Debby is a most helpful and knowledgable eye glass technician! She is always available and goes out…read moreof her way to accommodate her clients.

Years ago I went to Dr. Parker for my glasses. I'd been using someone else since then, but went…read moreback to Dr Parker recently after a big change in my Rx. The receptionist, McKenzie, was rude on the phone from the outset. Snarky, disagreeable, decidedly, intentionally UNhelpful. My appointment turned out not to be with Dr Parker as I'd expected, but with Debra Kakaris, a licensed optician. The glasses were ordered on December 21st. I was told I could pick them up on December 28, which I did. Neither Debra nor Dr Parker made any attempt to fit them to me! They were just going to hand them to me and be done with it! WHAT? For $265. (lenses only) I should think there'd be better follow-up than that! I have never had glasses just handed to me. Dr Parker finally gave a cursory check and I paid the balance (by cc) and left. I've just received a BILL for the balance! I made the mistake of calling the office and got the world's most unpleasant receptionist, McKenzie, again who told me I could call the number on the bill to work it out. There was no answer at that number. Nor have they called me back. I called twice - the second time to say I had the cc receipt from the payment. An ugly transaction. I will never go there again and I'll tell everyone I know not to either.

Keep in mind this is a very busy office usually with only one MD. Hard to get people to travel out…read moreto the Hamptons and cost of living is very high. Bring something to listen to or just stay calm if you have to have your eyes dilated and the wait is long. They see emergencies--and if you had an emergency you would want them to see you. Excellent, highly skilled MD with best technology for treatment. I rate them highly.

My eye doctor of over 20 years remains excellent, everything else, including not being seen for…read moreabout 45 minutes after my scheduled appointment was awful. the waiting room was packed. When private equity takes over a business it's all about decreasing costs or increasing income by over booking appointments. Sadly, I will miss my doctor, but will NEVER again see any doctor working under a private equity umbrella.