This medical organization has a phenomenal group of outstanding independent physicians,…read more excelling in their individual specialty fields, and primary care doctors, as well as the BEST PRICES in the area for ancillary health care services like Lab, X-ray, MRI, Mammography. Outpatient procedures done under high standards of care, in my experience.

I saw Dr. V. Joseph Karnitis who helped us conceive beautiful twin girls in 2003. For years I have…read morebeen trying to get my medical records to find what happened to the remaining frozen embryos to no avail. Anyone else have this issue? Jal4@yahoo.com. PLEASE HELP.

This has been my family doctor for over 20 years. I love Dr Emch but can never get in to see her…read more Dr Facey is kind of rude but Dr Vogel is nice. Sometimes, though, you just want to see your regular doc. It's literally been years...I don't go regularly, but still it's like playing the Dr roulette every time you call. Besides that, I recommend you really know what your insurance covers before going there. The people who work in the lab are well known for mixing up samples that are supposed to be sent out for diagnosis with the ones that are covered being done in the office. My insurance doesn't cover promedica drawing blood, taking X-rays, etc., so I need to go to St. Anne's to have it done even though my visits are covered there. It took getting multiple random bills over a few years before a nurse finally explained to me that actually it's their mistake when I get charged for it, someone just opted to do it in the lab instead of sending it out...but good luck getting your money back from a medical practice. I mean, those poor doctors hardly make any money at all! Especially considering the last few times I've had to settle for a nurse's aide (I have been misdiagnosed the last few times so I will tell them no, that's not ok, next time).

you're in great hands here! they care about their patients and i honestly couldn't even feel when…read morethey took a blood sample

Always get great care and Dr. stegmeir is always helpful and knowledgeable. The place gets busy but…read morethey do their best to accomodate everyone in an orderly manner. I would recommend the Family Medical Center

The doctors and PAs that work there are amazing. However the front office staff are always…read moreunfriendly or just rude. I've never tried to call there without nearly an hour wait on the phone and today I was on hold for an hour and 45 minutes!! Especially when the last 45 minutes the recording said that there was "ONE person ahead of me ". I've been trying to get in touch about my prescription which is vital to my health. If they are that busy than might I suggest hiring at least another person if only to answer calls? They have been this way for the couple years I've gone there and only seems to get worse. I'm exhausted and STILL have no answers about my prescription!

The facility is new and very clean. They have a few registration people placed near the front n…read moreeach floor so you can check in. The staff is in the middle of trying a new check in process but it's new and I think it still needs work. I've only seen fetal medicine and endocrinologist at this Perrysburg location. I've worked in the medical field 20 years but I do think they need to do more work with streamlining their overall process. Communication with each other and the patient needs a lot of work. When you are going to multiple doctors and offices communication with each other is important especially since being a 1st time mom can be an overwhelming experience. I've had staff and doctors call me and have no idea what's going on with my care cause someone forgot to update their notes. Thank goodness I'm a great advocate for my care and very outspoken. Not awful care or anything but definitely needs work. Lab department was fast and easy to navigate. But I do think they need to lower their voices when talking about patient care, the ladies who check us in. Be a little more sensitive to the patient sitting right in front of you. Parking is easy, nice area if you wanted to grab some lunch or shop.

I have used this practice for years and have been very happy. They get me in quickly when I need…read moreit and will even do zoom calls when I'm contagious. The wait, once I get there, is never long. I usually see Tina, a nurse practitioner. She doesn't rush, answering all my questions.

I first had Dr. Mary Baldwin about six years ago and I told her my Endometriosis had returned along…read morewith other health issues. During our consultation she suggested an ultrasound to see how bad it was. I went back a few weeks later for a follow up on the other health issues, which I received no answers to, and asked about the ultrasound she had suggested. As she rushed me out of the office, her response was " An ultrasound would serve no purpose if it was not bad enough." About six months later I had no choice but to go to a gynecologist because of the pain. I had an ultrasound done and my reproductive system was covered with endometriosis, needles to say, I had to have a total hysterectomy. After my surgery I figured I would try another doctor with Springforest being Baldwin did nothing to help me. I had a consultation with Barry Conlan about my other health issues and he looked at me like was a crazy person who disgusted him. At that point I was done with this place. I ended up finding another doctor and come to find out the swelling was from constrictive pericarditis.

Robert Hall was caring, helpful, and knowledgeable . He is a 5 out of 5 with no exceptions.read more

The Receptionist at the front desk had/has a horrible attitude the past 2 times ive been in there…read morein the last 2 months. She's on her cell phone all the time, gets annoyed at you visibly, rolls her eyes, and gives an attitude everytime you ask a simple question. She doesn't want to do her job and makes it very clear. She shouldn't be in a customer service position at all. There's a lot people out there that would love to have a job and not give an attitude to every patient/customer everytime. Absolute trash service i wont be back to this location again. 8:30am - 1/10/2024