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    T-3 Time Training Transitioning

    5.0 (1 review)
    Open 9:00 am - 12:00 AM (Next day)

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    Services - T-3 Time Training Transitioning

    Private dog training

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    4 years ago

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    Prior to my pup staying with Bark Ave. I was looking around at different places to board her on the…read moreday/night of my wedding. I've heard nothing but good things about Bark Ave. so I had my now husband reach out to them. Chloe (my pup) received a package in the mail from them with puppy treats, a toy, and other miscellaneous items. I knew from their interest in her that we had to board her there for the night. Fast forward to July 22, I was super worried about how she would be in a new environment since she is a puppy and she gets anxiety around new people and not being by/with her "mom". That night I received a report card with a cute little picture of her and it had no negatives about her; she even made friends with two other pups- Annie and Tator! When we picked her up she was super happy and the staff working enjoyed playing with her. We paid a little extra so she could have 1:1 play time and be let out more often since we are working on potty training. In all, I definitely recommend this place and I will reach out to them again if we ever need to board Chloe overnight for whatever reason.

    September 13 took our Yorkie from grooming appointment when we picked her up they gave another…read moreclient with a Yorkie our dog harness, walker harness, and her collar with dog tags. WTF they haven't contacted the other clients and they seem to live in another town far away. They're not taking the correct responsibility to retrieve our items. This isn't the first time they done something with our dogs walking harness. Be aware!!!!!!!!

    Animal Rescue League of Iowa - He's home and in his yard!! My rescue.

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    I mean...what can you say about the great work that happens at the ARL?! Desk staff was kind and…read morehelpful, answering the many questions families ask. It was quick to be escorted back to visit with the dogs. I was glad that the staff sat with me for a bit as I sat with our newest family member and got acquainted. The check out process is pretty smooth as well, sitting at tables and having everything on a tablet, again with knowledgeable staff. I appreciated the small bag of food that was provided to make the transition at home, easier.

    We had one of the most heartbreaking and frustrating experiences with the ARL after adopting our…read more11-week-old kitten. When we adopted her, we were not informed that she had been spayed the day before. We received little to no communication about her surgery or what her recovery should look like, including limiting her activity, monitoring her incision and stitches, signs of complications to watch for, or when she should receive a follow-up exam. Just two days after bringing her home, she developed a noticeable limp, so we took her to an urgent care veterinary clinic. We were shocked to learn that she had an extremely high fever. We had no idea this could potentially be related to her recent surgery, nor were we given any information about what symptoms we should be watching for. The urgent care veterinarian ran tests, prescribed antibiotics, and instructed us to have her seen again the following day. Because we had adopted her from the ARL, we brought her back the next day around 1 p.m. for a follow-up. We were not given a timeline for how long she would be there, and we were not allowed to speak directly with a veterinarian. We called multiple times throughout the day trying to get an update, and each time we were essentially told to wait. Then, about 30 minutes before closing, we received a call telling us to come pick up our kitten. That was essentially the extent of the communication. We were not given a clear summary of what had happened, what the veterinary staff found, whether her fever had improved, what her temperature was, what treatment she received, or what we needed to do once we got her home. When we arrived, the vet tech again provided very little information. What makes this even more frustrating is that we were not provided with medical records or documentation of what was done during her visit that day. As new pet parents, we trusted the ARL to properly care for our kitten and to communicate with us about her health. Instead, we have felt completely left in the dark while trying to advocate for an 11-week-old kitten who has already experienced significant health issues just days after coming home. We understand that complications can happen, and we are not expecting everything to go perfectly. What we are asking for is communication, transparency, and appropriate guidance. We should not have to repeatedly call for basic information about our kitten's condition, especially when she was recovering from a procedure performed immediately before we adopted her. It is incredibly upsetting to feel like we were not given the information necessary to properly care for her and that we had to figure everything out ourselves after she became sick. If the ARL's mission is to help animals, we genuinely struggle to understand how this situation was handled. Our kitten deserved better, and as her owners, we deserved to be informed and included in her care. We are heartbroken, frustrated, and honestly at a loss for words. We hope the ARL takes this situation seriously and recognizes how important communication and transparency are when placing an animal into a new home.

    T-3 Time Training Transitioning - pet_training - Updated August 2026

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