Management doesn't seem to give a damn about this store. The shelves are in total disarray, price tags on much of the merchandise are missing and, worst of all, the line for check out is interminable. On a quiet Wednesday I had to wait over 45 minutes to pay for my clothes. For some inexplicable reason they refuse to add more cashiers. read more

Its TjMaxx... I actually like this place because of the nice prices on clothing that you can score. I usually find it hard to find stuff that is actually in my size but when I find something I like its like finding gold in a stream of rocks. I wish this place had more of a selection and stock like its other stores around the way. read more

When I walked around the men's clothing department and got assorted paper-like cuts feeling the merchandise, I did an immediate about-face. I wonder if they sell discounted band-aides? read more

Prices are friendly but stores a mess. Cashier lines are way too long it's like a store recognized quality, long lines = cheap prices

I had a product ordered online, 14k ring. Wishing my first time wearing I noticed one of the cz stones fell off. It was a sentimental gift and I rly wanted to keep it so i was quite disappointed. I called the closest T.J. Maxx, someone asked me to call customer service. The lady was so helpful and told me that I could mail it in or go to the store which was closest with the order summary which I did and the lady a the register gave me abit of a hard time( which I guess we was following "protocol". I was not happy I traveled there and was having to explain to her many times that I was told different. I asked for a manager and spoke to Ray. He made the process so fast and convenient. I literally am so grateful for employees like him. Thank you!!! I'll be shopping here again soon. read more

This is the only TJ Maxx in my area so I usually pop in when im at the Rego Park Center. The store is always in complete disarray. It's like being at a Ross. I truly wish the GM would stop in here one day as a surprise visit and see what horrible merchandising is done. I noticed that TJ Maxx's in richer areas are much nicer and everything is displayed better. The two stars are for the jewelry department because those items are in a case so they don't wind up like the poor sweater i saw today hanging in the shampoo/beauty section. CLEAN YOUR STORE ITS GROSS. Also the line is ridiculous. I was like no thanks. I'll buy my stuff at Century 21 across the way. read more

I placed a huge online order and needed to return several items. I hd the receipt and everything but when I went to the Atlas Park TJMaxx the associate and manager were so annoyed that it was an online order and refused to return it. Then they went on to say it was because it wasn't in the plastic bags they came in which had the labels. I told them them items themself had tags on them and I can tell them which is which but they refused and turned me away with this huge bag. I called this TJMaxx and the manager on teh phone told me to come in no problem they'll match items by looking at the receipt. I came in and the associate at first was visibly aggravted but said he can of course still do it and went to work. That day I was so impressed by the kindness and professionalism by Debbie and Richard at this location. I was ready to never shop at TJMaxx again but they definitely changed my mind. They assured me that of course a return can still be completed and what the other store said was simply untrue. Yes its harder, but not impossible. Amazing customer service! read more

Wow, pretty surprised by the first review. I found this location to have great selection, very clean & organized store (towels organized by color at a T.J.'s??!!). Picked up a supersoft down comforter in queen/full for $60, and a decent, cheaper-than-Duane Reade small umbrella for $7. I grew up near their headquarters/flagship store, so I know this corporation pretty well. Been to T.J.'s in probably 4 states. Up until about a year ago, the stores looked totally different, but now they've obviously got some really great buyers and store designers working for them. I liked it better than the new Century 21 in the same complex. read more

Hit or miss kinda place. My wife and I have found so many nice things for our new home. Sometimes you go and there is litterally nothing nice, other times its hard to choose what to buy because there are so many nice things. We only purchase stuff for the home so as far as jewelry and clothes we have no clue if this TJ mAxx is good. read more

I always get good deals on clothes here. The selection is not huge but the brands are good and the prices are lower than in century 21. I like how the shoes are organized by sizes. Yes, the store can get a little cluttered but its gotten better. The checkout line is never too long in Marshall's. read more

First let me start by saying TJMAXX is my favorite store hands down. I have been a loyal shopper for almost 8 years, whenever I need a gift for someone or just shopping for myself in general this is my go to store. Not this location though. On occasion if I am in the area I would go take a look and see what they have I have found excellent deals on handbags marked down Micheal Kors bookbag for 89$, kate spade watch I got for 89$ . The store had some changes from the last time I visited the shoes are in the back which isn't bad you can find good deals on boots but there isn't a wide selection of wallets. I made a big purchase couple years ago and when I went home I realized the cashier charged me twice for an item. I immediately called the store and explained the situation went in the next day and the manager at the time a young woman who wore a head covering accused me of stealing ! Wtf! I was baffled look at the security camera if you believe this to be true she didn't but i got my refund and I went on my way. I am shocked that a supervisor who obviously has no experience with customer service can accuse someone who obviously made a big purchase of stealing. I've been shopping on and off there for so long and was completely turned off by this. I didn't go back for about a couple years I recently started shopping here again the employees are very nice and helpful the lines can get pretty long I prefer to go early to beat the rush. Parking is not so good in This area if you don't mind spending a couple bucks on parking in the lot and it's better to take the train . Other than that I would go again but I prefer to shop at the other locations 5 towns or Whitestone . read more

I am very disappointed with what I observed at this TJ Maxx today. In the past, I have been a complete advocate of this store. My opinion has wildly changed today. I observed the interaction between the client and cashier in front of me. The cashier asked the client "Do you have a credit card with us?" The client responded "no." The cashier questioned "why?" The client responded saying "I applied a month ago and I got declined." The cashier responded saying "after 30 days you can go ahead and apply again." She proceeded by taking the client's application. I work in banking and taking another application after 30 days is absolutely not recommended. There is so much more involved in the process, such as understanding why the client go declined, number of inquiries on your credit, etc. A large number of inquiries on your credit affects you as well. When I approached my cashier, I also got asked if I had a credit card and if I wanted to apply. I stated no. A woman, who appeared to be a manager, walked past my cashier and asked my cashier "are you taking a credit card app?" The cashier stated "no, I'm trying." The woman responded saying "try harder." I understand each business has a quota to fill. However, each business must approach is from the perspective of the client. Each business should be doing right by the client. How does a client trust a business after getting declined for a credit card several times, even though the associate pushed for it? How does a client want to come back to a company after hearing "try harder with credit card apps?" How does this benefit a business? What kind of training is provided to associates to allow them to understand the proper taking of an application? Do they even know the qualifications? I hope this review can serve as a means for clients who walk into this store can think twice prior to taking the advice of a cashier about running their credit. read more

The worst experience ever in this store even though there is always a mess here, specially in the makeup,beauty,lotion and liquid soaps,oils area. I come here cuz this is the closest to my house. Anyway today 5/7/18 around 8:15pm I was trying to buy two high chairs but I was waiting for the yes from my mom which I send the pic before I make the line to pay other stuff that I already had in my shopping car So after I got the yes to buy this chair I got out the line to go get them, two to be exact so I got some of the employees that actually is really rare when they "are available to help"me bring the chairs to the front he took like 10 to 15 min to come back with a wooden flat wheel to get this chairs to the cashiers, I got to the from ready to pay I was next cuz I saw the lady who was in front of me paying already and the cashier who saw me in the loooooooooong line before, said to me I can take you here! The manager who acted he didn't speak Spanish and was next to her , said to her.... No she have to make the line again so since I was already in the line for so long because there's was only 3 cashiers open and there's was more then 35 people in the line, I told the manager if you could call that piece of s...t "manager" forget it I don't want anything you know I was on the line before. He responded to me whatever ok. If this store continue like this I could tell you they're going out of business soon. Worst manager ever. I was going to spend more then $200 dollars because only the chairs was 59.99 each and I had two, plus other Mother's Day stuff. But since he is just employee he don't care about customer services, he is going to get pay regardless rights? But since I am a business owner I do care about my business, customer/ clients/ and selling too. read more

I've never been a big fan of TJ.Maxx as I have always shopped in Marshall's and figured it was probably the same thing. Marshall's is filled with great things from clothes to kitchen ware that keeps me coming back hoping to find something new, but they always leave a bad taste In my mouth with my every visit. Tonight was no different, while the manager at Marshall's was very rude and obnoxious to my brother and I and refused to help us with a situation, I decided to go visit T.J.Maxx across the street that was recently built in the new Rego center. I must say, the staff here is so much more polite and caring towards customer satisfaction. But my person of the hour was the Manager, Priscilla, who was just so darn amazing from start to finish. she has a sweet, kind, and had a professional tone when speaking to her customers and staff, you could tell everybody at the store respects her. I told her the issue I had at Marshall's and she was rather flabbergasted upon hearing how the manager of Marshall's refused to handle issued brought to it's customers . She immediately offered to help resolve this issue and even after I told her I attempted to call customer service, she went off and gave it another try for me. I was absolutely amazed at what lengths she was willing to do to help me. I will not only be returning to shop more often, but will be spreading the word to all my friends to visit this location and purchase from here on now. Priscilla, thank you so much for being so sweet and helpful tonight, I left the store with a smile on my face. read more

I have no idea how a store gets away with staffing so few cashiers! Can they not train other workers to assist checkout when the line builds to 60+ people? I've been waiting for 15 minutes and I moved ten feet, I have another fifty feet to go. How a store manager allows this to happen is beyond me, this place needs some assistance. If you have other options I'd consider them, this place is not a quick in/out. read more

the lines are always long and the workers and managers are rude. theres no reason i should be on a line for more than few minutes. i would not give any stars as they don't deserve it. ridiculous and a waste of peoples time! read more

It pains me to have to write this review because this TJ MAXX is located in my own backyard. I love shopping at TJ MAXX but this store is by far the worst one. The Store Manager or whoever is in charge should be FIRED for having the store look like a war zone! Truly disgusting of the brand and representation. Clothing, toys and housewares items thrown all over the store and floor. Empty Shopping carts all disarray and left in the middle of the aisles where customers have no way of getting through. The store manager in this location have no skills in directing their employees at how to quickly organize and make sure each of their department is well organized and presentable for their TJ MAXX customers to feel good in shopping in their store. When spending good Money one should not shop in a store that is a complete mess!! Two cashiers open is also totally unacceptable!!! Lines are a 30 minute wait every time!! Ugh insane. Management from HOME OFFICE please do something about this. So much potential here if you would just clean up your act and not have customers walk out and shop at a neater and more well organized store like Century 21 Department Store across the way. please make a visit and see the utter mess for yourself. Time to get TJ Maxx to start restocking the shelves please!!! What the hell. read more

average store but arrogant cashier...better look for other store if you want to purchase something.