Living at T-H-E Griff has been a wonderful experience thus far. The property is beautiful and the location is ideal for Ohio State students. I experience all of the perks of off-campus living while still feeling connected to school activities. Commuting to tOSU is no biggie - COTA and CABS (West Campus) bus stops are both nearby. T-H-E Griff is at the center of the action while still being a very quiet, calm place to live. Highly recommend! read more

Do yourself a favor never rent this place. The whole stinks so bad and the inside look like a backroom

I am a professor of city and regional planning at OSU. One of my graduate students arrived at 11:50am to return her keys before the noon deadline for checkout. There was a line of students doing the same. By the time she reached the desk it was 12:10pm. The building manager, Amber Smalls, insisted that because her keys were turned in after noon she would lose $250 from her deposit. My student called me in tears. I went down to clear up what I was certain was a simple miscommunication. Amber responded with an eerie smile that policy is policy. I don't know if they do this to all students or just international students, but I would caution you not to lease from these unethical people. read more

This is a dirty, stinky, and broken apartment. The carpet on the hallway floor are ALWAYS having stains and smells soooo bad, because the dogs pee on it and they never get cleaned. Every single time I go back home, I have to hold my breath and get through the hallway. This is my miserable experience living here. The indoor garage's door is always out of order. Even though the detector is on green light, the gate is never opened. I always was blocked outside the garage even I have paid extra for indoor garage Lots of flies and bugs go into my house if I open the balcony door, even though I'm already in 5th floor, I couldn't imagine how would that be if I'm in the lower floors. Gym room doesn't have well mats and weights. They are all broken and very limited. Anyway. This is my nightmare apartment and is the worst apartment I have ever lived. NOT recommend to everyone Please get away if you see this review read more

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one of worst apartment full of additional chargers， lot of non-sense charge. Ridiculous how they handle vehicle towed and room assign They don't take care of it. They assign me a room with preference and move me to another corner which is entirely the space I don't want. read more

trash apartment, repair service bad, tow the car any time they want without notifying

I don't recommend living here. The leasing office is very welcoming. I originally signed my lease with a move-in date of August 2022 and decided to renew simply because I thought it could be a place I could live in until finding a better place. I'm honestly happy I didn't renew my lease at the Griff for 2024-2025. The front desk staff wasn't very welcoming; it always felt like going downstairs and getting your package or asking for something was bothering them. When I originally renewed, I was offered a deal to have my packages delivered to my unit along with other amenities. I called the front desk on 01/23/2024 to see if the Griff would still be delivering my packages as offered, and was told that the deal was under a different leasing manager and they are no longer offering that service, even though they originally offered it as an incentive to renew my lease. I should have listened to the other OSU students who said that living here wasn't worth it. They raised the price of rent but don't offer 95% of the things they have advertised. It's not worth paying High Street prices to be so far from campus. They have signs that say to pick up after your dog, but one of the leasing managers from the front office doesn't pick up after her dog. Valet trash sometimes doesn't even come to get our trash on the days that they're supposed to. For a "luxury" apartment, there are a ton of flaws. We've had an issue when someone's dog pooped in front of our door in the hall and the Griff wanted to charge us a fee for improper dog waste disposal. When I called the front desk and Alexis answered the phone, I told her it wasn't my dog nor was it my roommate's dog, and she just brushed it off. There are cameras in the hallway on both ends that the Griff could have checked before trying to charge us $25. On April 28th, my previous roommate and I were locked in our apartment due to the lock not wanting to open from the inside or the outside. The first occurrence, the girl from the front desk was able to come down from her unit and I was able to yank it open after she tried from the outside. We thought our problem was solved until 3 hours later when my roommate went to take her dog for a walk and we couldn't get the door open. The same girl tried and she was unsuccessful. About 15-20 minutes later, the on-site maintenance came, and my roommate had to unscrew the door from the inside so he could unlock it from the outside. The Griff does quarterly inspections on the property, but I've personally never seen them check our locks in the 2 years I've been here. The side door on the main side of the building has been broken for a month due to issues with the lock system and has been left propped open by residents to be able to access the building. It's extremely dangerous leaving the door just propped open all day. There are supposed police that live here, but I've never seen them besides when they're investigating car break-ins. The walls are super thin, so you can literally hear everything above you and in the halls when sitting in your living room. There is always someone blasting music during late hours. We pay 50% of the building's light bill, so don't think your light bill will be cheap. They have horrible WiFi; there's literally always something wrong with it. This isn't luxury, just glamorized dorms. I'm happy that I was able to break my lease and I get to live somewhere much better for the same price I'm paying at the Griff. Once I made the decision to move, getting any communication via email is like physically pulling teeth, I literally have to call the griff just to get questions answered that could simply be answered via email. read more

This apartment is equivalent to that of section 8 housing. The key fob that lets residents into the side entrances of the building have been broken for the past two months forcing all residents to run all the way to front to get in the building. When the front desk is closed after hours and you want to get in the building, you have to wait for someone else who is coming out of the building to catch the door. The towing on this property is ridiculous especially for the amount of money we pay each month. This apartment experience has taught me what to NOT look for in an apartment once I move out and start apartment hunting again. Horrible experience do not recommend. Staff was nice though. read more

Overpriced, hallways smell due to the trash, they spring rent increases on tenants out of nowhere, and the new towing service is a nightmare

Living here has been the best! It's nice to live in an updated apartment and all have separate bathrooms! All my neighbors are very friendly too! read more

The location is great and the area they show you on tour may look great, but this place is a mess. Recently moved my daughter out after 2 years. Elevators broke when we moved her in and broke again on move out. Management is awful to work with and usually just brushed off my concerns. Doors to the building had been left unlocked for 2 weeks before my daughter moved out because they were waiting on a vendor to fix. When I expressed my concern about anybody having access to the building the reply was well we do have police officers who live in the building. Not once in 2 years did my daughter encounter a police officer. The entirely building is dirty with dog/cat hair everywhere as well as stains everywhere on the carpeting. Stairwells are disgusting. The courtyard, which could be beautiful reeks of animal pee/poop. My daughter also experienced an issue with ants and they did nothing about it. While the price may seem right, do yourself a favor and avoid this place. There are many new buildings going up in the area. Don't be swayed by positive reviews on their website...they literally "reward" residents with gift cards if they post a positive review. read more

The Griff is EXTREMELY overrated and I wish I looked at the reviews before living here. It should cost 500$ rather than 900$ and then I would MAYBE consider it. The worst quality appartment and the least helpful staff you will ever meet/stay at. Please reach out to me if you plan on living here and I will give you more information. read more

Those trapped in T-H-E Griff with a current lease might consider filing a complaint with the Franklin County court . Once the paperwork is filed you pay your rent to the court which will trigger a mediation process. Worked for me and it was free. Takes a little legwork. read more

Cat-fished- Do not live here!!! ***Deserves 0 Stars. Kids run the facility, with no clear professional adult at the helm. Front desk will "yes" you to death with their "fake smiles," ignoring the complaints and problems of the building & paying customers. The maintenance crew is severely under-staffed, & cannot sustain the upkeep of this magnitude. The property is filthy- clearly never cleaned. The lobby & model apartment are obviously kept neat to lure tenants. The building is over-run with dog hair, dog poop, & dog food in every crevice/area, so if you're a dog owner, this is the place for you. However, if you enjoy a clean-air environment, I suggest you look elsewhere. The place literally stinks- like dog poop/food/pee. The elevators are always broken, & the middle one currently makes a horrible screeching sound while operating. The gym is dirty- I cleaned up from where I worked out, & the towels came up black. So NOT hygienic! Especially during these Covid times- they have made zero attempt to make for a cleaner living environment. Nothing is ever wiped down- handles, buttons, counters, surfaces. And I cannot stress enough how dirty the apartments are upon move in. AC vents clogged, they paint over filth, hair, shit, dirty floors, showers, food left behind. You might as well hire your own cleaning crew to come in, becuz they do not care how the apartment is left or how horrible it is when you move in. But that IS what we're paying them for, isn't it?!?I'm embarrassed to live here & regret ever signing with this low-level property. Property and management needs to be bleached out! Counting down the days til I move somewhere nicer. xoxo read more

I have been living here for 11 months. The commute is easy due to convenience of its location. My old unit was on the top floor, so I didn't have noise problems as stated in other reviews. I've recently experienced some problems in my new unit but after a week the management came through and addressed my issues. Special thanks to Regional Manager Colleen Lewter for quick resolutions and Community Assistant Justin Ward for being so helpful and a good communicator! read more

I strongly advise anyone looking to live here to search elsewhere. I'd give this place zero stars if I could. I have been visiting friends here for the past two years and the quality of the building gets lower every time. Definitely not worth the $800+ per person. The noise from other apartments is astronomical. During one of my visits I could here someone hitting their ceiling/my friend's floor yelling profanity. The hallways are also terrible. They are always full of trash and stains that have not been cleaned. I thought that it was nice that they had a pool, but it was never clean when we attempted to use it. It was always full of hair and who knows what else. For it to be a luxury apartment, the quality of the supplied furniture and appliances was very subpar. The sofa was very worn and some burners on the stove did not work at times. They also don't do a good job keeping up the courtyard because it is full of dog poop. There were also several occasions where Chinese New Year decorations were ripped down from the doors of residents. This is from the perspective of a visitor, so I can only imagine what the people living here feel. read more

It's always giving fines on residents without reasons or previous notifying. I know nothing about the rules and regulations here (nobody told me before) and they are giving fines. Internet is pure rubbish. Unstable and slow, and you can lose connection even when you are watching a video. Trash collection service is bad attitude, and always give fines. Packages delivery management is poor, several packages were delayed or sent to wrong apartments due to the office's mistake. I paid for the parcel pending box to secure my packages, but they just don't put my packages in there. read more

Being a resident for two years now, I can safely say, DONT EVER RENT HERE!! This apartment is the worst I ve ever lived in, all the staff here only wants suck dry of the residents money! 900 dollars seems fine as advertised right? WRONG, it was never 900, they have been slightly increasing the rent every semester by adding things like ROOMATE MATCHING fee of $10/month, a mandatory TRASH COLLECTING FEE of $15/month, and they even recently added to their rent collecting website a $30/month SERVICE FEE, with another EXTRA charge of 300 bucks every month calling it an electric reimbursement fee!!! I call this BS. Complete false advertisement, I would rather they switch back to the previous management company using the Tailwind system. I will be moving out after my lease is done, I would NOT recommend anyone to live here, hope this helps for anyone seeing this. This place is a NIGHTMARE, the charges will haunt you every day and night. Im even doubting maybe the Griff is having some financial troubles recently.. Quality just went down the drain read more

If I would have known this, I would not have given The Griff a second look. Unfortunately, I have rate T-H-E Griff negatively. Upon moving in, it was clear that the unit had not been cleaned in between tenants. In a normal time, this would be major health violations but in the light of COVID-19, it was unexceptionable. The manager very rudely assured us that it did get cleaned however there was trash left in drawers, food left in cabinets, trash on the floors, and dishes in the dishwasher left from the past tenant; things that do not just get "overlooked". The floods were dirty, there was food and oils down the side of the fridge and oven, water damage and mold under two of the sinks, broken lights and tv. The unit, which was beautiful, was filthy EVERYWHERE. The main problem we ran into was trying to address these issues with management. Every encounter was very rude and unprofessional. When addressing major issues such as mold and leftover belongings (Direct Health Code violations), we were told, "you can't expect the units not to have some wear"..clearly more than wear and no apology was given for the condition of the unit. I will say, in the work orders that did get met, all maintenance workers and cleaners were beyond kind and apologetic even though they too were shocked at the condition of the unit. The management was unpleasant and unhelpful to work with. read more

Wow! What an accommodating place for guests. Came here to visit a guest and was blown away by the friendliness and hospitality. Great vibes. Good times. Live laugh love. read more

Don't do it. I've lived at this place for two years (decided to renew because they changed mangers and wanted to know if it would be different). But, no, it was the same horribly management as before. The walls are so thin you can hear everything! My neighbor, who was known to play loud music, would blast it for the entire floor to hear yet management did nothing. There are dogs that bark for hours on end (I've recorded it and sent it to the front desk) and they did nothing about it. The staff changes seasonally; since I've been there they've had 3/4 property managers, 3 leasing mangers, and 4 mangers. It's really a joke, and be careful parking as there have been tenants who hit other cars and keep going. You have to pay the building light bill (which added 50% to our light bill monthly). Yes the pool may be nice but it's always full of hair dirt and bugs. And there is ALWAYS mold, no matter how many times you bleach the entire apartment. Just avoid it as you could save so much money for a better place. read more

Don't let your initial visit fool you. The Griff may look nice on the outside, but for the most part it's a mess! The walls are paper thin. I can hear every single conversation from people living in other apartments when they are speaking at normal tones. The windows do not shut all the way and neither do the screens, so be prepared for little gnats and bugs to always been in your room and getting a draft from the windows. In addition, there is frequently smelly trash left in hallways and stairwells. Electric prices are fairly high even though when we moved in we were told that it most likely wouldn't be more than $100 a month- ours is almost always higher. The hallways also frequently smell like weed and cigarettes. Management does not seem to care about these issues. They are perfectly content to turn a blind eye to all the blatant violations to the tenant agreement. Very disappointed. read more