Service was unprofessional, cracked my phone was looking for something else , acted like they…read moredidn't want to help or make any sales

Both Max and Randy were excellent in the Baraboo AT&T store. Randy Burchett is a real superstar. He…read moregot me going with a new Galaxy phone after mine died the same day. He offered great advice and got me up and running in a short time despite being quite busy. He's an Android expert and we were lucky because he was challenged to unlock and wipe my old phone, so I was eligible to trade it in and save a bunch on my new phone.

Recently, I decided to try and build my first custom gaming PC. I'm comfortable with a lot of…read moretechnology but am far from the expert on the best choices for my price point. I was blown away by the service, precision, expediency, assistance, AND price of working with Baraboo RadioShack on this project; I walked in on a Saturday, talked with Austin about the specific games I was looking to be able to play on high quality settings, gave him my price range, and 3 weeks later already have a perfectly constructed, spot-on gaming PC that meets all of my needs. On top of that, I'd hit a couple of snags due to my inexperience, and reached out on Facebook for some troubleshooting tips; within an hour all questions were answered -- and this was past closing time!! It is so rare nowadays to receive such above and beyond service. I cannot recommend Baraboo RadioShack enough, and if anyone in the area is looking to build a custom PC, head on in and ask for their consultation. It's one of the best deals you could ask for. All of the gents there were absolutely terrific, but I want to give a special thanks to Austin and Garrett. Y'all rock!!

I was very impressed the the friendliness and professionalism of the staff. They are very…read moreknowledgeable and don't pressure you into buying something you don't need. I would go to them before going to a big box store. They're Great!

This is so long but worth reading if you are thinking about taking your device in for repair…read more In my 23 years of living, I have never before left a review on anything. Good or bad. But I downloaded yelp just for this. My pc was having problems on Sunday afternoon, I looked up where to get it fixed and this 'ifixfast' place showed up nearby. So I called and explained my issues and eventually came in to drop it off. I was very clear with the manager that I had opened my pc up, cleaned it thoroughly, unplugged most of the components and reinstalled them. Essentially telling him that I did what I could and was at a loss for how to proceed. The manager told they would begin diagnosing my pc the following day (Monday), toward the afternoon and would be in contact with me via phone call within the next 3-4 days for an update. I say "thank you very much sir" and leave. After a 56 hour work week as a commercial electrician I am looking forward to the weekend and enjoying my break. (It's Friday now) I still have not received a call from this business with any update. I just figured they forgot! Not a big deal, I'll just call them. Worker on the phone tells me it's not ready and he has no update for me. Confused, I respond with "have you guys done any work on it" worker responds with "I do not have that information." I say, "do you have some kind of time frame for when it would be done" worker says "no sir at this time I do not" I say "okay" and hang up. I then decided to come into the store to follow up on just what exactly was being done to my pc. I ask the worker if my pc is even being looked at and the worker said "yes it has" I ask what has been done so far and he said-and I quote "that is a good question" then looked in the back for 3 seconds and essentially told me exactly what I already knew, that the pc turns off right after an attempt to boot up. He tells me they have unplugged some components and plugged them back in. And that that is the extent of the work that's been done. I told the worker that I already knew that information and at this point I say "well considering you guys have had it for an entire week and can't give me any information can I just pick it up today and go try somewhere else?" Worker gets the manager on the phone and comes back to tell me I would still have to pay $75 out the $150 diagnosis fee. You're kidding right? I ask again if I could get some kind of an idea as to when my pc would be fixed I got zero information. I try to level with the guy by saying "so you are telling me you guys could have my pc for months? Sir I need some kind of time frame." And he still gives me nothing. After some back and forth with the worker (who honestly deserved no hard time because I could tell he's a good guy with a scum bag manager). I eventually just settle and pay $75 for them to do absolutely nothing to my property. That sucked and was enough for me to download yelp and warn everyone from doing the same as me.

I will never use this place again. I needed to replace 2 phone screens and a phone back (iphone15…read morepro maI went in on Saturdays and they replaced one screen. They said they only had one iPhone 15 screen in stock. I had to give a "deposit" for them to order another screen and the back to the phone. Then they told me they wouldn't get the stuff in till Tuesday. I ended up getting my screen fixed in the mall that next day. Even though the mall quoted me 100 dollars less then this location, I held out bc I left a deposit and had them order the back of the phone. When I went in on Tuesday after work the salesman was annoyed that I had already replaced my phone screen. I explained that I couldn't wait the 4 days bc I have young children and was able to fix that right away at the mall. He made me feel bad and said they put a crappy screen on and that I should try to return it lol. Then after I had previously paid the man $520 for one phone screen and the back of the phone he had to order which cover the cost of both per the attached receipt. He charged me $78 dollars for service. Never once was that mentioned before hand and he did the repairs then told me about the additional money. I felt swindled and he was rude. I will never return to this place. Like it was my fault that the I fix iPhones place could get a screen replacement for 4 days LOL shady shady shady