I used this service for my father for several weeks. The lady they sent was kind, honest and…read moredependable. She was however untrained. After he had become bedridden, she called me eight hours into her shift to find out how to change his diaper. I called the on-call person to get support. This person informed me that she was unable to go to clients homes due to family obligations that required her presence. I found this unacceptable and quickly found a nursing student to replace them. If you are reading this you are probably as clueless as I was when my quest began. Nursing students are a good source for sitter, as are nursing homes, since a lot of their staff moonlight. Questions I did not know to ask: Training for sitters? Support for sitters by agency? Background checks for staff?

From the owner: In need of a little extra help, in your home, rehabilitation, or hospital setting? Contact Quality…read moreCare Services, Inc., we can help to guide you in the right direction by conducting thorough initial consultations, creating a personalized plan of care, and assigning the best caregiver possible to assist you with your needs.

My mother was a client with VA for a year. After the first 5 mos, the caregivers started changing…read more Over the course of a year, we had over 15 caregivers. With so much transition, we put in cameras. This was communicated with VA and a sticker was placed in the front door. The caregivers knew there were cameras. About 3 mos ago, my mom was very distraught. She said the caregiver had slept with her head down on the counter and had not been nice to my mom. We checked the video and sure enough, the caregiver had slept for over 90 minutes of her 4 hour shift. The shift was 4-8pm. My mom has dementia and is at a high risk for falling. The caregivers job is to have eyes on her and protect her from falling. Hard to do that when you are sleeping. We complained. VA sent the same girl back. The behavior repeated itself. If she wasn't sleeping, she was on her phone. We complained again. Three of the last caregivers we had either slept or were on their phone, or just blatantly ignoring my mom. There is a huge lack of training within this organization. I'd strongly advise Visiting Angels to spend more money on training and quality employees and less on marketing.

From the owner: Welcome to Visiting Angels® Beaumont! We make it possible for seniors to continue living safely in…read morethe comfort of their home. As a leading non-medical in-home care agency, we offer many senior care services with flexible scheduling for immediate, short-term and long-term needs. But, it is our highly respected professional caregivers who offer extraordinary compassion, patience and knowledge that have made Visiting Angels Beaumont one of the area's most trusted resources for senior home care services.

What a great home health care company, very caring for your loved one and will work with any…read moreschedule for your needs. Debbie

Such a great business! You can search the business name and the reviews speak volumes about the…read morelevel of care they provide.