I was able to get a quote pretty quickly for fixing a leaking roof and they were able to send…read moresomeone out to make sure everything was good for the job to start. The workers showed up to inspect the site without telling me they were coming but then they were able to set a time that they would be there to do the job. The quote that they gave me was very appropriate and it was good value. The job was done and everything was very professional. I had more work for them to do but unfortunately the communication sort of fell and I never heard back from them on the additional work that I wanted done. I even had the foreman's number and texted him multiple times but he never got back to me. So they did the job but for some reason they didn't want any more money from me.

Our services were supposed to be done in March and now we can't get any answer from any form of…read morecommunication we have from them. Took several thousand dollars from us.

Where do I start. My house was severely damaged due to a Contractor leaving my ridge line open…read moreduring a storm. DGK swooped in like they were saints and I used the to fix all the damage. They stated that they could have us back in my house by 18 December 2025 and if I pay 23,000 more work won't stop due to insurance. That did not happen. This issue started in July 2025 and DGK still had not finished my house when I fired them early February 2026. 7 months of them dragging my along. They would do very little work then ghost us for weeks. Ignoring text messages and phone calls. They kept saying they need more money. When asked to see invoices, purchase orders etc James Wocher told me that's not how it works. Really? I, the customer can't see where MY money is going. My final issue that set me over board was they neglected to put insulation in my roof during this record setting cold winter causing me to have Propane filled up 5 times now since December 8 2025. James stated it's not their fault and I must have a leak. I paid another contractor two months ago to check for leaks and weather my crawl space but James still won't take responsibility. Then more water damage was seen and DGK refused to send someone out to stop the leak instead stating I don't need their insurance information or license and bonding information. All required to be given to a client. After having MY insurance access the damage it was found that DGK did not install a proper ice and water barrier in the valley of my roof and since no insulation was in my attic the ice and water entered my home and destroyed more of my home. It was also identified that none of the insulation they did install is not up to code. The two vents they replaced for me in both bathrooms is also not up to code (not vented anywhere). This company is stealing money and not fixing what they were supposed to up to code. James claims the refund from the insurance for the 23,000 I paid belongs to them which is not even remotely theirs. I have not seen an invoice or anything proving they used all of the over 150,000 my insurance paid them. Do not waste money or time with this company. They also tried to instal a French door without insulating it. Really? There's plenty more to tell but I'll leave it at this. Update: James is again claiming false statements when all issues were identified by Insurance adjuster and licensed home inspector. I had to pay for the insulation myself which is over 5,000 dollars that was sent to DGK to complete. Where is my reimbursement for that. We will let the law decide who's in the wrong. All code violation are very real and the fact he chose to bash my review proves he's reaching too far on this. As for the ICE issue, we had three workers call us and threaten my family if DGK did not pay them for work done at my home. One stated they had no papers to be here is why James won't pay him then threatened to paint my house all black. I'd say I have a leg to stand on when it comes to that.

DGK provided quality work and excellent service in replacing our siding and roof. We had damage…read morefrom a hail storm. They were so helpful in dealing with our insurance company. I would highly recommend this company to anyone. They are also very reasonable with their pricing!

This guy gets it done right!…read more Rod worked with us from start to finish. Literally every promise was kept and our expectations were met to the fullest extent. I don't think I've seen anyone as tidy and organized on a job site. The only thing left behind when the job was through, were a few pieces of siding which were to be used for possible repairs in the event of very high winds and the like. (Which by the way we still haven't used and hopefully never will) We are extremely happy with the finished product and would recommend this company to even the pickiest of homeowners. Thanks Casco!

From the owner: Aluminum and vinyl siding and trim Seamless 5 or 6 inch…read moregutter

They fixed the door the same day as looking at it. I was very pleased with how smoothly things went.read more

Something was seriously wrong with our garage door. Every time we opened or closed it, something…read morewas pulling away from the wall, dropping drywall on the floor. Eventually, a metal structure holding the garage light snapped, too. We gave Cincinnati Door and Opener a call and Adam came by to take a look. He was on time, courteous and very professional. He noted immediately that the two springs that bear the weight of the door had broken (I would never have known), which started the domino effect of having the pulley cable start to pull away from the wall and snap the housing the held it. Adam had everything we needed for a repair on his truck, explained the pricing and set to work. Just over an hour later he was done. He made the pulley housing stronger by using better quality metal than it came with originally, replaced the rubber strip under the door and the springs, secured the pulley to the wall, lifted the safety sensors so they wouldn't get damaged by rain or water and even changed a burned out light for me, since he had his ladder handy. The garage door has never been quieter. Recommended!

Unorganized, uncommunicative, unprofessional. Failed to complete all work bid and requested but was…read moreinvoiced for it anyway. Had a similar experience with Terry being aggressive about payment despite the incomplete work. Not a reputable company

Doing business with LOTR was a delight and I would highly recommend them for any roofing/siding…read moreproject. Terri(the owner) and her field rep Camielle went to bat for me and my family when dealing with my insurance company. They are real advocates for the customer in a claims situation. They busted their rear ends on my project, going above and beyond in dealing with a huge impersonal insurance company who's M.O. is to pay the least amount possible. Also a shout out to the crew who did the install, working into the night to complete the project. Afterwards they cleaned up thoroughly in the dark. Impressive stuff from those guys! Again, I highly recommend LOTR. They will work hard for you every step of the way.

STAY AWAY from this company! This business stole money from us and NEVER came to perform the work…read morethat was paid for. I've given Jonathan Day (Owner) more than enough time to get himself together and make this right. He preaches about being an honest guy, and it couldn't be the furthest from the truth. This is what we get for trying to help out the small business owner. We wish we would've gone with the opposite at this point. Very disappointed and we will not stop until this company does the right thing. Would've given ZERO stars if that was an option. Consider yourself warned!!!!

Wonderful guys who were on time and extended my gutters back into my drainage pipes and some other…read morework. They had all the materials on their truck so in and out quickly.

Company is overpriced compared to other roofing companies. On a good note is that they did work…read morewell with my insurance provider, however after the work was done they refuse to answer texts, emails or phone calls to fix problem areas. It does not matter how they work during the process only to find out after receiving their money that they completely ignore the customer. I cannot recommend this company.

From the owner: At Legacy, we’re dedicated to restoring homes to their former glory, and we’re off to a running…read morestart this year! Our team is geared up to tackle any restoration needs. Whether you’re recovering from January’s strong winds or simply ready to tackle that long-awaited Roof, Siding, or Gutter project, we’ve got you covered. Our highly trained Project Managers are standing by to provide a complimentary inspection. Don’t wait until the Spring rainy season hits – schedule your free inspection today ! Your home deserves the best, and at Legacy, excellence is our legacy.