Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

We had some repairs done to our deck prior to selling our home. David gave a fair estimate and came…read moreout to complete the work quickly. Would work with him again.

From the owner: All phases of constructionread more

Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

Review update: We had a small bathroom renovation. They…read morewere flexible and finished the work within a month! Overall, they did a great job! There were few minor issues (no one is perfect) but they communicated well and fixed them promptly! They were even kind enough to add in a shelf for a reasonable price for the minor inconveniences. I would recommend to hire them directly and not through a third party.

From the owner: Vertex remodeling llc is a company specialized in comprehensive residential remodeling services,…read morededicated to excellence, superior craftsmanship, and complete customer satisfaction. With a strong foundation in the construction industry, we provide tailored solutions that transform living and working spaces-enhancing functionality, aesthetics, and long-term value. Our team is made up of experienced professionals who bring precision, reliability, and close attention to detail to every project, from kitchen, bathroom and basement renovations to full-scale interior and exterior remodels. We use high-quality materials and modern construction techniques to ensure outstanding, lasting results.

The cabinet that was ordered for over the stove was too short making it difficult to reach the…read moremicrowave . The cabinet over the refrigerator is way too short leaving a large space. The workers cut materials in the house denting my brand new microwave.

Avoid this business at all cost. Ordered new kitchen cabinets. Told sales woman that everything…read moreMUST be soft close. Received the cabinets. Spice rack is NOT soft close. Interior shelves are NOT soft close. I spoke with the sales woman and after looking into it she discovered that those items do not come with that feature with that line of Merillat cabinets. Evidently, she doesn't understand what the word EVERYTHING means. I would have been more that willing to purchase a different line, even if it meant more money, but now we're stuck with subpar equipment. She offered to give me partial credit if I purchased a new countertop through them, but I refuse to do any more business with them. Why give them another chance to screw things up. I will not name the sales woman. She's a representative of Reico so it's a direct reflection upon their company by hiring her in the first place. UPDATE - I received a personal phone call from Jim Grace, VP of marketing for Reico Kitchen and Bath. I have to admit that I was stunned that someone in his position would take the time to contact me to let me know that everything was going to be corrected. More companies should take a lesson from him. When the problems are fixed, I will happily change the rating to 5 stars as it would be deserved. Thanks again Jim.

My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

We purchased two onyx countertops from Colonial Marble & Granite in February 2026 and the…read moreexperience has been disappointing. After selecting our remnant, we were rushed into choosing our templates prior to the installation the following day. When I noticed a spot marked with a green X, I was assured it was a small hole that would be filled with epoxy and we would never notice it. We moved forward based on that assurance. When the counters were installed, we found 10 to 15 visibly mismatched epoxy repairs and a noticeable scratch. The one repair I had specifically asked about was the worst of all. A technician came out the following week, acknowledged the repairs didn't match, and admitted our salesperson should have disclosed them -- but suggested most predated Colonial's purchase of the stone, meaning we were sold a heavily repaired remnant with zero disclosure. What followed has been four months of inexcusable customer service. I called 3 to 5 times per week and almost never heard back. When I finally reached Wendy in management on April 2, 2026, she was unaware of key details and said she'd follow up with the service department. It is now June 1, 2026, and I have not received a single callback since. I want to be fair: the counters themselves are beautiful, and every service technician who came to our home was professional and exceptional. This is purely a failure of customer service at the management level. We live 45 minutes away and have busy lives, but we are now left with no choice but to drive there in person just to find someone willing to speak with us. We were prepared to give Colonial more of our business. Instead, we have been ignored for months over an issue that -- at least in part -- was clearly their responsibility. The lack of basic decency in returning a customer's call is something I never expected from a professional company. I would urge anyone considering Colonial Marble & Granite to think carefully before trusting them with a significant purchase.

Christiana arrrived right on time & prepared with all necessary equipment. She dealt with my…read morespastic Yorkie by not stressing her out to a dangerous level. Breaks were taken, and her pricing is impossible to beat! Thank you from me & Winnie

Christina came right TJ my house and made my dogs right at ease with their grooming. Thank you.read more

Emile Henry in Wilmington Delaware is the United States headquarters for this French Company. If…read moreyou go to their website or Wikipedia you can learn the extensive history. I was introduced to their kitchen items by my daughter. I'm impressed with the quality and durability. I love the design and color selection. I recommend you search on Amazon, QVC or elsewhere. I'm reviewing the product. I love a company and product with a long history. Where you buy and how much you are willing to spend is up to you. I'm recommending.

Placed order on 11/20, was told it will take 4 weeks. When nothing happened I sent email and was…read moretold it is taking longer which was fine. I emailed again 8 weeks later and was told my items are in stock and they hoped to ship by 2/1, see below Hi XXX, Sorry for the delay in getting your order out. We have since the 2nd week of November been working with a skeleton crew since over half of our warehouse has been out due to Covid. We are a small unique company with unique products that have been overwhelmingly popular over the summer and holidays. It seems like everyone has been baking and wanting to update their kitchen since they are spending so much time there. We are trying to keep orders shipping with the few that we have working. This being said our shipping has taken longer than we have ever expected. Your order has been processed (we have the stock) just waiting to ship. Please note that we don't charge for your order until we ship. Your credit card has only been preauthorized. We hope to be back to normal shipping schedule the 1st of February. Thank you for your patience. Peggy Goins | Website, Customer Service (O) 302/326-4800 (F) 302/326-4810 | Direct Line-302/356-2171 pgoins@eh-usa.com 802 Centerpoint Blvd, New Castle, DE 19720 I got an email today telling me the order has been cancelled. I went to the website and found they have stock on at least one of the items in my order, expect now at a price that's 50% higher than when I placed the order. At least fulfill the portion that's in stock vs using this as a way to try to force me to pay more for the same item!!!

Took 3 months for a simple hall bath remodel. Tile surround redone 3 times for shoddy workmanship…read more Try #2 they used the demo guy to do the tiling! Finally the designer insisted they use an experienced tile installer. Drywall repairs were awful. Main issues seem to be with MKB laborers who are here today and gone tomorrow. Excuses were given like "not in their skill set". The plumbing, electrical, & painting subcontractors all did good work and we would use them again but never, ever MKB. So many redo's at every turn. Look elsewhere for a quality home remodeler.

From the owner: Let Middletown Kitchen And Bath take care of your next construction project. Our Middletown, DE…read moreGeneral Contractors are the best in the business and will not disappoint. Give us a call to get started.