I have been a homeowner for 30 years and during that time have had experiences with many different…read morecontractors. If I knew then, what I know now, I would have hired them from the start long ago. In this case, the maxim "you get what you pay for" is indeed true. Ray St. Clair is known for being "pricey," but they are worth what they charge. They fix things right, the first time. They are incredibly skilled craftsmen, professional, punctual, courteous, and they never tire being problem solvers. Over the past five years, they have totaly rebuilt my roof, beautified my home with new siding and fieldstone, and installed these incredible interior blind windows by Polaris. They do amazing work at a fair price for the quality they provide. The customer service is second to none.

All of the work is done by small subcontractors and unless it is inspected by a reliable company…read moreinspector you can't be sure of what you are getting.

Great team. Great work. Great price…read more They were honest with me about the work that I actually needed done - nothing more. Our gutters are very hard to access & they took on the challenge. Very fair price. Good communication. Quality work. Will absolutely hire them again.

Professional prompt from start to finish on gutter replacement and cleanup ! Would Recommendread more

Any work you need they can do, the roofing was simple complete and done in one day. Ryan was a…read moregreat representative for RLS he knew what to do with the insurance and walked us through the process. The quality of the materials along with the team of installers were top notch. Need anything done call these guys 5 stars are all I can give this is a 10 Star company.

RLS did a great job, the crews were great to work with and the clean up after was amazing!read more

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

Really great customer service and fast response…read more I left a message on their machine and was called back within 15-30 minutes. My questions were answered thoroughly, clearly and honestly. At the end of the conversation we decided it was not a good fit due to my time frame but I appreciated all their help and recommendations and will definitely seek their assistance on future projects due to the positive, thorough approach they took.

We used Cincy Gutter Boys / Ned's Home for a full gutter cleaning on our ranch home…read more The crew was on site for a very short time (about 15 minutes). Some leaf blowing was performed, but we did not observe any flushing of the rear downspouts. After they left, we confirmed the back downspouts were not flushed. A photo provided by the company appeared to show work only on the front of the house. We contacted them the same day. They were initially responsive and said a crew would return within 10 days to complete the job, but that never happened and we received no further communication.

When it came to the quality of work when replacing my 35-year old roof, Deer Park Roofing was…read moreabsolutely amazing. A large crew arrived at 7:00 a.m., the crew boss introduced himself to me, asked where the outlet was and patiently listened to my concerns. The crew was industrious and, according to my neighbor, more joined them as the day went on, so at one point there were 20 people working on my roof. It was completed in a day, looks amazing, and was done with a high level of quality, according to my neighbor who is himself a contractor. The driveway (where they dumped the old roof into the garbage truck) was pristine when I came home from work. Everything they did spoke of expertise, great work ethic, and excellent workmanship. What I wasn't really thrilled with was the inconsistent customer service. It seemed like a patchwork variety of people who worked with me at one time or another during the process, and no one really kept me informed on what was going on. The initial assessor gave me minimal information on even simple parts of the process, like how a choose a shingle color. (You waited a week to tell me (only when I specifically asked) that I could go to the office and take some shingle samples home, so I can compare it with the house color?) And the morning of the roofing job when I had a concern regarding one of the employees, the crew boss was dismissive of it. I called the office and they sent out a supervisor, but no one got back to me on what happened. (I didn't need details -- a simple "we looked into it and resolved it" would have been sufficient). But what really sticks in my mind was when the job was completed. There wasn't even a text message to notify me that they were finished, or any type of conversation or report on how it went. I came home from work to find them done and gone. Finally, after not hearing back from them (or even getting a bill) for a week, I called the office and was told that "earlier this week" (I assume 4 or so days after the initial work) a Deer Park inspector came to my house, checked the workmanship and approved it. So you went on my property without my knowledge and walked on my roof? And at no point discussed what you did with me or showed me pictures of the results? So would I use Deer Park again? I'd have to think hard about it. I hate being in the position of either choosing great workmanship/expertise or good customer service towards the property owner -- is it too unrealistic to expect both?

We had ice dams whenever it snowed, but not leaks with rain. Since our roof was 22 years old, we…read moreknew we were approaching the end and would need a new rood soon. However, we did not want to ice dams that caused winter leaks ignored, especially since we were replacing the roof in the spring when snow would not be expected for another 8-10 months. Both the person who gave the bid and the supervisor of the work proposed the same solution. This made us feel comfortable that what they suggested might work. (Come back next winter!) The day they planned to replace the roof, rain was predicted. They let us know they would come the next day, unless rain was again predicted. They arrived at 7:20 with 8 workers and a supervisor. They finished at 2:30 pm. The roof looks great. We are the third house on our cul de sac to use Deer Park Roofers. We all are happy with their work.

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.