Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

My husband and I walked in right at closing on a Friday evening--we thought they were open for…read moreanother hour. But they were still super friendly and helpful, and they allowed us to take a spin through the warehouse anyway. They have beautiful slabs to choose from. We will definitely go back!

Have to say that dealing with Leo was amazing!!! From the detailed knowledge and experience that…read morethey bring to the table, to the incredible customer service, I whole heartedly recommend them for any countertops that you may want. They helped us throughout the process and couldn't have had a better experience...our kitchen is now complete with the countertops of our dreams. If you are considering new countertops or a refresh, definitely talk to Leo and you will be quite pleased. An incredible product and even better customer experience!!! JH

Barbara is an impressive, cordial, and knowledgeable representative. Spent time reviewing our…read moreoptions and was sincere and professional. Thank you Barbara. It was so nice to meet you. Jim and Marie.

The best store for Renovation and Flooring in Chester county!…read more One stop shopping for kitchen, bathrooms, window treatments, carpet, hardware and tile. GMP

Staff is friendly and knowledgeable, and compared to box stores and suppliers, prices are very…read morereasonable. Quality is better than average box store or Ikea. If you know or care about the difference between an MDF cabinet box with laminate doors and a plywood one with solid maple doors, you will appreciate this place. They have everything you need to finish a home on the interior and exterior. Doors, windows, siding, flooring, cabinets, tubs, on and on. There are some deals, some not. Know your prices headed in. Inventory varies and if their website has it, it may be for order, or only available when they randomly get stock. They are conscientious about what they have or don't if you call ahead, but were a little impatient with a longer list. Their website says "We pride ourselves on providing excellent sales and delivery services to the Cecil County, Harford County, northern Baltimore County, New Castle County, Delaware and Chester County, Pennsylvania areas," but they do not go as far as the PA counties mentioned, at least not for homeowner orders. So be local or be prepare to haul stuff home. Made a trip today but they didn't have what I needed in a price competitive with another liquidator, though they definitely had great deals compared to Depot, Lowe's and my supplier. Had I not known of my other source, I definitely would've still saved 40% on fiberglass entry doors, and about 15% on fiberglass patio doors. They also offer a much better selection than a home improvement box store.

This place is amazing! There are so many choices in supplies to choose from and the staff is very…read moreknowledgeable on everything. We met with Phil to discuss our kitchen remodel design and he went thru the plans in detail, showing us each and every cabinet, drawer and accessory that was incorporated into our design . He asked questions and answered questions quickly and professionally. We are very happy to be working with him on our remodel.

What a pleasure. Kitchen remodeling is difficult. How absolutely refreshing to work with Debbie…read more She is easy to talk to and listens to what you are trying to do. very open minded and made EVERY aspect of my shopping and purchase easy. if only the entire project had been so easy!

I was recommended to Dino's to purchase tile but had gone elsewhere instead. We couldn't find…read moreaccent for the border and niche so I decided to go to Dino's. Knowing that he wasn't getting a big order he still took the time to present samples and show us around the store. We found something we loved and placed the order. When I picked up the order I had forgotten that they only accept cash or checks. He allowed me to take the tile and told me to mail a check. In 2019. And I don't know him. I would highly recommend you use this business for any tile needs.

Orlandini was recommended to us by a contractor for our kitchen backsplash…read more The location truly is off the beaten path. We had to cross over this strange little rickety bridge looking thing which isn't even really paved. Thank goodness my husband was in the car with me because it looked very sketch and I definitely would have thought I was in the wrong spot and turned around if I was by myself. He told me to keep going...and I did...and we arrived at Orlandini. The hilarious thing is they actually have a sign saying something to the effect of yes, this is really it! I cracked up when I saw it. The parking lot is humongous. it looks like a warehouse from the outside. It isn't particularly branded. I am just giving you the most detailed account I can so you know what to expect when you approach it because I was not expecting it at all. It's not unsafe or anything, it just wasn't what I anticipated and it threw me off. There is a normal glass door that we walked through to enter. Upon entering we were surrounded by tile. There are a few different sections; a front, a middle and a back. Someone said hello to us and let us know someone would be with us in a moment. We started perusing on our own. We didn't notice any particular organization method to how the tile was arranged in the store. Without any guidance we really didn't know what we were getting into outside of just seeing what we liked. We had four separate choices in our hands before someone was able to help us. We asked some questions and got some answers. He looked at the tile in my hands and immediately told me that we had some of the more expensive tile picked out (of course). I was already pretty attached to my top choices by that point so we asked for prices. We gave him the measurements our contractor took and he told us to give him a minute and then he gave us price points for each tile. What I really appreciated was that we could take the tile with us so we could see it in our home with our lighting and our paint, etc. That was huge! They took our information to ensure that the tile would be returned. If we didn't return it, we would have been charged for it. They told us to have it back in approximately 3-4 days. We wanted to keep one of them longer so we returned the other three and he told us it wasn't a problem to keep the 4th a bit longer. He also gave us a collection of grout samples to choose from. I know nothing about tile so that was unexpected for me. lol When we walked around Home Depot with the winning sample we got lots of compliments on it! One couple asked if we got it at HD. We told them no and referred them to Orlandini and they put it in their phone to head over. They have a much more expansive selection to choose from at Orlandini. Home Depot and Lowe's all have pretty basic stuff to choose from and not much of a selection. If you are looking to go out of the box I would highly recommend Orlandini. When it was time to order our (original) contractor called and gave all of the specs to the employee and then handed the phone off to me. I gave my credit card info and we were good to go! He called the (original) contractor when the tile was in and he went to pick it up for us. We had the perfect amount. There was hardly any waste. We didn't like the "pencil" our (original) contractor ordered (without us seeing it) and they let us return it which we appreciated. We couldn't return the one slab of tile we had leftover because it was a special order. It was on the pricey side but that was my own fault for having expensive taste. I do think it would be a good idea to have the tile arranged by price level so when you are walking around by yourself you have an idea of what you're getting in to. I guess they wouldn't luck out with people like me, then. lol. It would also probably be pretty difficult to keep track of that system with people taking tile in and out on a regular basis. The tile came in pretty quickly, was great quality and looks amazing in our kitchen! We are super happy with the finished product. My husband said it looks even better than he anticipated. Their hours aren't the most convenient for people that are working. They stated their hours are different because of covid. Fortunately I am working from home and my boss let me leave a little early so I was able to get there before they closed. But you will need to plan to get there before 4:00 because that's when they close. Covid protocol: masks are required. Since they aren't a big box store they weren't crowded (at least whenever we were there they weren't) which makes it easy to social distance from other customers. There were only a couple of people in there when we were and they weren't close to us. No temperature checks and I don't recall seeing hand sanitizer but that doesn't mean it wasn't there somewhere and that I just didn't notice. I recommend Orlandini for all of your tile needs. Shop small!

I cannot say enough about the staff here at Orlandini's tile…read more We walked in with some pictures for one project and then let the kids pick tile for a second Project. When we had pictures and a clear vision for what we wanted, the staff was able to quickly show us some options and make picking that project quick and easy. For the kids project, they were able to interact with us as well as our kids and figure out what they liked. The staff took time to ask questions and interact with the kids so that they could understand what they wanted. When that was done, they actually gave us some less expensive options to look at since the kids picked some of the most expensive accent tile in the showroom. Please try this supplier. You won't be disappointed

Just had our backsplash installed by Carlos from Pro Flooring and couldn't be happier with the…read morequality and the work ethic he displayed! Job well done! Highly, highly recommended!

The guys at Pro Flooring did a fantastic job with the carpet and tile in our house. We will…read morecontinue to patron them for all of our flooring needs in the future. They were accommodating, working around schedule changes and power outtages to get the job done quickly and efficiently. Their workmanship was high quality and their guys were friendly.

Amazing knowledge, products and customer service is outstanding! I buy all my tile a d products…read morefrom them in Lewes, DE.

couldn't be happier w the service from them - ask for Saige - our customer service was above and…read morebeyond fantastic - VERY happy