I had my data retrieved from a platter failure, and almost everything was usable. Turnaround was…read morespeedy, and considering how much I needed some of that data, the price was fine. I hadn't planned on spending that much, but I was happy to do it. Free shipping both ways and new media for the recovered data. I was pleased with the results.

One morning in March 2025, my 14-year-old laptop refused to boot I tried connecting hard drive with…read morea SATA cable that had just been delivered, only to find that my desktop couldn't recognize the hard drive. I turned to Google and asked ChatGPT, which informed me that five of the world's largest data recovery companies were based in the U.S. Excited, I spent hours scouring Google and Yelp reviews. Many reviews praised successful data recoveries, which gave me hope. However, I soon realized I couldn't bring myself to choose any of these major companies, and here's why: 1. All five companies had an overwhelming number of horrific, unimaginable negative reviews. Dishonesty, lies, scams, immorality, and a lack of conscience were recurring themes and conclusions in these reviews. After reading them, I felt not only disappointed but also baffled at how they could treat struggling customers this way. The contents of those reviews lingered in my mind, making it impossible to entrust my data to any of them. 2. Even if I took my hard drive to a local office of one of these five companies, I wouldn't know which engineer would handle my case--it was a matter of luck. Reviews made it clear that the success or failure of data recovery hinged on who took on the job, leaving it entirely up to chance. I also learned that the skill level of engineers varied drastically depending on the location of the office. It was a gamble. 3. The pricing for data recovery at these five companies was, in a word, astronomical. They seemed to charge whatever they felt like. 4. I discovered that the photos on all five companies' websites--showing engineers in cleanrooms wearing dust-proof suits and hats--were largely misleading. From what I learned, less than 10% of cases actually required such facilities or attire. It felt like a setup to justify their exorbitant fees, and when combined with the awful reviews, I couldn't connect with the business mindset or spirit of these companies. 5. Through my research and ChatGPT, I learned that data recovery requires specialized equipment beyond simple software--sophisticated tools that demand skilled handling. Ultimately, the engineer's expertise and experience were the keys to recovering my data and determining its fate. But I had no way of knowing which engineer would take my case or whether they'd have the time and dedication to try multiple approaches for success. I resumed my search and, thankfully, stumbled upon Springfield Data Recovery. From our first phone call, I felt a sense of calm and confidence that my data could be recovered, so I sent my hard drive to them that same day without hesitation. A few days later, I received an email saying they'd soon start working on my case, acknowledging how precious my data was to me and promising to do their best. Two days after that, they emailed again, explaining that my hard drive was particularly challenging to recover but that they'd exhaust every possible method to achieve a full recovery. I felt disappointed and anxious knowing my case was difficult, but I took comfort in their commitment to try their hardest and waited. A few days later, I received the joyful news that they'd succeeded. They provided a link where I could see my recovered folders and files--everything I'd longed to see again. I checked them one by one. The price was excellent, reasonable, and honest. After paying with my credit card, they said the final work would be completed in 2-4 days and shipped to me on a new external hard drive. But the very next morning, I got the happy news that they'd already finished everything successfully. At this moment, with my precious data back in my hands, I want to share that my choice was a great one. Here's why: 1. I learned that Springfield Data Recovery assigned a small, skilled team of engineers to take full responsibility for my case. It wasn't a random draw where I'd have no idea who was handling it; a prepared team worked together to recover my data. The pricing was excellent, reasonable, and left me feeling good about the experience. 2. Unlike the top five U.S. companies, which never mentioned it on their websites, Springfield Data Recovery had been using world-renowned data recovery equipment for 7-8 years, achieving successful recoveries with it. Their highly skilled handling of this equipment led to my success, and they openly featured it on their website. When I checked with ChatGPT, it confirmed that none of the top five companies mentioned this equipment on their sites or indicated whether they used it. 3. My case was particularly difficult. When they informed me of this, I pleaded earnestly for them to recover my data. Springfield Data Recovery responded by maximizing their efforts, attempting multiple approaches, and dedicating days to the task with every tool and method at their disposal. They succeeded because they empathized with how important my data was to me.

I usually don't write reviews but she did such an amazing job fixing my laptop I had to!! I cracked…read morethe screen of my laptop (MacBook Pro), from calling her to getting my computer to the store, she was extremely helpful, provided me with different options & her pricing is super affordable (especially for a broke college student like myself). I left my laptop with her on a Tuesday morning and she got it fixed by Friday early afternoon! Super fast service and her communication was awesome; she kept me in the loop throughout the week about what was going on with the repair process. Take advantage of her services, you won't regret it!

They had my business computer for 7 days. I tried calling,texting,going to the shop to get it to…read moreno avail. Apparently there was some personal issues, but it takes 10 seconds to text me. Put a sign the door, something. I don't burden my customers with personal issues, it's not appropriate. They have kids in the office, so it feels like a sticky,dusty,dirty,smelly, daycare. The kid was glued to a TV eating something that was leaving crumbs all over.Never again. Go anywhere else.

Service was fantastic, Kelly was very nice and charged a completely fair price…read more Im very happy with everything. 100% recommended

I highly recommend this business! They are very knowledgeable and have great customer service! I…read morehave an iPod from 2014 and I forgot my password and they were able to get into it! They also have great customer support and care.

Please save yourself time and money and go to another computer specialist. I recommend Affordable…read moreComputers on W 11th. Not only did Computer Guru misdiagnose my computer as having a faulty motherboard, but returned my computer in worse condition. Mind you all the computer components were brand new out of the box including the motherboard. This is by far the worst experience I have ever encountered with any local business. I asked for a simple refund for the full diagnostic because after taking it into Affordable Computers we found the motherboard worked, and the power source plug was not plugged in correctly (that simple). Any knowledgeable technician would have known that immediately, instead, the computer was dismembered and parts were broken costing me more money to fix what they broke and several days to get my computer back.

Great guys, fair price, extremely knowledgeable and efficient! Made a point of educating my son on…read morewhat the issue was n

Very happy with the service they have provided. Super customer friendly. We were very happy to be…read moreable to get 20mbps out in Alpine. They just added internet TV and that will save us 100.00 a month from satellite TV. Rarely do we have a slow down or lagging and if we do it resolves fairly quickly.

Peak Internet is a great web host provider. They are extremely responsive and conscientious. They…read moregive you the local, personal touch that is lacking in most hosting providers. Plus, they are reasonable cost-wise and reliable! My company, ProWorks, uses Peak and recommend them to our clients.

My 9-year-old Dell tower suddenly started freezing. This guy did the software repair in just a…read morelittle more than 24 hours, and everything is working great. He also cleaned up the tower (was VERY dusty) so much that it looks brand new. 4 rather than 5 stars because I thought the $220 total was a little high.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

I recently had an issue with my computer and printer, both were malfunctioning. I had been…read morereferred to INETPLUS so I gave them a call. From the moment the gentleman picked up the phone I felt like I had finally found someone that could help me with my problem and I was right. The nice man, Clinton, showed up the very same day, was clean cut, his car was not dripping oil all over my driveway and he actually had a very pleasant personality. I walked him into my house and showed him my computer and told him what the issue was but he actually had remembered everything I had told him earlier on the phone, finally!! someone that listens. Anyway, he said it would take a little bit to figure the issues out but that he thought he could definitely figure it out and I would be able to function on the computer once again. HE WAS RIGHT!!! and the really nice thing is that it did not cost me an arm and a leg. I would recommend Clinton and INETPLUS to anyone. Do Not Hesitate to call this company if you are having computer problems. Thank you for reading and I hope this helps you decide to call for help.

From the owner: Full IT service and support for your home or business.read more

Fantastic local service. My 2017 MacBook Pro was in need of a new battery and he even had one in…read morestock. He able to get me an appointment within a few days and gave me excellent advice on how to utilize the new battery for the best outcome. Also saved me time and gas by not having to drive to Beaverton and wait in the Apple Store. Great customer service and friendly, would highly recommend!

Well, what a ride it has been. After my last post, Brant worked with me on some backup issues and…read morerecommended a hard drive. It turned out to be too small for my needs and I am stuck with the drive and still not fully backed up. We had worked together smoothly, I paid my bill within minutes, and when I emailed him to let him know that the problem was not resolved I was polite. He didn't answer the email or a follow up email, exactly the same as the last time we had problems. I mailed him a letter asking him to please let me know whether he was interested in working with me. No response whatsoever. I truly don't understand what this is all about, and I'm disappointed to lose his expertise. I'm done and will,have to start looking for someone else. What a shame.