A lot of people complain about their property management company, and all I can say is thank god I…read morerent from a kind family ran business. I have rented from them for six years now, and when ever I need something fixed they are on it. Although I can't contest to all of their properties, I can say that they are a friendly and trust worthy business.

I was very pleased with the service I received at Utopia Management to find a rental property…read more Kyra was a delight to work with. The property listings were thorough and well photographed. The rental application and processing process were easy. Highly recommend this company for anyone looking to rent in the Bellingham area.

Negative star. Appt was confirmed but no one ever showed up at potential rental our son was looking…read moreinto. Another person was waiting at the same place as well and had to take work off to look at apartment. When prop. mgmt. was contacted by phone, they said appt was scheduled but still no one showed up.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Eric has managed my property for several years, and has been far superior to any of my managers in…read morethe past. I've recommended him to several of my friends who have all been happy with his service as well. Does a very good job of keeping cost's down and finding good tenants, would highly recommend!

From the owner: Local self made Property Management Business that strives to provide the best service possible. We…read moremanage a wide variety of properties from trailer parks and studios to large apartment complexes and houses, we would love to manage your property!

We've had a great experience with Jessica managing our STR. She's super responsive, easy to work…read morewith and has a keen understanding of the local market, in terms of how to price things and customer expectations, etc. Highly recommend!

From the owner: As a professional licensed property manager specializing in Airbnbs, short-term and vacation…read morerentals in Whatcom County, I bring a personal touch to property management. We treat your home with the same care and respect as our own, ensuring your guests receive exceptional service. We honor the unique character of your home and leverage our local expertise to provide valuable community connections, enhancing the guest experience and maximizing your property's potential.

Westview Real Estate's handling of security deposits is truly fraudulent. They withheld 93% of my…read moredeposit for just one year of tenancy in a building built in 2003 and rented to tenants for over 20 years, without accounting for normal wear and tear. I requested both a comparison of the damage charges for the tenant who vacated the same unit in September 2024, to establish a baseline, and aggregate data showing the percentage of deposits returned to tenants in this building for 2024, but they have refused to provide it. The absence of a deposit appeal form or process, coupled with the inflated deductions, suggests that the organization operates in a fundamentally dishonest and exploitative manner. It's astounding that such practices are still happening in 2025. Renters deserve protection from this systematic and predatory process.

Please consider this before renting from this company. I was having trouble with my heat. The light…read moredid not come on in the themostat to indicate the heat was on and I couldn't feel hot air coming out. I also had several other things that needed maintenance. Someone came out to look at this issueue. I was told it was "user error" and was charged a fee for having someone look at it. I was told someone has to bear the cost (I guess it is the tenant!) and the vendor had to be paid for their time. Seems to me, that is simply a cost of doing business. When I objected to the charge, I was told it might have been waived but for my "tone". This is corporate America taking advantage of the small guy. It seems that if someone was there to also look at several other things, it is unacceptable to charge a separate fee for the heat check. Tacking on additional charges is how real estate companies increase their profits. Moreover, if the real estate company has their own maintenance team or a contract with the "vendor", those people have already been paid. I have asked to see the bill for this "service" but have not received it. Should they produce the actual bill, it will be interesting to see if they charged me more than the actual charge. It seems to me, the company would want to encourage a tenant to report issues but if a tenant does, they run the risk of being charged if they deem the issue is "user error".This is customer service at its worst.

Is there anyone still working here ? You are managing my house and we have been trying to get in…read moretouch with you for the past few weeks. No one answers the phones or emails or texts. We want to switch property managers but we don't even know if we can get our security deposit back. Can someone from this location please call or email me back. Thanks

PURE Property Management is a joke. They managed my property from March 2020 -April 2025. During…read morethat time they frequently went weeks (sometimes months!) without responding to requests. They rarely, if ever, provided updates about the property--even though they promised to do inspections every 6-12 months, which they didn't. When it was time to sell the house I told them four months in advance so we could let the tenants know. The tenants left the place a mess and the property said that they'd give us the security deposit back and we could deal with the cleaning. Then, after all this, they send me an Agreement to Terminate and say they need 30 days notice. They have been awful. Avoid them like the plague.

Andrew, Greg, and Michelle are awesome and they've been able to help me with any and all Strata…read morerelated questions, concerns, and issues!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.