100 rentals?? Where are the reviews?? Kids operating out of a garage folks..don't even…read morebother..Waste of time. Go some where else people!! No customer service and the workers don't even know there own product.. TJ was age18 people!! Fresh faced no customer service skills.. just said "Sign here and here are the keys" Listen your model is the cheapest there is. No trim or fancy gadgets. It's a breeze compared to my others. Worker provided no information no nothing. Not worth the head ache.. owners don't even provide there real names ..only initials...How can you trust that ??? Buyer beware don't fall for the fancy paint job...it's a lemon.

My son and I rented a seadoo from Water Crafters a couple of weeks ago and could not have had a…read morebetter experience. First time my son had ever been on a Seadoo and my first time driving one. Jarrod (sp?) met us at Magnuson Park and was helpful and nice. My son (age 12) was initially apprehensive about the experience, but then was urging me to go faster and faster. We spent three hours on the Lake and he can't wait to do it again. He said that day on the lake made his summer. This company is beyond helpful and courteous. I received my damage deposit back the same day. We will DEFINITELY be renting from them again. Thanks, JD and Jarrod!

Robert was incredibly helpful and accommodating for someone who was looking for their first ball…read more He asked if I had an idea what I wanted, I let him know, and he watched me throw a few balls. I'm a very picky person, so I gave him a few conditions, and he still thought of other recommendations of balls for me. Ultimately, he told me I would be happy with any of the options presented, so I got the ball I wanted from the beginning. I felt no pressure of judgement at all, and Robert was very understanding. He helped drilled my ball perfectly for me, and the price was very reasonable compared to what I had seen online. I came in thinking I would only want one ball for a few years, but now knowing that this shop exists, I wouldn't be surprised if I came back for a second ball. Update: got another ball! Was helped by Tyler this time. I didn't make an appointment this time, but he fit in a ball drilling when he didn't have to. He was very busy but still helped me. These guys are great, cannot recommend them enough.

Went on Monday to get my first new Motiv Black Venom bowling ball fitted and drilled. Andrew was…read moregreat on my test run with the house ball to check my speed and way I bowl. He even taught me a proper finger placement to use for spares with my no thumb one hand Tom Daugherty style which worked like a charm and now will be implemented in my game and can't thank him enough for his attention to detail and customer service. Robert did an amazing job finding the right layout based on my speed and PAP. The holes drilled to my fingers swollen after bowling a few games to make sure they stay comfortable after a few games of play. The holes came out super comfortable with the smoothness and chamfer offset. After trying out my newly drilled ball I am super happy with the amount of hook and action and once I was able to zero in on the sweet spot and pocket it felt perfect. I highly recommend them and will be going back again once I get this ball dialed in consistently as my benchmark ball. Thanks Robert and Andrew!

I brought my boat in because it had a top cylinder engine misfire. I got a prompt call back, saying…read morethat the fuel injector from that cylinder was not functioning, but they were able to lean it out and get the motor to operate correctly. I was advised that the best course of action was to replace that fuel injector. I asked the price and was told $1000 with parts and labor so I agreed. Then weeks go by and I hear nothing so I call. I was told the injector was in but "I may need a computer for the outboard" I then asked how much that was. I then was told they don't know if I need it but would get prices and would call me the following Monday. Monday came around and no call Tuesday I called and was told the guy I was speaking to didn't know about my boat call back.The end of the week came and I called again. This time I was told the guy working on my boat wasn't there and he'd be back the following Tuesday and they would call me with what they found (called on Thursday).Tuesday came and no call so I called this morning at 10:42am and was told the man working on my boat had just stepped out and that they would call me back. 4 hours went by and no call so I called again and the man said "he just walked in". Then another man got on the phone and said "it's done" I said what's done do I need a computer and he said it's done. I asked him what the bill was and he said "it turned out to be a bunch" $3490.00 When I arrived after being fuming mad I tried to be as nice as possible and explained not one thing had been told to me and this now massive bill is crazy. It fell on deff ears. There were no old parts given back nor shown just a massive surprise bill that I don't even know if anything was actually done. The next place I'm going is the better Business Bureau because these are shady business practices. Attached is my invoice and highlighted is the only thing every communicated to me. It literally even states i agreed to the one fix. I'm filing with the bbb and will not be back. Update just got off the phone with the owner of the shop 7-17-25 and he called me a liar and said he has dealt with the Better Business Bureau before. He said we had a "miscommunication" I asked how we had a miscommunication and he could not answer. WE HAD NO COMMUNICATION AT ALL even after I called week after week. He told me he has dealt with the Better Business Bureau before and it was "frivolous claims" and that "he thought he called me" when I called them multiple times over a space of weeks and got no response. For the record I started the boat this morning and the boat is still broken. It runs like complete crap. Still missing on the same cylinder the computer had greasy fingerprints and oil all over it, so who knows if that is actually changed or not what he did say is bring the boat back to him and he will put a computer in it and take the other one out and will give me $2000. How the f do I trust you to even touch my boat. I will let the Better Business Bureau deal with this. I am not letting him touch anything or even have the opportunity to sabotage the motor further. This guy is an absolute liar and will back door his way into overcharging you and claim it as a "miscommunication" absolute bs attached is my "brand new computer" attached pic is my brand new computer number one is grease all over it Keep in mind. This is after wiping it down trying to find a date of service that was not put on the part #2 is a deep gouge in the plastic case #3 and #4 are saltwater buildup on the "brand new unit". This is not a miscommunication. The motor for the record is still missing in the same cylinder offering to refund someone for less than you screw them over for and give them who knows what parts out of your pile is a joke small claims court here we come

A great place and friendly people. they fixed a problem and when I made the same mistake and caused…read moreit again, they fixed it at no charge. I recommend.

I feel very fortunate to have found Underwater Sports in Federal Way. I have been snorkeling for…read moredecades and wanted to get SCUBA certified for a very long time. With an upcoming trip to Baja Sur, I decided this was the time and was initially looking at outfits in Mexico when I just so happened to check local prices here in the PNW. I was surprised to find that Underwater Sports offered the most affordable PADI certification I had seen, half the cost of some dive companies in Baja. When I went to check out the shop, I was immediately impressed with the staff, who were all friendly, knowledgeable, & passionate about diving. It felt right, so I booked the Open Water Diver course. This proved to be a very good decision as our instructor, Jaiden, and her assisting Dive Masters (Frank & Jason) were all equally skilled, friendly, and engaging. I thoroughly enjoyed the course. It was professional but never stiff. I was confident that Jaiden and our Dive Masters always knew what they were doing and had our safety as their top priority, but they also were very relatable and easy to talk to. The experience was an entirely positive one, from beginning to end, and while I was already certain that I would love diving, I am now equally certain that I have found a community that I will continue to share that love with. I highly recommend Underwater Sports in Federal Way for anyone interested in crossing over to the other side of the water's surface. It's a beautiful world down there & you couldn't do much better than having the Fed Way crew introduce you to it.

All the staff at this location are amazing and go above and beyond for their customers and put a…read morevery high emphasis on safety and learning the right ways of scuba. I will go to this shop as long as I live in this state. Also I drive past 2 other locations just to get to these guys! Carlos and Aaron have been my favorites so far!

This is my very first time ever doing archery thank you for Rock Creek Archery for teaching me the…read morebasics of archery The facility is completely equipped with rental gear to get you started with a quick tutorial from one of the staff members and as you can see in my photos I'm not the best archer still pretty fun he gets very competitive when you bring a friend

I didn't even get to buy anything from this store he was rude and told me I couldn't afford his…read morecompound bow i was looking at without even talking to me doesn't know my background i had just delivered his door dash food there and assumed i was to poor to shop at his business i wouldn't recommend ever going here i have a collection of carbon fiber crossbows and decided to get a compound he seemed very bothered that i even walked in his store

I had a Basta boatlift installed in a fresh water lake in the PNW 5 years ago. It is only used in…read moresummers. This summer a geyser of hydraulic fluid came into water when I was lowering my boat. Turns out the master cylinder was completely corroded in 5 years in fresh water, no way that should happen. Basta refuses to replace it. I would find a company that stands behind their products, shame on you Basta! PS, I have filed a complaint with the Better Business Bureau, will see how this all ends

We really appreciate Basta's committment to customers. Always there for us when we need help with…read moreour boat lift!

We did a four hour ATV rental here, and it was an excellent experience. The trails here are super…read moreclose, and had a lot of variety (forest paths, hills, banks, roots, big rocks, some clear straightaways). We passed quite a few dirt bikes since the trails are shared. We ran into a slight mishap (our fault), but Ryan was super quick to ride out to our location and help us get going again. We had a great time on the trail and will definitely be back. Thanks again Ryan and Missy!

Ryan was super cool offering to let me use his jump starter even though I wasn't a customer. Really…read morecares about his business and safety of his guests after speaking with him.

We love this shop and stop by every time we're in Gig Harbor! The staff are always so friendly and…read moreknowledgeable. They also sell lots of great products. We rented kayaks this time and had a total blast! Definitely recommend checking them out!

Wow! What a selection of top grade tackle. The people here are friendly and knowledgeable. I…read morewould highly recommend stopping by if you need any tackle or if you have questions regarding the local fishery.