Jean is an amazing sales rep! She answers all questions, if she doesn't exactly know she will find…read moreit and call you. This is the place for all your luxury timepiece and jewelry needs and wants. For example, I wanted (needed...) a Tag Heuer limited edition Senna watch. It was sold out on Tag's website. A week later the 'chaos coordinator' (name escapes me, but that's the name on her computer) gets one and Jean calls. Went the next day to buy it. The box still had the packing and the blue tape all over the watch. That's customer service. The whole sales team is awesome. Ken, David, Josh, and all the others I can't name. Michael the watch expert--aces. The owners are very special too--Bill and his daughter Carolyn.

Purchased my first Rolex for my 30th birthday! Top notch customer service. Sharon was very…read moreinformative and made the experience feel like a breeze!

Very overpriced. Not overly friendly employees. The lady with the heavy accent acted like I…read morecouldn't afford to pay for my ring to be changed to a new setting.

After having a issue with a sales person at this establishment I have found the person who didn't…read morewant to represent the values of this store I've known for years is no longer with the business. I have found it is still owned by the same family I've known for years and was reached out to by a owner of the same family who again showed the values I'm use to with the operations. Unfortunately I had just got the wrong person that day and now will continue my business with this fine jewelry store.

They are rude and unhelpful... But most of all have sticky fingers and use trickery. My husband…read morebrought in several watches. He came back a day later and instead of getting a new ticket the guy told him that he would enter it onto the old ticket. When he went back... All watched there except the $2000 watch. We went back several times to see if they found it but no such luck. End of story... because I was upset... Not cussing and acting out of control... But rightfully upset they called security and had me removed. Upon review of the print out of our account... They show us only being there twice but I have bank records s far as 2011.. showing us there at least 10 times. Talk about tax evasion. So I post on Facebook... I have had the others come forth with similar experiences. Buyer beware!!!

friendly staff, knowledgeable and helpful but not pushy they…read morehave some really neat stuff, too I found the hanging golden earrings that I was looking for at a reasonable price

They cause major damage to my brand new watch. Their repair person is untrained and the owner…read moreunprofessional. They hammered away at my links for an hour becuase they were trying to remove them the wrong way and install them the wrong way. They broke pieces and scratched it all over. They refuse to pay for the repairs for the damage they did. Beware that they will destroy your watch and refuse to make it right.

Don is the best in the Emrald Coast, hands down! He probably wouldn't take it THIS FAR, but in my…read moreeyes there is NOTHING he can't fix! Don't waste your time anywhere else! - Robert

Very friendly and excellent service. Had a watch battery replaced…read more Very nice shoppe.

got my watch battery replaced here and ashleigh was great. i was able to drop them off to run a few…read moreerrands and it was ready when i was done. would recommend this place for general jewelry repair!

Ashleigh was very accurate and replaced two watch batteries while we waited. Very pleased with her…read moreperformance this time as I was the previous time. Price lower than McCaskill too.

So as we all know (its hard to trust someone with Fine Jewelry nowadays) but I came into WatchPlus…read morefor 2 simple (watch band adjustments) both were new for me to wear so I had some reservations about entrusting a "new" jeweler but I immediately received a thorough consultation about sizing and cost, which helped me to feel comfortable about allowing them to make the adjustments, and (if you are ever Greeted by Ms. Kayla) she is very affable, patient, Professional and Educated about whatever your needs might be...I will come back again if I were to have any concerns about my Horology needs of Expertise or Repair. *in addition, in my opinion, the adjustment time was about 20mins(?) and they have Respectful pricing too

Had to get batteries replaced on some watches along with taking some links off of their bands. They…read moredid a good job however I think it was a little overpriced. They charged $15 per battery which is fine but they charged $15 just to remove links off of the bands which I found a little too expensive. But still did a good job!

Great shopping in Mexico Beach! Beautiful jewelry at all price points, unique gifts for everyone…read moreback home, jewelry repair, and very friendly service! (Their blue diamonds remind me of the sparkling turquoise water a few steps from the store's entrance... You have to see them!) The store owner is also a professional photographer. Check out the original Mexico Beach photography for sale, which makes a great gift. I have a beach scene hanging at home in NOLA, which reminds me of my time on the gorgeous white sands of MB everyday! I love this little shop and stop in every year!

Friendly service, but unfortunately, the repair of the ring took over a week, they replaced prongs…read moreon a white gold ring with yellow gold. One of the repaired prongs broke off after wearing it for one day. We were on vacation and I can't go back to have them repair it again. Waste of money.