My experience with Amada has been absolutely great! they have bent over backwards to help me in my…read moreroad to recovery. my caregiver Hitjevi does a wonderful job. her bedside manner is great which is very important to me. she is a wonderful caregiver. she sees things that need to be done and helps me get info I need. she's a good person to have around! I would highly recommend Amada senior care Bellevue and will refer my friends to them!

I actually wrote to the company to let them know how happy we were with the help we got from a…read moreHeartland Home Health Care nurse recently. My husband had open-heart surgery in January at the University of Washington Medical Center and due to a diabetes-related wound complication, was admitted to the hospital for a second stay for initiation of wound-vac therapy. They sent us home with home-health nursing arrangements for changing the dressings. The hospital staff did not consult us about our preferences and made these arrangements for us, presenting them as the only option. Honestly, I was very concerned about what felt like a real violation of our privacy, and I did not want to have a nurse in our home. However, there really was no way to make the timing work and to secure arrangements in a wound-care clinic, so we reluctantly agreed to go along with the plan. Mary Bakker showed up at our house on Sunday and quickly changed my mind. She was professional, kind, and respectful. I did not feel uncomfortable at all about having her in our house. She was careful about doing the admission, medical plan, and medication-tracking paperwork accurately and explained things to me clearly (John was not interested in the paperwork, and she didn't force him to participate). Before beginning the treatment, Mary talked to John and I, listened carefully to our concerns, and wanted to know exactly what had and had not been working with the previous wound-vac dressings that he'd had. John had had a terrible experience with the first wound-vac dressing change in the hospital (the nurse refused to give him pain medication as ordered and it was very traumatic), and she was sympathetic and reassured John before she started. She also gave him a lot of autonomy in the process; he was able to remove the old dressing himself, which was the part that the hospital nurse had done in such a painful way. That was very helpful! She did a brilliant job changing the wound-vac dressing; it didn't leak as some of the previous ones in the hospital had, and it was also more comfortable than many of them. She shared information about the wound, what to expect as it healed, and when we would know we were done with the wound-vac unit, information we'd tried to get from hospital staff but never managed to learn from them (and we got the sense that many of them didn't know). The only feedback I'd give Heartland about how to improve is to provide their nurses with better gloves; the cheap vinyl ones that Mary had stuck to the dressing; the nitrile ones that the hospital had given me were much better. Better gloves are a tiny investment that would help the nurses perform better for their patients. Because John wanted to go back to work, we ended up getting the rest of the wound-vac dressing changes done at the UWMC wound clinic. This was in no way a reflection of the services we got from Heartland. We were both pleasantly surprised and if one of us ever needs home health care in the future, I will be a lot less concerned about it than I was this time.

This is now twice that Heartland has worked with me after a Total Knee Replacement…read more The first time was in March of 2010 and now with the replacement I had done on 12/21/11. I have not had an easy ride with the last replacement (thank god we only have two knees). Sick in the hospital, 2 units of blood, lots of pain and sent home over a long holiday weekend without complete pain control. I was a basket case and I live alone. If it had not been for Heartland, (Ronnie and Stacey) I think that I would have ended up back at ER and back in the hospital. Their great support and care have kept my sprits up and help give me the support to work on the painful recovery from my second not so fun total knee replacement. So glad that Heartland has been there again for me during my recovery. They get top ratings in my book. Suzy

Family Best Care sent me a caregiver they knew had issues. She ended up putting her hands on me and…read moreacting out in a variety of ways after they warned her that she needed to improve her behavior. I was so traumatized by this that I opted to go without care for a period of time. I covered all of this with the office manager who was very supportive and reassuring. ...Until I tried to go back. The office manager's phone was on permanent voicemail requesting that I call an alternate number, at which point I was told I had to jump through hoops. When I questioned this, I was told, very coldly, that it was "company policy." Shabby, shoddy, unprofessional treatment.

Abigael has been a fantastic resource for direction and care for our family. I'm very happy to…read morerefer her to anyone that is needing care for an older family member, post pregnancy care, or help after an operation.

B'zoe Care office staff were professional, courteous, and responsive when I called about finding a…read morecaregiver for my elderly father-in-law to help him the morning of my son's wedding. We were coming from out of town and I wanted to be sure he had the support he needed since I had to leave early for the wedding activities. It was very hard to find an agency that would agree to do a single day appointment. Tanya did the intake interview and really connected with us over Zoom. Her communication skills were excellent and she provided his care the day of the wedding. She was timely, kept me informed via text, and made sure everything was organized. I was very impressed with her skills and service. Thank you, B'zoe Care for providing me with peace of mind the morning of the wedding.

B'zoe care is always there for my family. They are reliable and treat us very well. They show…read morecompassion and understand our situation. Having a caregiver come to my house has helped significantly.

We require in-home care and Always Best Care Seattle has been wonderful to work with. Sarah and…read moreher team performed an in-depth intake so they knew exactly what we needed. The selected caregiver, Bianca, has been lovely and caring toward my mother, and very skilled at her job. I feel very comfortable recommending this caregiving team.

We were referred to Always Best Care of Seattle 2 months ago by a family member who recently had…read moresurgery and raved about her excellent experience with them. My parents are homebound with very limited mobility. They want to stay in their condo as long as possible and we want to do all we can ensure they can safely do so. Always Best Care Seattle pointed out safety issues that needed immediate attention. These were issues neither my brother and I ever would have spotted. My parents currently have a caregiver a few days a week. The caregiver does their cleaning, laundry, preps meals for them, makes lunch and I'm sure many more things that I'm not aware of! Their home has never looked better (it actually sparkles)! Their caregiver always is on time (few minutes early actually) starts the day by sitting down with my parents and catching up and finding out what their priorities are for the day. Since they are homebound the social aspect is a really important part of their overall care. The caregivers have all been EXCELLENT. Each caregiver is very caring, loving and obviously love what they are doing. Any questions I have had (either for their caregivers or the ABCSEATTLE office staff-even the most random question they have had an answer for me or a suggested resource. As the level of care that they need becomes greater, ABCSEATTLE can assist us every step of the way. If they need care additional days, longer hours, help with bathing or dressing, drive to appts..they do it all. If they eventually need to move, they'll take us to look at facilities and help us make the best decision for our family. We are beyond grateful to have found them!!!

Over the past 4 years, my elderly parent has utilized services from Andelcare on numerous occasions…read morefor various reasons ranging from helping after major surgery to having someone help with everday needs when we were out of town. Over the years, Andelcare has always been accommodating of our requests and needs, and the service providers are caring and truly helpful. I have personally seen and witnessed caretakers from other companies working with some of my parents neighbors, and I have to say we would only employ Andelcare caretakers!

One star reluctantly. I was told when I hired the aide that they could administer meds if provided…read morea single dose. When the aide arrived and I instructed her on the time and doses, she said she could not administer them, which is one of the main reasons she was hired. The aide was also not able to move my husband on her own, which was the other main reason she was hired. Additionally, when I came to relieve her at the end of her eight hour shift, I found my husband in a urine soaked diaper. The frosting on the cake was when I received a bill for the "services" I received, which was covered by Hospice. It took me talking to three people in order to get to a person who knew what an invoice actually was and to resolve the problem. I would think twice about hiring an aide from this company as the care was seriously lacking and the basic business proclivity left a lot to be desired.

Please do not hire Homewatch CareGivers of Western WA. Their caregivers have very little training…read more They are on their personal phones and I Pads all day. They neglect your loved one. They don't check if medications are actually taken, don't engage with your loved one and leave them in the same depend for days. Management is poor and does not care about the family. There was a revolving door of caregivers and very little communication. The Payment was all they cared about. DO NOT USE!!!!!!

EGREGIOUS LACK OF CARE my mother was subjected to was nothing short of elder abuse under the care…read moreof the caregivers at HomeWatch Mountlake Terrace. My mother's home became a revolving door of caregivers who had little to no training and no training in dementia care. We received a caregiver who had little to no command of the English language, speaking or writing. Two caregivers left our mother in soiled depends for extended periods of time. One caregiver manipulated our mother into believing her deceased husband was waiting for her in the kitchen for the reason to coax her into drinking tea at the kitchen table; appalling and unethical tactic when dealing with a dementia patient who cannot distinguish between reality and deception. Same caregiver started spreading lies about one sister claiming she was negligent and uncaring. This is the one sister/daughter who has taken our mother to church and brunch every Sunday for over 5 years plus. Our mother lights up every Sunday when she arrives to take her to church. Another caregiver never engaged our mother; hence, providing her with the social interaction she desperately needs. She consistently ignored our mother's attempts at conversation; caregiver spent her days talking on her cell phone. This is not caregiving; it is abandonment. She was depriving our mother every day of the human connection and care she deserved. Another caregiver stepped over the line of employee and employer. She believed she controlled the other caregivers, demeaned family members and became demanding at times. She openly criticized family members' choices if they did not match hers. Her oversteps lead to the decline in the quality of care she provided. The thread that tied these failures togethers was the gross mismanagement of HomeWatch's Manager, Mountlake Terrace. She repeatedly demonstrated a complete lack of professionalism, maturity, and competence in her role. Note: All of the negligence and elder abuse has been downloaded on in-home cameras. Cameras which the State encouraged once we had 24/7 in-home care. We have found an organization that is professional, provides 75 hours of training plus dementia training, all caregivers are certified, extensive background checks... There are a number of very good companies in Washington State. Take the time and do the work to find the company that will provide your love one with the care they richly deserve.

In the midst of a family emergency, other care agencies said it would take weeks to go through the…read moreprocess - Sharon (owner) did our intake almost immediately. We had a team of 24/7 caregivers, though they can staff in any way that works for you. Our caregivers were exceptionally compassionate and took such good care of every one in the family. They were right with us in the midst of challenges and loss. The flexibility, the responsiveness - I didn't encounter any other companies in this industry that could ensure such attention.