The sales rep Mohammed, very friendly and very knowledgeable. Truly a pleasure to work with and he…read morewas excellent with my elderly mom.

Great location, prompt appointments. Very detailed eye exam, glasses ready within days!read more

Customer service is not a priority for this facility. If you loose or break your glasses be ready…read moreto wait a week or more. Also, call them since they don't care enough to call and let you know your order arrived. I rarely write a review but after hearing this same situation with customer service has happened to others I felt it was important. After all if you wear glasses and have sensitive eyes you need to know that you may suffer for extended periods of time.

I had an excellent experience all round. It is easy to schedule appointments, the practice is very…read morewell run from a hygienic point of view. Dr Case Was very professional and efficient. I got my new contact lens prescription as well as trial lenses in good time. I would definitely recommend this practice.

Can't say enough nice things about Dr. Adriana and Mark Roeloff. They were super helpful when I…read morehad symptoms of a detached retina. Caring, diligent, personable, responsive and thorough!!! Spent time after hours getting me connected with a Specialist -- and I am not even their patient. They are the best and restore my faith in people. The Best!!! Five Stars!!!

I have spent hundreds of dollars at the Roeloff's / East Hampton Optical shop. It is so off…read moreputting to walk up to the door and be bombarded by signs saying "do this, don't do that, do this first, call, don't knock do not pass go, do not collect $200! Then, the locked door etc. Once u finally get inside this sanctuary, a very testy and rude women meets u as if u are invading her space and time..... Again, I have purchased approximately 5 Pairs of glasses over the last 5 years. She acts like she has never seen me nor does she care to be kind. God forbid she acknowledge a repeat Customer. I'm done....rewarding this kind of establishment anymore is beyond my understanding ....I would rather find some place else....

what a great experience. I'm visiting and staying with my parents from out of state, and lost my…read moreglasses. went to them, they took my insurance, did a great exam, and I think the prescription is the best I've ever had!! will definitely come back!

Excellent, clean, efficient. Latest technology. Easy to schedule appointment. Got done what I…read moreneeded.

Dr. Pagano is the greatest optometrist anywhere. His eyeglasses work better; I can't explain why or…read morehow, but the results are always extraordinary. Highly recommended.

Refused to see me to assist getting a stuck contact out of my eye... something that would have…read moretaken them less than 5 minutes, ended up having to get out myself.

The worst customer service ! Treated so disrespectfully. The rudest, most obnoxious, passive…read moreaggressive person I've ever had to deal with. Should not be in this business that has to deal With customers . Spare yourself the humiliation and go somewhere else .

We are from out of town and had an urgent issue with my son's eyes! They were so kind and…read moreaccommodating. They were also professional and delivered excellent care. We are so grateful for them being there when we needed them!

Debby is a most helpful and knowledgable eye glass technician! She is always available and goes out…read moreof her way to accommodate her clients.

Years ago I went to Dr. Parker for my glasses. I'd been using someone else since then, but went…read moreback to Dr Parker recently after a big change in my Rx. The receptionist, McKenzie, was rude on the phone from the outset. Snarky, disagreeable, decidedly, intentionally UNhelpful. My appointment turned out not to be with Dr Parker as I'd expected, but with Debra Kakaris, a licensed optician. The glasses were ordered on December 21st. I was told I could pick them up on December 28, which I did. Neither Debra nor Dr Parker made any attempt to fit them to me! They were just going to hand them to me and be done with it! WHAT? For $265. (lenses only) I should think there'd be better follow-up than that! I have never had glasses just handed to me. Dr Parker finally gave a cursory check and I paid the balance (by cc) and left. I've just received a BILL for the balance! I made the mistake of calling the office and got the world's most unpleasant receptionist, McKenzie, again who told me I could call the number on the bill to work it out. There was no answer at that number. Nor have they called me back. I called twice - the second time to say I had the cc receipt from the payment. An ugly transaction. I will never go there again and I'll tell everyone I know not to either.

They have an amazing team at twin forks optometry! My daughter has been going for months for vision…read moretherapy and every dr she has seen has been great. She has made so much progress and I am so happy with their thorough program. We love them for all of our eye exams- the whole family has been going for years, including my kids who started being seen before a year old! Amazing practice and staff. You will not be sorry going there.

Our first visit to Twin Forks was for our six month old son. As a concerned first time mom all my…read morefears were quickly addressed. Dr Miki Lyn D'Angelo was amazing! She was amazing with my son and patient with me! I will be returning to see her again and again!