My evolution of hell dealing with this company. They came recommended from a coworker who had a…read morenew pool build. Yusniel promised me a backyard paradise in December 2024. $90k contract signed in March 2025 for a pool remodel with 2300 sq foot of deck. Work began in April 2025 and it has been a nightmare ever since. I never received a rendering despite multiple requests for one. They didn't pull permits (they said permits weren't necessary for a simple remodel). They didn't secure the work site and my 14 yo deaf American bulldog fell in the deep end, broke her hip, and devastatingly had to be euthanized. Their response "oh we could have put a safety fence up." They NEVER put up a safety fence. Ariel wanted to put a fence up after he quit. They lied to me and hoped I was dumb enough to not notice. The pool wasn't the shape or size we agreed upon, they tried to give me different pool equipment than originally agreed upon, different pool plaster, their workmanship was sloppy and subpar. The jacuzzi tiles were thick and uneven. They said it'll look better when filled with water. They destroyed my screened in patio and side gate. Yusniel continued to do whatever he wanted and didn't care what we discussed or what I wanted for my backyard. I couldn't work with Yusniel anymore. He is a wolf in sheep's clothing. Ariel took over the project in September 2025. He didn't know what he was doing either and kept trying to bandaid their huge mistakes. Ultimately the entire pool had to be demolished on November 13,2 025 as he wasn't giving me my money back and he said he knew he could give me the yard I was promised. I had no choice but to agree and allow him to start new but as long as everything was done properly. NOPE. He didn't want to give me a rendering or pull permits and wanted me to let me let his pool guy "do his thing." I felt stuck but I refused to let him continue without at least a rendering so we're all on the same page. Finally, November 21st Ariel said his engineer may have a rendering that day or by the next week. I then inquired about an overflow spa (since everything was already demolished). This was the only change I requested for the entire project. He told me it would be 8k more... despite everything I've endured and on top of the maybe 10k or 5k additional he said it could cost me due to them having to demolish everything. Before this, I had agreed to pay for materials for the new screened in patio they destroyed. So another $8000 on top of everything they put me through was crazy. I felt like that was something they should give me for everything I've endured and I told Ariel as much. Ariel said he's "giving me a new pool, not doing patchwork which is definitely doing a whole lot to rectify the situation." Basically, I should be grateful for him. I was beyond fed up and I let him know. Ariel then quit the job! Told me he "isn't comfortable working with me because I am holding on to the past which is behind us and not moving towards the future." He lied to me about purchasing my pavers. Initially claimed they were in an air conditioned warehouse pending delivery. All lies, he never even purchased them. I paid them 54k and they used my money to fund other projects. Continually blamed everyone and everything else for delays but they had no money for my project. They still owe their plumber $5000 out of a $7000 job and tried to get him to give them a $25,000 inflated invoice to not give me any money back. Ariel hired an attorney who tried to "work on me" to allow them come back and finish the job. Finish a simple pool remodel they messed up on, demolished, and then quit. Stated litigation is lengthy and costly and even if I prevail I won't get anything from them. Called me and sent me several emails to pressure me into letting them "finish the job." They claim to have spent 68k so far on my project but their breakdown contains work never performed. I called the news stations and Channel 10 is aware of my story. Their lawyer threatened the plumber if he speaks to the news they'll drag him through litigation. Hopefully they run the story and no one has to ever go through what I am going through with Cricket pavers, Ariel Grillo, or Yusneil Pedraza. They are a dishonest company with absolutely no integrity. I do not recommend them at all!!! Beware of @_cricketpavers_ for any of your outdoor living needs. @cricketpaversllc @cricketdriveways

Long overdue review. Quote done oct 2019 with Ariel who…read morecame to measure and gave expert advice on paver options. We did our driveway and we still get compliments. Job was started Jan 2020 and completed incredibly fast. Holidays and slow City processing permits was main reason for dAriel did not collect the last 10% until city gave the ok. It was a pleasure to work with Ariel and his team.

Fast and reliable. I had a leak on a fire sprinkler pipe at one of our properties and it was a…read morenightmare to try to find someone to do an excellent job at a reasonable price. Fortunately, I found this company. We highly recommend them!

I highly recommend this company. They were on time today and very professional, they surprised me…read morewith how quickly they came for the estimate and scheduled my job 5 stars

I called for a quote, and they came the next day. Gave me a very reasonable price , And then we…read morescheduled the job for the coming week . They arrived and finished very quickly and did amazing. I highly recommend them. They are very professional.

I had an excellent experience with this insulation company and their crew. From start to finish,…read morethey were professional, timely, and extremely organized. They explained all my options clearly, offered fair pricing, and followed through on everything they promised. The crew worked efficiently, respected my home, and completed the job exactly as scheduled. They also helped me secure an FPL rebate, which was a huge added benefit and showed how knowledgeable they are about available energy‑saving programs. Overall, the service was smooth, honest, and high‑quality. I highly recommend them to anyone looking for reliable insulation work.

Superb service and results. We had contacted A Best to have an FPL evaluation of our insulation as…read morewe live in an older house. FPL said we didn't qualify as they said we have sufficient insulation, however, we decided to have it done anyway. We had several areas of the house where our laser thermometer showed there were temperature difference of up to 10 degrees. We informed the installers of this and a week later, we are happy to say that in those areas that were warmer, they are now on par with the rest of the house lessoning the need to adjust the a/c. It will definitely help with our electric bills.

Great and professional team. Expedient service, great ideas and professional installation at a…read morereasonable price. These guys pay lots of attention to detail which is important when installing kitchen countertops. Appreciated that they return calls/messages quickly, highly recommend !

I highly recommend Stone Care! Juan, the Project Manager at Stone Care listened to all of my…read moreconcerns and worked with me remotely to install new countertops in my Miami rental property. He was very professional and responded personally to all of my texts and phone calls. Although they work with large corporations, it's wonderful that they also cater to residential properties. Thank you for my new countertops and for the efficient installation! Boutique service at a fraction of the price! I'm glad I didn't end up using Home Depot out of fear of being 2700 miles away from Miami. I trusted Juan at Stone Care and I was not disappointed!

Job well done by mr fermin very know how savy BEST PRICE!!! Out of 4 other estimates , job was…read moredone very well, we are celebrating a job well done, thank you!!!

primarily dealt with Furmin and Alex. At the beginning, communication was good and they seemed…read moreresponsive and helpful. Unfortunately, once the project moved into the scheduling and installation phase, the experience became extremely disappointing. The quality of the installation was poor. The carpet edges were not finished properly, and the bullnose trim on the steps was installed very poorly. The workmanship did not meet basic expectations. What was most frustrating was the lack of accountability afterward. Once corporate payment had already been processed, communication completely stopped. My calls and text messages were never returned. Good contractors stand behind their work and maintain communication even after payment is received. Unfortunately, that was not the case here. Based on my experience, I would not recommend this company. Go to the Hard Rock in Bayside so you can see their work first hand.

I met Yusniel with Cricket Pavers in December 2024. He promised to turn my dreams into a reality…read moreand my backyard into a paradise. The project cost was $90,000 for a pool remodel, jacuzzi addition and deck.  Contract signed in March 2025. The never gave me a rendering of the project despite multiple requests.  They began work in April 2025. The company did not obtain any permits for the project. They told me permits weren't needed for a simple remodel and if I opt for no permits the job will take 3 months; with permits 6 months and I may get in trouble with the county if my shed isn't permitted. They assured me they do all work according to county code. The company did not properly secure the work area and my 14 year old deaf bulldog fell in the pool, broke her hip, and had to be euthanized. Yusniel told me "oh we could have put a safety fence around the pool." They never secured the area for safety; the county mandated I do it in 72hrs or be fined. They don't listen to the recommendations of the specialists they subcontract. They don't even listen to what the customer wants. They tried to give me cheaper pool equipment than what was promised, cheaper plaster for the pool, and hope the customer is dumb enough to not notice. Yusniel blatantly lied to me about what we agreed on and when I called him out he stated "well the work is already done." He said he was going to remove just the screen on my patio and when I walked outside my entire screened in patio was destroyed. DESTROYED!  They he messaged me to tell me all the materials of the aluminum patio were rotted. I have video of their guy ripping it apart and kicking it out in less than an hour... of course now everything is bad.  I believe his plan from the beginning was to destroy my screened in patio and force me to put in a new pergola with them. In September I finally contacted the owner of Cricket Pavers, Ariel, since I couldn't work with Yusniel anymore.  He is a nice guy who will swindle you with a smile. Ariel tried to rectify the situation but there was no plan on his end, and apparently no money (where did my $54k go?). He agreed to replace my screened in patio if I paid for the materials, even though I emailed them I wouldn't pay for anything, I agreed as this was a mess and I just wanted my backyard back. He tried to blame everything on his plumber and then brought in a new pool guy named Carlos, who I didn't trust and who didn't speak English. Ariel built a new sun shelf on the other side of the pool claiming to "give me the party pool I wanted!" At my age who the heck wants a party pool??? I told him I want a pool I can relax in and swim in. So then he agreed to build it out to give me what was promised from the beginning. Unfortunately the project was so far beyond fixing, Ariel gave me 2 options... keep going and build out as agreed and my pool will crack in 3 years or demolish everything and start fresh. My 3rd option of giving me a refund wasn't an option for him as he claimed to have so much invested in the project and he knew he could give me the yard I was promised. He said with the demo I may have to pay an additional 10k, or 5k or maybe not even anything additional but he was just letting me know. I felt stuck so I agreed to let them demolish and start fresh. Made him sign an addendum to the contract and I refused to let work be done without a rendering. He wanted me to allow his guy Carlos to come and "just do his thing" to not delay anymore. I wouldn't allow it. I demanded at least a rendering so we're all on the same page. A week later on 11/21/2025 he said a rendering may be done that day or by the next week, I then sent him a picture of an overflow spa I would like done. Ariel said it would be 8k more. I told him I felt like that was something they should give me considering all I have endured. He said he is "giving me a new pool and not doing patch work." So now I should be grateful for him! I was not happy with his response and I let him know and he then stated "he tried to be a gentleman by agreeing to build me a brand new pool" claimed "this approach will not work with me" and then stated he isn't "comfortable working with me any longer." Ariel stated I "am holding on to the past which is behind us and not moving towards the future." He previously claimed my pavers were paid for and are sitting in an air conditioned warehouse. He refused to deliver the pavers to my house. I demanded my pavers and a breakdown the $54k I paid and he said he isn't delivering the pavers and I would have the breakdown it by the next week. Never received anything! On 12/1/25 I received a call from the plumber they fired and still owed $5k to telling me they contacted him to give them a $25,000 inflated invoice for work done at my property. At that point I called all the news stations, reported them to DPBR and Miami-Dade county. He refuses to give me money back and has NO INTEGRITY. BEWARE!

Made may pergola in 2023 ($30,000)band after 3 years is falling apart and licking all over making…read moreit unsafe. I contacted them and they said that was out of warranty after 2 years and asked $10,700 to fix it after admitting the mistakes that were done building it. I extremely recommend not to hire them! Not reliable and unprofessional.

Great customer service, Robert can meet all your closet needs at a great price and service!!read more

This is one of the best closets companies in Miami in terms of (1) value-price ratio (2) total…read moreservices and (3) installation team. I dealt with several closets companies in Miami and I found this one stands out by far concerning value-price ratio. They also tried their best in meeting customer needs with no or low extra charge. Their design and installation team (Oscar and his employees) is truly top notch!