David arrived on time and was very polite throughout the process. However, I was surprised that he…read morecame alone without a team, especially given the scope of the work--a full move-out cleaning for a 5-bedroom home. The job ultimately took the entire day, from 9:30 AM to 8:30 PM. Toward the end, David mentioned that his vacuum was already packed away and declined to retrieve it, which left certain areas less thorough than expected. While the overall result was acceptable, the work would likely have been completed more efficiently and with greater attention to detail if additional help had been provided. The pricing was reasonable and on the lower end compared to competitors. That said, I would have preferred paying a bit more for a team-based approach that could have completed the job in fewer hours with a higher level of efficiency. Additionally, I noticed that David posted a review on Yelp stating I was satisfied, which I found misleading. When I discussed this with David he said you signed an agreement to allow me to take photos and give reviews when you signed your initial contract. I found this a little shady. Reviews should be written by the customers themselves, not the service provider. Overall, I would rate the service as average, around 3 to 4 stars.

We were going to replace our hallway carpet but decided to take a chance & get it professional…read morecleaned. We really didn't think the pet stains would come out. To my surprise the stains came out!!! So impressed with Milestone's work. He also did an amazing job at pressure washing our concrete walks and house. Feels so fresh and clean. The job was done quickly and thoroughly. Thanks for a job well done