I didn't sleep the previous night because continuous coughing, had body aches and over all malaise…read more I showed up at the clinic without appt. Was taking in xrayed and seeing by the dr. in less than 10 minutes. Very pleasant and knowledgeable lady dr. named Anna. She explained very well her findings and prescribed the medication needed. I'm very grateful to her and all the staffers for making life better for the sick and injured.  This is my place to go to from sinus infection to Covid to broken shoulder, they take care of it all.  I don't have a single complaint in all my several visits. Thank you AFC urgent care vintage! You deserved five STARS! EDS

I went to this place on 1/8 because I had been there before. They refused me care claiming they…read morenever received my payment from before. The owner has acused me of thinking they are a charitable organization and not paying. I have in my hand a photocopy of the check dated 12.29 as it being paid. Don't go there.

If I could give this place -5 stars I will. Went there after getting involved in a auto collision…read moreheaded there as it was the nearest and explained to the doctor my pain and told her to check for a broken bone(X-ray) but she refused and instead gave me pills that would (decrease the pain). The worst thing is that after a month I receive a bill of almost 1THOUSAND F-ing dollars. That amount for a refusal of an xray and 2 pills. Thats all of the service I received yet I'm having to pay 1,000 out of pocket. DONT GO HERE. THIS PLACE SUCKS

The nurses are great! Fast quality service delivered with compassion and a positive attitude…read more Plus they are open 24/7!

This is the best place. Had to get checked out so I show up and walk right in with hardly any wait…read more The staff was extremely friendly and the NP that saw me was professional and thorough. You don't have to worry about dealing with all the insurance mess (waiting for approvals, tons of paperwork, etc.) and just pay a reasonable visit fee. I was in and out in 30 minutes with the prescription I needed. Thank you for having a simple, insurance free, quality care option into our area. I would highly recommend this clinic for your basic primary care needs.

Don't know who own this clinic but they so stingy with the air conditioning. The room is full of…read morepatients and family members but not heard the AC running , nor fan running to circulate the room. I have been to a lot of Dr. offices and when you walked in you would feel the fresh air right away and some of them also had a stand alone fan. not recommenced

It was by the grace of God I sent my mother to this hospital. The nurses were gentle, and kind…read more They all worked together very well which is very shocking. No hospital is perfect but giving the circumstances this hospital did a pretty good job. Thank you all for helping my mom.

If you have sickle cell stay away from this hospital. The first few times i went there for a pain…read morecrises the staff was great, seemed to be knowledgable about sickle cell and had good bedside manners. My last two encounters with the physicians and triage staff have been horrible and unacceptable They do not care that you're in pain, they have no sense of urgency or compassion, the triage nurses are rude and nasty, Dr. coley a black doctor did nothing to treat my pain and sent me home with low blood pressure in the 80s/50s still in pain. I also called patient services to file a complaint with no call back. They write lies in your chart so that you cannot get the help you need! The nursing staff admitted that they don't even know what sickle cell is. Stay away from here and methodist willowbrook if you have sickle cell!

Love the doctors here. Can't get in with your specific doctor? Do worry, they have other doctors…read moreavailable for you. Scheduling with the front desk ladies is a walk in the park. Can't call to make an appt? You can request online and you will get an email once it is confirm! Virtual appts are available if you can't make into the office! Cannot get any better during these weird pandemic time!

very uncaring, unprofessional, and lazy facility and staff! I would not recommend this place at…read moreall. It took them 4 weeks to send me referral. After my complaint they sent me a letter to terminate my contract with them so I won't be able to see a doctor there. I am in between diagnostics and need to see a primary physician. However they refused to accept me until I get to see my new doctor. I can't believe how they can be so unethical and not care about patients.

I was very nervous about going in for surgery clearance physical…read more The nurse (I wish I knew her name), was very patient and kind even though I was stressed. Dr. Lisa Chan explained some things in detail that gave me understanding and calm some of those fears. I appreciate the patience of the staff, even though I wasn't as "friendly" as I wished I would have been. Thank you all again very much- I'll do better next time, I'll be back. I give myself 2 stars, them a 5.

Dr. Tom a great doctor. I go there for my for my care I'm a senior citizen. Friendly staff take…read morecare of my diabetes.

How no one has reviewed this office before is beyond me!! I have to preface this by saying that…read morethis review is strictly for the Ob/Gyn office of Houston Methodist-Willowbrook and for Dr. Traci DeSplinter. There are 2 other doctors in this practice, Dr. Lee and Dr. Heiman, which I have not seen personally but my friend sees Dr. Heiman and loves her. I first found out about Dr. DeSplinter by a coworker who said she had a good experience with her, and she wasn't lying! I have been seeing Dr. DeSplinter for about 5 years now and although I have moved further away from her office, I will gladly make the drive out to 249 to see her. The office is very clean and the entire staff is very friendly, professional and they believe in their patient's privacy. It's pretty easy to schedule appointments. You can call the office or you can request one online at their website. The only downside is that the schedule becomes full quickly, so I suggest to make appointments at least a few weeks in advance if possible. The wait time in the lobby isn't bad. Most times I've gotten called within 5-10 minutes after sitting down. All women know, that it's a very sensitive area of practice but Dr. DeSplinter is great. She's always been very professional and has excellent bedside manner. I can truly say that she makes me feel comfortable and I trust going to her. She makes an uneasy time bearable. The office isn't hard to find either. It's inside the main building of Houston Methodist Willowbrook (the building that faces the feeder road of 249) in Suite 100. When you first walk in, it's the first office on your left. Parking can be tricky sometimes since you're sharing the parking lot with other patients and visitors of the hospital but I've always had luck finding a spot not too far from the building. And the hospital also offers valet parking but I've yet to try it out. Overall, this is a wonderful office. I was hesitant to share about this doctor since I don't want her schedule to become even busier (lol) but I wanted to help out anyone who is currently looking for a caring ob/gyn. As I mentioned before, I live a good distance from the office now but I will gladly make the drive to see her since good, caring doctors are hard to come by. 5/5!

I just went to my OBGyn. I have never felt so degraded and awkward with a Dr. In my life. Dr…read moreDesplinter was Curt and rude. One of her comments was "I didn't ask You THAT!" " Your not SURE?". "So you don't Know?" I felt like I was in school! I'm 56! She kept making rude comments. All I wanted to do was leave. I'm not sure why she had to be so derogatory? I won't be back, even if my test come back as not good! The staff was excellent, the only one who couldn't be nice was this Dr.

Got in very quickly and they got my life-threatening blood pressure down to normal and took great…read morecare of me! Thank you Sandy, you are an excellent nurse!!

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review

Gotta love getting a sinus infection just before your vacay... NOT! Was pretty sure it was my…read moreallergies but wanted extra test just to be sure. I've come here few times for myself and my son over the past couple years and really love the service. It's always been clean & all staff professional and friendly. SUPER BONUS POINTS: they tell you upfront what your insurance is or isn't paying for, if they're in or out of network! No surprises. This is a lost art. I say that bc I work in medical plan administration, so I know my medical plan up down left & right. But many people don't understand how medical insurance works so a lot of these urgent care centers take advantage of that. This location is one of the few i've never had to correct or breakout my knowledge here. Yelp on my friends!

The doctor and staff were amazing! Went in an hour before closing and was seen in 15 minutes. I…read morehad a terrible ear infection and was in a considerable amount of pain. The physician was very thorough and made sure I left with the prescriptions I needed. Would highly recommend!