I went to staples yesterday looking for a particular lamp. I explained to an employee that I was…read morelooking for a particular clip on desk lamp that I saw online which said it was in stock here. The employee said " no, nothing like that here". I asked were the lamps were stocked. Without saying another word he pointed in a direction. I found the lamps and the one in question. It is absolutely perfect and does the exact what I needed it to do. I suggest some customer relations training for the staff at this store.

So we stopped off at Staples in Sandusky, Oh today to pick up the new HP printer which we saw a…read moreweek ago (8/22/23), on sale (until Friday 9/16/23) for $69.99 ($30 off from original price of $99.99). I even took pictures of that sale tag last week when we were there. So today, I go right to the printer to purchase it and the sale tag is removed and not only sale no longer in effect BUT now the original price is $25 higher at $124!!! WHAT??? So I go up to the guy (same one who talked with us last week) and asked him about it. He said what does it say now? I said $124. He said Corporate pulled it. I said even when I have pictures of it on sale with the expiration date??? (which I showed to him.) He said yeah they can do that. I said they even raised it another $25! He said sorry coporate ordered that. So I said well they lost a sale. I was flabbergasted!!! Got in the car on the way home, searched online for the same printer at the sale price of $69.99 and found it through Walmart for the same deal with free shipping to our house! I was flabbergasted again and as soon as I got home I ordered it before the sale price was removed! I was just shocked that Staples would do such a thing and that they wouldn't honor the sale price even when I had proof on my phone with the expiration date. The sales person I talked with gets 5 because he's the one last week who was so knowledgeable and answered all my quotations and pretty much sold us on this printer and today he was just doing his job. Not his fault the company doesn't stand by their printed sales. Very disappointed in Staples "Corporate " decisions on sale items. Staples has lost a customer.

I never had an issue with returning items till today. All I had to do was show the barcode on my…read morephone and it was affixed on the package. The okder woman behind the counter with glasses today told me I had to buy boxes before they coukd be shipped and I had to print the codes for her. They need to wear name tags. New home, items that didnt work, and this is the closest to home, to return with everything, go to a different UPS that actually took care of me. Will not recommend.

This UPS store goes above and beyond in customer service EVERY time I go there. Super impressed…read morewith Pam and Hussein. Fast, efficien and extremely helpful, and knowledgeable. Good job guys!!!

Spectrum is probably the worst internet anyone can get. Outages every single day. I had it in 2…read moredifferent cities and it's the same thing. I have the most Mbps internet through Spectrum and still internet spikes daily

Wonderful place, everybody was so professional and knowledgeable. Thank you Melody...great job!read more