M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

Mitch is very reliable he does a great job on all cars , truckes and SUV's . He has worked on both…read moreof our vehicles!! They run good and has also done repair work on my son's 2001 corolla. We are very pleased.

From the owner: Auto Body Repair and Body Shop, Collision Work, U-Haul Dealer…read more Products: Brakes, Suspensions, U-Haul Services: Auto Body Repair, Collision Work, Custom Auto Body Work, Motorcycle Restoration, Suspension Work, Vintage Car Restoration, Brakes, Drivetrain, Electrical Work, Engine Work, Transmission Swaps, Welding, U-Haul Dealer Brands: U-Haul Business Description: We’re Wicked Customz is Manitowoc, WI’s trusted full‑service auto body and custom automotive shop, delivering expert collision repair, suspension work, brake service, electrical diagnostics, welding, and complete engine or transmission swaps. Our skilled technicians also handle motorcycle and powersports repair, making us your one‑stop destination for quality automotive care. With a commitment to craftsmanship and customer service, we restore, repair, and customize vehicles with precision and personality.

Jeff and his team are fabulous! Timely response, they fit our car in at our convenience so that we…read morewere not inconvenienced at all. The work they did was outstanding. And, the car was spotless when we picked it up! I highly recommend Collision Masters!

Today's installment of Waunakee Tales of Yelp covers auto body shops…read more After a close encounter with a kamikaze white tail, the ol' family truckster was in serious need of repair. Since this was the first time I needed the services of a body shop, I asked around the neighborhood to get some recommendation on who to use. Everyone I spoke to who had a preference recommended Collision Masters. I met with owner Jeff Swafford, who surveyed the damage and he gave me a three day estimate to complete the repairs. Before I committed, I checked with one other body shop and they gave me a three week estimate to complete the repairs, so it was a no-brainer to go with Collision Masters. The repair process was easy peasy. Since the repair was being covered by my insurance, Jeff handled the all the paperwork for me. The repair work was completed in two and a half days and when I examined the vehicle, I could not tell where the deer hit my vehicle. The interior of the car was spotless, all the broken glass that littered the dash was cleaned up. An auto body shop is a service you never want to use, but if you need one in the Waunakee area, I have no reservations recommending Collision Masters.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

I called to have an estimate price and they said we couldn't afford it if we asked for a price,…read morethen hung up. He needs to fired, but this bad for the company's reputation and I hope this company does have a downfall due to this situation. If yall want some customers don't be an ass. Go to Schmidst Auto!! Way better Customer Service. BAD quality, and BAD Value.

Extremely unprofessional and rude. I called to inquire about dispatcher openings on behalf of my…read moreboyfriend, and the man on the phone immediately dismissed me, saying, 'If he's a guy that needs his girlfriend to call, then interview over,' before abruptly hanging up. Not only was this uncalled for, but it was also completely unprofessional. Based on this interaction alone, I wouldn't recommend dealing with this company.

This is the best place customization on your vehicle I got a 2 inch left on my Tahoe to make my 28…read moreinch rims fit with no problems with turning. These guys paint do body work they do it all I recommend this place for anything that's has to do with a vehicle. I will be going back to get some things done to my 2013 charger. They also have reasonable prices

Dave's did a great job fixing my car after it got damaged…read more The front grills and entire piece had to be replaced. They worked with my insurance and got the job done. The ladies I worked with at the front counter were very knowledgeable and kind. I felt like everything would be handled properly and it was. I appreciated the smaller business/family feel of this establishment as well. My BMW looks beautiful again and will be ready to go in spring. Thanks guys! I highly recommend this business. There is a reason they have so many great reviews.

These guys did a fantastic job on my car; I couldn't be happier with the service they provided on…read moreall fronts. Scheduling and communication about appointments was easy & automated text reminders were sent. Pricing was reasonable -- no overcharging, and total transparency. They also took notice of even the smallest details to ensure the repaint color was spot on. Finally, when I went to pick it up, they had surprised me with a washed car. So grateful and so impressed, thank you!