This is my second time since they opened. I had made an appointment through Facebook Messenger…read morewhich was convenient and they were very responsive to my request of day and time. I arrived on the day and time of my appointment and was seated right away. I had a nice experience with the jelly pedicure-it was a really neat science project as well. The nail tech was too rough with the callus remover, the one that looks like a cheese grater, and ended up cutting me really badly. He was super apologetic and kept apologizing throughout my manicure. The gel manicure was fine at the time. What really put me off when paying with the manager is that he knew what happened to my foot and never offered any type of money off. The tech had talked me into a paraffin wax for my feet for $10, that would have been a nice freebie. I am not the type of person that would cause holy hell and expect more. The receptionist was very nice and put more anti bacterial on my foot and tended to it with more bandaids after I paid for my overpriced experience. THEN, about 2 hours later my thumb and pointer finger looked like the gel was melting off, it was coming off of the nail. I Facebook messaged them about what was happening and asked if I could go in first thing next day and was not responded to same day. The next day I decided to just show up to have the two nails fixed. I was told to go to same tech that performed the work the day prior. The manager didn't really show any empathy nor, did he ask about my foot. The tech was very nice and apologetic once again and did look at my foot. It looked a lot worse than when it happened. He fixed up my nails and sent me on my way. By the way, they responded to my FB messenger inquiry today, 2 days after I explained there was a problem. I have zero issue with the nail tech and again, mistakes happen. I feel as though the manager just cared about swiping my credit card before looking at my foot or showing any concern. Update: pedicure is still holding strong 5 days later, but the gel manicure did not fair so well. The top gel coat is peeling very badly.

Went in for a simple overlay and a pedicure. By the time I walked out the polish on my pinky toes…read morehad completely lifted and fell off. I asked for hard gel, they put acrylic. I asked for a color the guy said no and put one on my hands that he just had at his station. The sides are pooled with gel polish to the point where the polish was able to lift completely off. I walked to one store then walked back to show the owner. never offered money back only to fix them, but I had already spent two hours there and was not willing to give them more of my time. $100 down the drain it's insane

Great place! Super friendly staff, clean, and had a great manicure!…read moreBrought my daughter and niece too. Adorable designs. The price is right!! We will definitely be back!!!! Thanks

This place was not busy at all but when I enter the place anyone knowledge me and asking me what I…read morewanted and then finally they ask me what I here for I told him pedicure and of course there was another person came after me went first instead asking who came first . That person did not even knowledge about that. This place has no customer service to customer when come in .I will never recommend or even go here. I'm here still waiting been one hour still no help . Should I leave but waited to long to leave .

This business is NOT open & STILL scheduling appointments & demanding deposits to schedule. The…read morephone number is out of service (busy signal) & notes it's a Belchertown phone number. I filed a police report today! Should NOT be taking money or scheduling appointments for a business that's closed!

I drove by almost daily and decided it was time to come in. They are open on Sunday!!! I came on…read morefor a manicure and pedicure. Lalla is the owner, and she did my pedicure. Wilmarie took great care of me and my nails. Firstly, the care and time that was taken were superb. I wasn't rushed and got to enjoy the experience. Look at this color!!!! These are MY nails, no tips put on. They took the care with taking off the gel tips that I had on previously. Oh, and you can converse in English, Spanish, AND French!!! I have found my new nail salon. It's close by and so convenient.

I went to get a fill cause I have acrylics and one of them was coming off and the woman doing my…read morenails started pulling it off painfully and using a tool to cut it off. My nail broke and started bleeding from this and she drilled over my bloody nail so I ended up telling her I don't want her touching the nail anymore and to leave it alone since it was bleeding. She said she can go over it so she put the acrylic nail over my real nail showing that she could just do it anyway but I told her not to and she just put that nail back into the box after putting it on top of my bloody finger.

Pro's - fast & cheap Con's - dusty and staff lacks simple…read moreconvo, no trendy polish colors

Very relaxing, peaceful environment and fine results! I would and have recommended this business to…read morefriends.

I started coming here a few months ago and am very pleased with the service. She is quick and…read moreefficient and typically gets me done within my lunch hour. She is very reasonably priced and very polite.

I was very specific when I went in for mani-pedi, I wanted to keep the length on my fingernails,…read morethey were long and healthy and that's why I wanted a manicure. She said she was just going to trim them, she cut over a 1/4" off then, after smoothing the edges, literally started grinding my nail surface! I wasn't getting acrylic nails, just polish. I also didn't see any of the tools coming out of sterilized packs. I won't go back and definitely can't recommend

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

I've never felt so uncomfortable in a public establishment in my life. The girl who did my acrylic…read morefill only spoke to me once the entire 30 minutes I sat in front of her. She carried on a conversation with co-workers in their language while sharing pretzel bites with a young boy who was seemingly a co-workers child. At the same time I couldnt help but notice another nail tech who did not have a customer, sitting barefoot with her feet up on her work station while texting. Other than the environment my nails came out okay, at best... and on top of that i was changed $3.00 extra because i wanted them "as short as possible" and she had to file them down a little bit.... I would never go back! ...

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!