lied to me and charged me for two inspections yet never inspected them. they were supposed to…read morerefund but never did. don't trust

worst experience i have had with an hvac company. I hired to inspect and they walk in and dont…read moreactually look inside the units or verify component are within limits. they missed a lot and I paid the price. rushed and lazy

If I could give a 10 star rating - I would! Top notch customer service from initial call (Kim) to…read morethe on site technician (Nick). Highly recommend!!!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my…read moreair conditioner. Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why. Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received. And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more. I'm very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well. If I could give a higher rating, I certainly would! I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

This summer, my air conditioner stopped working. First thing in the morning, I looked up HVAC…read moreservices nearby and picked these guys since they were open early and they were the closest. Somebody responded immediately and sent a technician in the afternoon. The tech did a thorough checkup and identified that the capacitor had gone bad. They also suggested that I replace the entire HVAC unit since it is almost 20 years old. I requested a quick fix which is to replace the capacitor. Capacitors seem to be very cheap when purchased online. They charged way more than the price, of course factoring in the time and labor involved with the analysis and replacement, it was reasonable. The tech who showed up was very knowledgeable. A few months later, in winter and a day after the first frost, my heater stopped working and I spent an entire night shivering in the cold. First thing in the morning, I requested conditioned air solutions for a technician and they sent someone within a couple of hours. The tech spent a lot of time checking the hvac system and identified the same issues as the previous tech mentioned. This technician was also very knowledgeable and answered all my questions patiently. It was apparent that my HVAC is getting old and I could no longer continue with the temporary fixes. I decided to replace the entire thing and conditioned air solutions gave me an estimate and a payment plan. After I agreed, they booked a technician within a couple of days. The entire process went smoothly and their technicians have done an awesome job with the installation. They cleaned up well afterwards. I could not be happier with the service. I suspect that their prices might be a bit higher, but from what I understood talking to their techs is that the company pays them well and treats them well. So, all is well! I highly recommend them for any HVAC needs.

It hit 85 in my house today on a 6 year old unit from Conditioned air. Let that sink in before you…read morecall them. TLDR: Most expensive in the area for no benefit or gain over other companies. In fact, design of our system was extremely poor, we've had multiple mechanical issues, and overall the experience has been not the best compared to other companies. Please get multiple quotes, you will thank yourself We have an upstairs and downstairs unit from them installed in 2020. The primary issue relates to a pump-drain system installed by them. Our previous upstairs unit relied on gravity to drain condensation. After we got into the install of the new unit, I was then informed that the new unit would not fit in the attic and would have to be placed somewhere else. After their horrible plan to place it basically out in the open of the second story, I proposed a solution where it could be out in a newly constructed closet. No big deal except a few days later I noticed them installing some stuff next to it so I asked what it was. They explained that it was a pump for the condensation line. I expressed STRONG concern to deviating from a gravity fed condensation line. They swore up and down that multiple customers had them without issue. I foolishly trusted the name. Boy was I wrong. For the first several years, I suffered through that pump. At first, it was just crazy loud. When it came on, it almost covered the TV. So they built a box. Then it got worse. It has a fail safe trigger system that shuts the unit down if it isn't pumping right or the trigger flips. I spent COUNTLESS nights hot and sucking water out of that stupid thing to limp the unit along until a tech could come out. After a few years and many complaints, a tech finally acknowledged that many many customers were having the same issue and they had decided to try to install a better plumbing piece for most of them. So I was being lied to previously apparently. They scheduled me for the new plumbing install for the pump and it did a LOT better until writing this review. I just got my wife home from the hospital to a hot house. And you guessed it, condensation pump lines are full... I will most likely have these issues for the life of the unit

Jacob was immensely resourceful and diligent in his work. I hired Jacob to build my recording…read morestudio at my home in Huntsville, AL. This was a huge undertaking for everyone involved, and Jacob overcame every obstacle and met my expectations at every milestone. When something came up or there was an issue (there usually is when building anything) Jacob not only was super responsive but quick to correct any discrepancies. Overall I would 100% recommend him for any project big or small. Thank you Jacob!

Jacob at Niche & Nova provided excellent customer care, expert service and high quality work!…read moreJacob's precision, attention to detail is amazing when you factor in how quickly he works! Jacob helped my vision come to life using individual glass tile ( peel and stick) for a small/medium kitchen backsplash! The end product is supreme! In addition to his precision, Jacob added grout and a nice boarder! This competitively priced job, looks pretty high end! Awesome job!

5 STARS!!!! This team was very knowledgeable, they explained different products available to meet…read moreour needs. Worked with us to incorporate the right cooling and heating mini split in renovated space. From estimate to complete installation they were courteous, friendly and professional. We highly recommend this company for your full HVAC service needs!

Glenn is a great HVAC tech. He's quick, and gives you a very clear diagnosis to your HVAC issues…read more We were given a couple options that were very affordable. We highly recommend Excalibur.

I contacted Excalibur Heating and Air about noon today after difficulty getting service for 5 days…read morefrom a prior vendor. Glen told me he would be out before evening but arrived by 3:00. He worked diligently to reconfigure poorly placed traps/pipes that was causing an air lock and inability to drain condensation which led to a malfunctioning system. I highly recommend Excalibur Heating and Air. This will definitely be my choice for HVAC services in the future. Excaibur Heating and Air. 256 975-0004 Joan Walls

I have been using Mike's for about 4 years now. Whether it is a repair or preventative…read moremaintenance, these guys do a fantastic job. John is always upfront and honest when you call their office, so you know what to expect and when you can expect it. I highly recommend them to anyone needing work on their home.

Used them for sweeping my chimney after having a lot of difficulty finding someone. They were…read morequick. Answered any question I had. They cleaned up completely and were very helpful. They found a few issues and referred me to the proper company to get what I needed. Great service all around.

I hired Air Essentials for home air quality improvements in 2019 & 2020. If your looking for HVAC…read moreinstall, HVAC maintenance, or air quality improvements, this company is top notch. Joe and his employees are very knowledgeable and take pride in their work. I've worked in construction for 20 years and I would highly recommend them to all my family and friends. If you're having air quality issues, this should be your first and only stop.. I'm forever grateful for their help in 2019 & 2020. I also want to give a big shout out to Will for going above and beyond.. I give Air Essentials an A+!