over 20+ years of experience. Licensed Contractor for any repair or upgrade needs. Poolscaping’s President, Steven, is currently the Vice President of the Independent Pool Service and Spa Association - Fresno chapter. Specialize in Salt Water Pools

Incredibly nice guys - came out for an estimate of a full pump replacement, and were honest, and…read moremade great recommendations even though they wouldn't have been able to get the pump in that we needed due to an industry shortage and didn't end up doing the job due to that - nice people.

Very prompt and professional pool repair company. Inquired about a leak on my pool pump, TSB…read moreresponded promptly and was out to assess the situation within a few hours. The repair was done the same day and the price was very reasonable. Highly recommended!

Whitney saved my clients pool. They had a company taking care of it that just stopped showing up…read more Whitney was out the same day we called, and was able to get a green pool back to blue very quickly. Very happy with the results and her professionalism.

Whitney is the best! She has replaced our pool pump and pool sweep and shows up every week rain or…read moreshine. Communication and reliability are spot on with this company.