There were three things that I did not particularly like about the service provided in this office. His assistant/technician, Gigi (I believe that was her name) is not at all personable and in fact, argued with me regarding what I was describing were my eye issues I was experiencing at that time. Second, she was the one who also went through the different lenses and wrote out the prescription for my eyeglasses. Dr. Sygiel did not even doublecheck whether the prescription was even correct and in fact, it wasn't. After my eyeglasses came in and I could not see properly, they scheduled another appt. to get the prescription adjusted. When I arrived for my appt., Gigi was again the one who saw me - did not see Dr. Sygiel at all - and she "fixed" my prescription.
For convenience, I went to their eyeglasses dept and ordered my eyeglasses from them. That was the third issue I had. When I asked about blended bifocals, the woman who heads that dept. mentioned that "they don't make them anymore" and that the progressive/tri-focal lenses are what replaced those types of lenses. Not having worn bifocals for years, I wasn't sure and believed her. I found that many of my colleagues at work indeed have new blended bifocals with no problem! I am still unable to use my eyeglasses (I cannot get used to the "hourglass" tri-focal lenses) that I paid a huge cost for and resorted to plain cheap reading glasses instead. Needless to say, I will NOT be returning to this office and will NOT and would not recommend this office to anyone. read more
