Very horrible manager, he started cussing at an elderly 75 year old lady and her 15 year old…read moregranddaughter and wouldn't listen to what they were asking.

If zero was an option that would be it,Gage was so rude in person and on the phone very…read moreunprofessional! I would most def go out of norwalk if I was anyone. The tone on the phone went from low to screaming in a heartbeat! The disrespect! I honestly hope you guys can change your tone or keep the negative at home

I want to start by saying, that EVERY TIME I have visited this T-Mobile store, I have had GREAT…read moreservice. Your associates are ALWAYS willing and able to help me with what I need. Always. Today I went to the Norwalk store because I had a virus on my phone, that was wreaking havoc, and I have no idea how to clean it up. A nice young man named Jordan Shepherd waited on me. He was friendly and he was attentive to what I needed. He knew what to do to help me...and he fixed my problem in less than 10 minutes! I was amazed and so very grateful to him. He just smiled and said, "you're welcome." Thank you again Jordan and thank you Norwalk, OH, T-Mobile! Keep up the great work. Jeanette Roth

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

Angel helped fix my phone display in a matter of minutes. I am so grateful, 10/10 I would recommend…read morethis store. They consistently have employees who are knowledgeable and trained and the best demeanor. Thank you again, Angel!

I didn't realize uBreakiFix by Asurion (in Stow) was a specialty repair store for cell phones, etc…read more However, when I couldn't get the lid of my vacuum cleaner canister back on, I brought the "canister" into the store. "Nick" was very kind and not only explained the purpose of the repairs they perform, he was kind enough to take the time to help me secure the lid back on the canister. I really appreciated Nick's time and assistance when he could have said, this wasn't the type of repairs they performed. Thanks Nick! I really appreciated your kindness and problem solving! Customer service is #1! Bob Heller, Stow, OH