I called Tropical Pool Service and talked with Jerimiah who answer my concerns with my pool. Then…read morecalled talked with Will and he got everything started . This is a friendly helpful group of men who treat the customer so well, thank you to Jeremiah Will and Juan. We will spread the word and let everybody know about your service and will be back again.

Unreliable and Unacceptable Service from Day One…read more I started using Tropical Pools 5 weeks ago, and unfortunately, every single week, despite my recurrent feedback via email, text, and call, brought a new issue. Here's the timeline: Week 1: The skimmer basket was left full, and the tile and walls were not brushed -- basic maintenance that should've been done from day one. Week 2: I found a brownish residue on the walls, which appeared to result from either chemical shock reactions or tool oxidation. Weeks 3-4: The service report showed 0 ppm chlorine, and no chlorine was added. This happened more than once, even though I reported it. Week 5 (Final Straw): I found greenish-brown algae developing on the walls while swimming. It brushed off easily -- a clear indication of active algae, which should never occur under proper chemical maintenance. I reached out multiple times -- by email, phone, and text -- clearly documenting the issues and asking for improvement. Issues continue every week. I just decided to terminate the service. I hired a professional service so I wouldn't have to worry about the health or condition of the pool -- but with Tropical Pools, I've had to do more monitoring and follow-up than if I were maintaining it myself. I do not recommend this company. If you expect consistency, reliability, or even basic responsiveness, look elsewhere.

They do the basics, nothing more. Don't sweep the whole pool. Send photos after service and…read moresometimes the pool still looks dirty.

This is a long review but if you're looking for a pool builder & need info, or are inexperienced…read morewith such, please read. First off, I was completely ignorant with pool building & Ricketts was my second call after my first inquiry brought an arrogant, non-communicative jerk, who kept me waiting for weeks. I called Ricketts & immediately got a response & appt to look at my property. Sam came & he was very kind & extremely thorough, looking at everything involved for building the pool - area, rock formation, area for pool equipment, electrical box & addressing all my concerns & questions. I received my first pool plan in less than a week! I didn't quite understand it, so Sam took the time to come again to my home (YLP) and answer my questions as well as draw with paint my pool outline!!! The contract was easy to read & thorough so we signed. Shortly thereafter Jason came to start the process. Jason was knowledgeable, smart & funny. The entire process, from digging the hole, rebar & gunnite, concrete, equipment, tile, fencing & water (we paid for our water from an outside source as to not take so much from the YLP wells) was perfectly orchestrated, communicated to us & seamlessly performed. The pool turned out better than I'd imagined, fitting into our rugged landscape perfectly. Everything they did was awesome. A shoutout to Sam, Jason, Lupe & Wyatt for making this such a pleasant experience for us. All the crews brought in were nice, hardworking fellows. We were given names of companies to give us pool service, which was helpful because we had no idea! Sam & Jason helped us with all the county & HOA paperwork, too. A Godsend. If you are thinking of a pool or looking for a pool contractor, do not hesitate to hire Ricketts. They are absolutely amazing.

We just completed our pool and backyard landscape project with TNT Pools and are amazed at how good…read moreour pool and backyard look. Our backyard looks and feels like a modern, tranquil oasis villa retreat. It reminds us of our time living and traveling in tropical Southeast Asia. Antonio at TNT Pools is the company you need to complete your pool and landscape projects. Antonio and his staff have been great to work with, from the design through the construction project to the final walk-through. Antonio and TNT Pools are about quality, professionalism, and value. If you are thinking about a pool project, you need to call Antonio at TNT Pools! The quality and value you get with TNT Pools surpasses all the other pool companies in the valley.

CAUTION CAUTION CAUTION Antonio will build you a pool to your liking in all talk SEND YOU A…read moreCONTRACT AND WONT ABIDE TO IT and submit other plans to the city wrong size and dimensions from signed contract wont admit or accept his mistakes and want to charge you additional to compensate his mistakes and you not agreeing he will abandon the job and let his vendors put a lien on your house stick to a well known builder measure your pools to see if they are to specs agreed upon our pool was more than 10 ft short and we stopped him from continuing even thoe he came a redugg he failed to fulfill our contract

I hired this company for full service maintenance at $170 per month. Pool rep serviced pool one…read moretime with chemicals, but the pool was still green. After several days of pool not clearing up, I added chemicals, cleaned the filters and vacuumed the pools floor. Prior to me doing all of this the pool rep stated "the filter needs backwashing, I'll do that next week". My thought was if the filter is dirty, then it will not properly clean the water, and if he knew it needed backwashing the day he was there, why would he put if off 7 days. The next issue was after I did all the work, I handed over to him a crystal clear pool. When he sent a picture after his visit, I noticed a lot of algae at the bottom of my pool, I sent him pictures and asked if someone could got out and sweep and he stated "I did sweep". I asked he review the pics, and I pointed none of the floors were swept and he replied "I don't sweep floors, just walls". He then stated all he did when at the weekly service was add 2 tablets to the basket and that's it. I was alarmed that he wouldn't add chemicals and I brought that to his attention that in 103 degree weather, the chemicals I added 7 days ago, wasn't going to last another 7 days in this Fresno heat. He said all was fine, and as I knew it would happen, within a week my pool was green. The rep on another visit installed a pool timer for $369. When I asked him about my green pool, he responded by blaming my equipment and then asked about the $369 invoice. I paid the invoice within a few minutes of being asked about and then continued asking about him getting my pool blue, the way it was when he took over service, and his response was "to make it easier on us all, I'll stop service". So in nearly a month, my pool has been green, even though I have "full service" with this company. After he took his money and quit, I'm now maintaining my pool again and within 24hours I had my pool blue and I'm not even a pool professional.

From the owner: Free quote I clear up green pools, I do filters washes I do equipment installs. I have room for new…read morecustomers for the spring and summer 2025 Give me a call for pricing.

I have had their great service for almost a year now. They are the Best of the Best!!…read moreWe originally needed help with repairs to get the pool operating correctly. They did a fantastic job to fix it. Along with our weekly service, our pool is well taken care of. They are so knowledgeable and dependable. I always wait for time to tell recommendations for on going service. and it does. So I truly and highly recommend Rodriguez Pool Service.

Rodriguez Pool Service is receptive and on-point. They got my pool looking pristine and took their…read moretime! Highly recommended.

If I could put zero stars I would. OVERPRICED! They work on your pool for less than 10 minutes and…read morecharge about 300 for poor quality service. Pool is even dirtier after they come, dirt and debris is still in the pool when they leave. Vince's mom is customer service and is just plain rude and very unprofessional. She talks horribly about managers and if renting she threatens to call the owners of the house to evict you because payment is a little late.

did not use chlorine, bad service. tested by pool compamy. no pool acid used. not reraible.skin…read morerashes

worst ever!!! they are very inexperienced!! talk alot!!! compair all clients pools as the same…read morepool!!! leave gates open!!! jump fences !!! dont listen to your needs or follow instructions!! just kids trying to make a fast buck!!!!

From the owner: #1 rated pool service in fresno/clovis read more