I took my computer for some work at noon on Feb. 27, 2023. Just 3 hours later the problem had been…read morecorrected and the bill I was given was very reasonably priced for the work done. VERY happy with this outfit. We are lucky to have them in Sandusky.

I had some networking problems that seemed to be unfixable. I had two different IT groups from…read moreArizona and California, working on the problem Niether of them could get the isue completely fixed. One short visit from Firelands Computer Sevices and we have not had an issue since. Thanks so much fellas.

I went to staples yesterday looking for a particular lamp. I explained to an employee that I was…read morelooking for a particular clip on desk lamp that I saw online which said it was in stock here. The employee said " no, nothing like that here". I asked were the lamps were stocked. Without saying another word he pointed in a direction. I found the lamps and the one in question. It is absolutely perfect and does the exact what I needed it to do. I suggest some customer relations training for the staff at this store.

So we stopped off at Staples in Sandusky, Oh today to pick up the new HP printer which we saw a…read moreweek ago (8/22/23), on sale (until Friday 9/16/23) for $69.99 ($30 off from original price of $99.99). I even took pictures of that sale tag last week when we were there. So today, I go right to the printer to purchase it and the sale tag is removed and not only sale no longer in effect BUT now the original price is $25 higher at $124!!! WHAT??? So I go up to the guy (same one who talked with us last week) and asked him about it. He said what does it say now? I said $124. He said Corporate pulled it. I said even when I have pictures of it on sale with the expiration date??? (which I showed to him.) He said yeah they can do that. I said they even raised it another $25! He said sorry coporate ordered that. So I said well they lost a sale. I was flabbergasted!!! Got in the car on the way home, searched online for the same printer at the sale price of $69.99 and found it through Walmart for the same deal with free shipping to our house! I was flabbergasted again and as soon as I got home I ordered it before the sale price was removed! I was just shocked that Staples would do such a thing and that they wouldn't honor the sale price even when I had proof on my phone with the expiration date. The sales person I talked with gets 5 because he's the one last week who was so knowledgeable and answered all my quotations and pretty much sold us on this printer and today he was just doing his job. Not his fault the company doesn't stand by their printed sales. Very disappointed in Staples "Corporate " decisions on sale items. Staples has lost a customer.

Quick service and reliable . I was able to get what I needed notarized on time. Good and friendly…read morebuisness .

Great Service fast affordable reliable... I saved a ton of time and money with these guys verses…read morehaving my PC shipped to the manufacturer they took time to answer questions and explain what exactly what would be repaired and how my data would be handled.. def will come back again

Well one of the only PC repair shops in the area and chime does okay.I just hate the turn around…read moretime of 8 days on my machine.They charged 100 bucks to restore the machine to almost new condition and that was fine for me.If you need your machine fixed Chime is as good as it gets in smalltown Ohio.I just hate the 8 day turn around time