My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

They always are very helpful when I've gone there for different problems I was having with my…read morephone!! I highly recommend CPR!!

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

Not that Tai needs another glowing review ... but her is a current comment. Took a couple of 70's…read moreera Pioneer Receivers with output and FM issues. Three days Later they are working like new. issues fixed even lamps changed out and the units throughly cleaned. I've had some bad experiences with so-call stereo repair shops ... Cityview would get six stars if possible. I drove from Bend and it was well worth the effort.

Dropped a vintage integrated amp off for repair & service. The right speaker had been cutting out…read more Ty listened it to it throughout the day ( as he went about his work day) , and couldn't get the amp to duplicate my issue at home. He called me and told me to pick it up, and told me to set it up at home, and see if it occurs again. . When it did, I called him. He instructed me over the phone to manipulate the RCA cables to see if the cables were the problem, which it was. Cheap, easy fix and honest genuine customer care. He is a rare find in a world of fees & over charges. I strongly recommend this business.

This review is for the employee named Jordan who went out of his way to get me the phone I wanted…read more We make technology purchases when we visit Oregon (no sales tax). We visited this Verizon store and I wanted an iPhone 17 pro in orange. The store didn't have an orange phone in stock, but Jordan figured out how to get one from another store. I went back later in the day, and voila! There was my phone! Jordan helped with the screen/lens protector, selecting a case to show off the orangieness of the phone, and helped set the phone up. In my humble opinion, he went out of his way to help me get what I wanted.

I went in here to get a new case for my phone, because Fred Meyer across the street didn't have one…read morethat fit my phone. What a terrible experience. A salesperson latched on to me the minute I walked in the door and would not leave me alone. I just wanted to pick out a phone case and pay for it and leave. She hovered over me the entire time I was looking at cases, talking the entire time. During that time she insisted she had to look up my Verizon account. Okay, maybe they only sell to Verizon customers, whatever. I pick out my phone case, and am ready to pay. In the meantime, she insists on reviewing my entire account. I told her the account is fine...I have what I need. No, I don't want to hear about "upgrades". I just want to pay you money for the overpriced phone case and leave. She FINALLY relents and we get to the payment part. She then needs to ask me again for my name, phone number, physical address, and email address. WHY!? She literally had all of that in my account and I'm just trying to pay with my debit card. Why make it so tedious for a customer to buy a simple phone case? I could have been in and out in a couple minutes, yet this salesperson is making me jump through hoops to give them money. Never again. I don't like to shop online, but the next time I need something for my phone I will NOT be buying it here.

I want to give this store the highest rating for several reasons:we had Verizon service for over 12…read moreyears, switched recently around Thanksgiving for economic reasons, but the store continues to serve me. The service has always been great;if they were busy it's because they're popular and they know what they're doing. One person in particular, Patrick, has helped me through a number of things, frequently taking a long time to sort them out. Most recently he spent an hour on on the phone, mostly on hold, while he talked to the Verizon office about it a billing dispute over my discontinued service. After this ordeal he even said I could come in some other time and take a tutorial on my new smart phone even though I don't use Verizon anymore.I can't think of a higher compliment to pay these people and especially this fellow Patrick. If I could give out extra stars I'd give the store a six and Patrick an 11 !!! Thank you !

Ordered a "lemongrass," Google Pixel phone. They delivered on the last day possible (even though I…read morecould drive there in an hour or so). They delivered a "snow," white phone. I don't like white. I don't wear white clothes, jewelry or shoes. They didn't even have the decency to respond to my request to trade for the one that I wanted. I'm going to go ahead and say, in my experience, they SUCK! The cherry on top... I already ordered a clear case. Thankfully my husband was also ready for a new phone. Or "like new, refurbished, unlocked." But I got a brand new one in lemongrass on eBay for the same price. So, bottom line, if you are ordering a phone from this place I would recommend calling them. They don't answer messages, even when it's neutral. I was less angry and more bummed. Now, I don't really care that much, but will be very careful to NEVER order from them again.

Kurt was super helpful and cool! His knowledge and patience saved me $15 a month! Great locationread more

I always have excellent customer service at AT&T corporate owned stores. This is the trick to it…read moreall and that is going to a corporate owned AT&T store not an authorized retailer. The store at Valley River in Eugene, OR is hands down one the best run AT&T stores in the country with some of the most friendliest and most knowledgeable staff there is. Been going to them for over 15 years and is the reason we stay with AT&T. Good customer service is essential and you won't find better service than this location offers. Nona the assistant manager has always gone above and beyond to take care of us every time we are there even if it's behind the scenes and we don't get to see her. She is a crucial piece to why they deliver above and beyond your expectations.

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

FANTASTIC service and was super fast! The new owner, Jett is a really cool guy! I would definitely…read morerecommend taking all of your cell phone needs to him!

After a few years I needed to update my iPhone and again purchased a refurbished phone from…read moreMekanix. I did this on a trip from Portland to Eugene. After getting back to Portland I had some difficulties and called them and they said they would honor the warranty. I was unable to get down to Portland and several months later the display froze. I called, they said to send it down. I did and they repaired both problems without charge. Now you know why I went to Eugene Mekanix to update my phone. They are simply the best.

Always great service and I leave with an operational phone!…read moreMatt and crew are always so helpful and nice!

I'm looking for a phone to replace the one my son has, an IPhone 5 from Verizon. Tired of getting…read morerobbed by high prices from Verizon, I come in and meet Taylor and Trent. These two know their business and are very competent. I really don't want or like the newer phones with no buttons, so they set me up with a decent iPhone 6. $200 and no strings attached, RockStar! We did have an issue and went back to see what could be done. These guys are good! They ended up swapping the phone out and verified everything was working before we left the store. Very refreshing to find some honestly decent customer service these days! Especially from these two who really know what they are about. Keep up the good work, when my phone dies out I'll be back! ....my son is happily setting up his new phone..

I have bought several phones for my family here and have 5 phones right now that have originated at…read morethis store. I've had a lot of help from them setting up those phones and dealing with the kinds of things that can drive me a bit crazy with cell phones. They have worked with me and my family. I depend on them. This store is excellent! I could not recommend this store more. See them.

Fast, efficient service with, if not a smile, general goodwill…read more I was quoted $140 and was fully willing to pay it. When the work was done (two days early) they only charged me $90. Friendly nerds, fast service, fair prices. Hell yeah, Computerbase!

I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!