Worst customer service I have experienced. My Internet service was set up with the wrong address,…read morethe great perks and prices the salesperson guaranteed didn't exist and the price was double. When I cancelled and returned equipment and phone, he took over transferring the data to my new device which he had no idea how to do because he hates Google, instead of letting me do it, didn't wait to confirm completion and factory reset the old phone causing me to lose more than half of the data. When I called the store to let them know how terrible Kenny's customer service was the manager Kyle claimed no responsibility, offered Geek squad as a solution and when I responded to his "going forward" answer there is no forward Verizon because they customer service is non-existent in the store he hung up on me. Prob had to return to holding up the counter with the other 5 sales people. If I ever had to recommend Verizon to anyone this is the last store I'd tell them to go to. If you can't set up services correctly, know how the products you are selling operate, and are more interested in getting the restocking fee and the customer lot of the way maybe you should look for a new line of work. The $50-thats for putting the phone in a box and returning it to Google not reselling it. That free phone with a 3 year contract and bad service or a better cheaper service but you buy that phone or bring your own they can't transfer previous data over are the only options they could have but didn't offer to keep a customer, it doesn't make switching to a new provider difficult. Sorry you lost your commission but I have a phone set up with data that's either missing or messed up and Geek squad or repair shop out of my pocket is your solution, maybe you should have started with a lemonade stand upgrading with cookies and sweetener first. Be cheaper for the customers who get unqualified sales people who lack skills and respect.

I went in there for helping the entire time. they acted like they were annoyed that I was there. I…read morehad to transfer my service from one line to another all within Verizon, but I had to goggle the customer service number. There was one employee that actually seemed genuinely helpful, but the manager pulled them away to do another phone call so I kept talking to the manager and he gave me so much attitude when I didn't understand the lingo he was using.

Very friendly and knowledgeable staff. Great to work with! Highly recommend if you need a phone…read morerepair!!

I stopped by uBreakiFix (Fargo location) today to have a broken charger tip removed from my cell…read morephone charge port. The service I received was incredibly fast and professional, not to mention extremely friendly! I highly recommend them if you have any issues with any electronics. In the event that I ever need repairs in the future, on any electronics, this will be my new "go to" repair shop!

Best Customer service I've received from ANY cellphone company. Josh & Sarah are your go to people…read morefor cellphone needs. Thanks.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Fargo store today.

stopped in because top computer was not charging. The computer place dropped everything and help me…read moreon the spot. Excellent service!

Thank you so much! I had several issues and you solved them quickly. I appreciate the expertise,…read moreand also how professionally you handled teaching me what I was doing wrong without being condescending or impatient. Good customer service is hard to find these days, and good work should be duly noted. B Novak

Aaron recovered my cell phone info that I lost. He knows what he is doing!! If you think this is a…read morefake review call Jim 313-277-3865. I WILL return your call.

horrible place. charged me a bunch of money and phone still not working correctly. but wanted more…read moreto fix what they said they where going to do the first time. And they also damaged the back glass and so now I have that damag also.