Jean is an amazing sales rep! She answers all questions, if she doesn't exactly know she will find it and call you. This is the place for all your luxury timepiece and jewelry needs and wants. For example, I wanted (needed...) a Tag Heuer limited edition Senna watch. It was sold out on Tag's website. A week later the 'chaos coordinator' (name escapes me, but that's the name on her computer) gets one and Jean calls. Went the next day to buy it. The box still had the packing and the blue tape all over the watch. That's customer service. The whole sales team is awesome. Ken, David, Josh, and all the others I can't name. Michael the watch expert--aces. The owners are very special too--Bill and his daughter Carolyn. read more

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Purchased my first Rolex for my 30th birthday! Top notch customer service. Sharon was very informative and made the experience feel like a breeze! read more

One of the finest jewelry stores in the U.S.! Exquisite jewelry and excellent customer engagement.

Very knowledgeable and professional. Had a Rolex graded as well as some loose stones. Couldn't be happier with their work.

First of all - you need to know that visiting McCaskill means your are looking for and willing to pay for high quality jewelry creations. That being said - I was there for a special occasion and my hats off to Dezarae for helping me find the perfect gift. No pressure just service. Highly recommend their personal touch and they provided me with my own Anniversary gift. Keep making special occasions - special !! read more

McCaskill & Company - Ruby means a lot of things !! - Jewelry Near Me - Destin, Florida

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My fiancé stopped in this past week and we're helped by Sharon! She was amazing and patient with us. Showing us several examples of what we were looking for. I can't recommend this place enough! Very professional compared to others in town. We will be back! Thank you Sharon. read more

Absolutely a first class jewelry store! They are in the process of adding an addition to their building that will double the size of the store. I read more

Thanks to Dezarae and the staff there I was able to experience my first Authorized Dealer purchase of a new Rolex. I've had pre owned models but, like everyone else, I have always wanted to have the AD experience. I've stopped in there for the past few years when I vacation there and they've always been super friendly. Dezarae even sat with me one time and just chatted about the various models they get in now and then. My local Rolex AD here in Nashville barely gave me the time of day (excuse the pun) when I came in so if or when I make another purchase it'll be with McKaskill & Co thank you, Andy read more

Gorgeous selection! Wonderfully courteous staff. Jennifer & Julie helped me recently. High quality inventory.

Such a great experience. They make you feel very welcome. If your looking for unique jewelry and service , this is the place to visit. There is no pressure and they truly want you to be happy. To top it off they give you cookies! read more

I just bought my first Rolex from McCaskill & Co. and the entire experience was magical! As most people know, Rolex timepieces are highly sought after and in scarce supply, so being an authorized dealer is not easy these days, but the incredibly talented and respectful staff at McCaskill manage this with unmatched grace and professionalism. I would be remiss if I were to not to recognize Dezarae specifically for her kindness and incredible diligence and persistence helping me acquire my grail watch! She was truly extraordinary from my first visit, to each visit and call to delivering "The 'I have your watch' Call" of which we all dream. It's also worth noting that McCaskill & Co. has an amazing store, laid out uniquely with just the right amount of watches and jewelry per display and comfortable spacing between cases to make your shopping experience efficient and pleasurable. Someone did a great job on store ergonomics. I couldn't be happier with my experiences at McCaskill. I have and will continue to recommend them highly to friends, family and my military brothers and sisters. It doesn't get any better. read more

Beautiful store and was greeted in the parking lot by an employee emptying the trash of all things. Super nice guy...then we walked in. We weren't dressed to impress, gym clothes with hats as we don't feel the need to put on airs. With that said we were introduced to a salesperson, who shall remain nameless, and told said salesperson we were interested in a Rolex. Sadly, due to Covid, there are none available so we chatted for a bit and he explained there was about a 6-month waitlist for the watch we wanted. Most of which were already spoken for, as far as what had been ordered for the store. Once this person realized he couldn't make a sale, he quickly turned off. Started discussing his lunch and in a way dismissing us. He obviously turned off. Quite frankly we thought he was a jerk. Sad. Not sure we'll be back as this wasn't the type of treatment we'd expected. Perhaps a bad day? Update...the owner kindly reached out to apologize and let me know a staff meeting was held to discuss our review. I appreciate that very much. I too am in sales and every interaction with a potential client is an interview in my eyes. A chance to show you want to win their business and their trust. Just because you don't make a sale that day doesn't mean they won't be back to purchase another time. Learning opportunity for sure. We will give their store another try, anonymously, and update my review accordingly. I'm hopeful it will be different next visit. read more

My son and I stopped in to buy a watch for his birthday. We were assisted by Julie who was terrific! She devoted her time to helping him find the perfect watch. It was made in America, is beautifully crafted, and was in our price range. Julie also took care of a jewelry repair of a treasured pair of earrings. We look forward to coming back to McCaskill & Company. Lovely & unique jewelry and watches; kind & attentive Staff; and a dedicated repair department. Thank you McCaskill & Company! read more

Super nice folks! I stopped in to see if they could clean a piece of jewelry -- "something old" for my daughter's wedding day. They cleaned the piece as well as my rings and made the "old" item look fantastic. I will stop in again as they have super customer service as well as a huge selection of jewelry. I appreciate the quick turnaround and the well wishes. She really enjoyed the old necklace. read more

McCaskill & Company - The necklace we gave to our daughter. Something "old" on her neck. The day after her wedding. - Jewelry Near Me - Destin, Florida

Always have received prompt, knowledgeable service. Kenneth is great and always has an extremely pleasant attitude. Not cheap, but great service and quality never is. read more

Visited to check out the selection of Rolex watches since this is the only Rolex dealer in the area. I was greeted promptly and shown several time pieces by the knowledgeable and pleasant Dezarae. I ended up leaving with one due to the excellent customer service by Dezarae and the sales team. Great experience, I highly recommend this place! read more

Need something nice and don't want to drive 4 hours to Tiffany? This is your spot. Gorgeous array of jewelry from the ultra high end here- to the day to day affordable at their daughter's shop next door. The staff is uuber friendly, classy, and very knowledgeable. This place is not for the shallow pockets, there's no financing here no matter how stellar your credit is. They played with pups while I shopped, and offered me tons of cookies and water... and water for pups. How sweet. :) Fantastic customer service. If you're looking for quality, forget the name, and shop this 'gem' of a boutique. hehe I pun'd read more

Incredible customer service! Every interaction I had with these folks made me want to be a return customer. Their repair department did a great job keeping me informed and getting my watch fixed in a timely and cost effective manner. I would highly recommend them to my friends for sales or repairs! read more

Pros: Absolutely beautiful showroom, attentive and helpful staff, wonderful selection. Cons: A little pushy, but a good experience. read more

We were in town looking at wedding venues when the stone out of my engagement ring popped out. My fiancé brought my ring to McCaskill & Company. They were so pleasant and so incredibly helpful! They even shined all our jewelry!! I am amazed by the customer service and how well he was taken care of. Thank you McCaskill & Company! We will be back! read more

Snotty and horrible customer service experience. I was shopping for an engagement ring and had first gone to a couple of other locally owned Jewlery stores in the Destin area. All of the other business's seemed excited to assist me, the gentlemen that I dealt with at McCaskill seemed much more interested in how much I was willing to spend. Admmitetly I was going for a moderately priced ring that had a different precious gemstone not a diamond as this is what my fiance wanted and I've been told is becoming much more popular these days. I was planning on spending at least a few thousand on the band alone. After looking at some nice fairly expensive bands I told the McCaskill sales clerk that I was looking for a morganite as the center stone he said he had never priced those stones and called his supplier. After hearing him on the phone say "oh really it's that cheap" while I was pretending to look at other items he came back to me and said I'm sorry sir we cannot get the size stone you want and I'm not going to be able to help you. I was looking for a 2 carat 8mm morganite center stone which is not very expensive but easy enough to get, however I felt that once the salesman found out that I was not going to be spending $10,000 or more on a ring he simply dismissed me. I easily found that size stone at another Jewler in the area and I'm very happy that I went with another company. I have a pretty expensive high end watch and I was looking into possibly buying another in addition to future anniversary and holiday Jewlery gifts for my future wife. You can rest assured that I will not be going to this company. Whether it was this one individual or not I cannot be sure but my advice is take your money else where it will be appreciated much more and you wont be treated like they are doing you a favor by helping you. I understand that they probably serve a relatively high end wealthy clientile in this area but I believe you can really see the true nature of a business on how they treat the smallest customers in addition to the big ones. Either way they made my decision to go with another company very easy. read more

I wanted to shop local for an engagement ring and had heard great things about McCaskill and Company. They are no doubt "the most gracious host". Every time I had a chance to get in there, it was after work so I always looked pretty rough. They didn't bat an eye about this homely fella walking in. I dealt with Ken Kraft and he was fantastic! He really knew his stuff and did a great job educating me. I didn't know much, so he was super patient and answered all my thousand questions with pleasure: I never felt like I asked a stupid question. Great experience there and I will most definitely go back! read more

I first moved to Destin and the beautiful Emerald Coast about 18 months ago. I asked my realtor where she would recommend for a jeweler and without a moments hesitation she said, McCaskill and Company. Upon first walking into McCaskill and Company I was immediately greeted by kind and courteous professionals. I told them I was looking for an engagement ring and they immediately took me to David. I told David that, at the time, I was just looking. That didn't dissuade him at all; instead he sat down with me and went through everything diamonds (it's not all about the 4C's guys!). I truly appreciated his time and told him that I would continue to shop around (even though they had the setting I was looking for and the customer service I wanted). Long story short, I kept in contact with David while looking at other places and visited him many more times. Each time we talked, he was more than willing to answer any questions I might have had. I had finally made my decision to go with a ring from McCaskill and Company, but, as time would have it I was set to be deployed in a few weeks. I told David that and, as always, he was more than understanding and said he would be ready for me when I got back. I returned from deployment in July and immediately went into McCaskill and Company to speak with David. We talked about everything and I proceeded with the purchase and he was very helpful throughout. It meant a lot to me that throughout the 18-month process, David did not blow me off as another "tire kicking" customer. Instead, he treated me like a customer who he has known for years. When the ring came in, it was absolutely stunning. I loved it, and I knew that she would love it as well. McCaskill and Company packaged it up and prepped it for the big day. The proposal went off great! (In short...helicopter, picnic, green Kansas plains, and an old wooden cross...and of course the most beautiful Fiancé ever!) After proposing and returning to Florida, I took my Fiancé into McCaskill and Company so that she could meet the person who was critical in getting her the perfect ring. To no surprise, McCaskill and Company again exceeded expectations. In an era where most companies sell and forget, McCaskill and Company takes customer satisfaction to a whole new level. A big thank you for McCaskill and Company for providing a classically beautiful ring. And an even bigger thank you to David for being there with me every step of the way, being understanding of my crazy timeline, and for his wealth of knowledge. After living in Destin now for 18 months, I know there is no where else to go for your jewelry needs...David at McCaskill and Company is all you need! read more

McCaskill & Company carries a fabulous selection of all types of jewelry, including my favorite designer Erica Courtney. Upon arrival I was greeted and accompanied with great customer service by all employees there. Would definitely recommend stopping by if you are looking for a gorgeous engagement ring, they carry a large selection of top designers. read more

My husband and I have been using McCaskill and Company for several years for both watch repair and jewelry purchases. The service has been reasonable and of the best quality. Recently, I decided to purchase a new watch and knew that McCaskill was the only place I would shop. The staff is always helpful, friendly, and welcoming. The experience was wonderful. read more

McCaskill & Company is a professional jeweler in every way. There is no rush. All questions get answered. They remember your name, and treat you as the best customer, although you're just average. Prices are very competitive. I was so pleased, I ordered another piece! Top Notch! read more

I truly enjoyed my experience at McCaskills! They know how to make a soon to be bride and groom feel special in every way. My fiancée bought my gorgeous engagement and wedding ring there and I bought his wedding band. From start to finish, we felt completely taken care of by David Kirk. The selections are superb and we couldn't be happier! Thanks McCaskills for everything! read more

Best Jeweler Ever! I shopped there while there for work and they have the best customer service and selection. Jean goes above ad beyond. I will shop remotely! Incredible! read more

I will start off by saying I didn't even buy my engagement ring at the McCaskill and Company, but David and Jean went above and beyond to help me out. I bought a ring second hand that unfortunately wasn't the correct size, so my fiancé and I took the ring up to MC&C to see if they could resize it. Without hesitation David stepped in to help and see what the best option was for us to get the ring property fitted. Since MC&C is a distributor of the ring I had, we agreed the best option was to send it to the manufacturer for sizing at a very low fee. At this point in the story it starts to get a little uneasy. So David and MC&C did the right thing when sending the ring off, they insured the package and everything was supposed to go smoothy. Well, life happens sometimes, and when the distributor sent the ring to the actual factory, the ring was lost in shipping. This was probably our worst nightmare, as I'm sure it is to anyone else, but if by some crazy chance it is going to happen to you, then make sure you have the great people at MC&C to take care of you. In an expedited time David had more center stones for us to look at and choose from to be able to remake the ring and at absolutely no cost to us at all. Once we chose a stone that was better than the one I originally had, we sent the stone off to the manufacturer to make a new ring. In a short time a brand new ring was sent back and it is notably better than the first. When its all said and done, David, Jean, and MC&C were able to turn a worrisome situation into a beautiful result. My fiancé and I are ecstatic about our new ring and would strongly recommend using McCaskill & Company in the future for any of our jewelry needs. read more

Words could never describe the most amazing experiences my fiancé and I had at McCaskill... but I will attempt! Coming in to McCaskill was not motivated by our desire to look for engagement rings... I was only coming into to have my boss's Rolex to be serviced. From the moment we walked in we were greeted by smiles and the warmest of hellos by David Kirk. What was meant to be a 15 minute errand turned into the beginning of our wedding journey! David was respectful of what we could spend and found us the MOST BEAUTIFUL ring I could have ever imagined to wear for the rest of our lives. We get married in a few weeks and I am happy to say that we purchased both wedding bands and my engagement ring at McCaskill & Company and during this process we have become great friends with David and will always go to McCaskill for all of our future jewelry purchases. You might think you are gaining something by going to Jared or Kay's but you are actually losing; you are missing out on a family run business that will ALWAYS care our their customers, because let's face it, you are only just another purchase number at every other place. Stop in, look around, talk to David and see that this is the most accurate review ever!!! :] read more