The ONLY place within 80 miles who would offer a price quote via Yelp. They stated they would have…read morethe phone fixed within two hours. They did not disappoint. They cleaned the iPhone power receptacle and swapped the battery with a "battery provided by Apple." I felt so bad paying so little that I bought a "glass cover." Def will come back. Thank you!!!

Avoid this location. Defective screens, no warranty support, and zero integrity. This is the second…read moretime a replacement screen from this store failed with a black dot within three days. The glass is flawless and the phone wasn't dropped; it is a defective part! Instead of honoring their warranty, the manager refused to fix it and told me to file another insurance claim or "take my work someplace else." To make it worse, I overheard the same manager telling another customer to buy insurance from him, wait a few days, and then bring in an already broken device to get it covered. This store uses sketchy parts, won't stand by their work, and actively encourages insurance fraud. Save your time and money and go elsewhere. Corporate has been notified.

This store used to have good customer service with employees who were as kind as they were…read moreknowledgeable and efficient at their services, but in recent months it's nosedived. I feel like whenever I come in, mostly for print jobs and the occasional mailer, they are always struggling because there's never enough employees to help me, employees that are there are on their phones (trying to be sneaky but it's just rude), and don't look happy to be there. I'd say management should fix this, but I couldn't tell you the last time I saw someone who could be in charge there. If you can go somewhere else, that'd be your best bet.

Used to be great to drop off Amazon returns here but last two times they charge for label or an…read moreenvelope. Our box it was delivered in was too small for a label. My daughter has had the same issue. She's found somewhere else to go and we'll go there too

Nat and Andrew were extremely helpful and knowledgeable. On top of that they were a joy to talk to…read moreand definitely made my evening. These two definitely earned my business!!! Thank You,

Broken equipment and over priced! Went to Gallatin TN location to get OEM remotes programmed,…read morestore personnel were great but their machine was broke; called Madison and Mt Juliet - Madison "we dont do that on Sundays" and Mt Juliet |We dont do that at all"; called Bowling Green, we can do it - but not for Nissan!. Ended up up Nissan dealer- $75 for 3 remotes versus $89 each that BatteriesPlus wanted - even though they advertise 50% less than a dealer!!

Disclaimer: I can't truly speak to the variety or quality of products in the store as I rarely shop…read morehere, but all of the services they offer are great! The have an extensive copy/print shop with excellent quality and service! They often run great deals on specific products, especially around major holidays. I've also used the passport photo service, TSA precheck enrollment, and online order return desks at this location. Everyone is always helpful, and I am typically in and out in 5 minutes!

We were coming to Nashville for an event and needed business cards printed. Since our home store in…read moreFlorida couldn't guarantee they'd be done, I found this location which was along our route. From the initial phone call to find out if they could get them done to when we picked them up, everyone was SO nice! The cards were done sooner than expected and was given that message by a friendly call. When we arrived, I was so impressed by how clean and tidy the store is! Our cards turned out wonderful and the staff working this evening greeted us with smiles. We will definitely choose this location again when we're in town!!

I went to Main Street Tech Repair to get my shattered screen replaced. They got me in the same day,…read morewhich I appreciated -- but just one day later, the new screen started acting up. It was still usable, but clearly defective. I reached out to them and was met with a rolling eyes emoji and was told to come in Tuesday because they were closed Monday. Not exactly professional. By Tuesday, the screen had completely failed. I couldn't see anything except for lines across the display. I texted ahead and told them I was coming. Once there, I asked for a refund because I no longer trusted the service and wanted to take it somewhere else. I declined to let them take the screen off again -- I had just paid them two days earlier, didn't drop the phone, and didn't expose it to water. Something clearly went wrong with their repair. The woman working there got visibly angry, and when I stepped back, she shoved the phone toward me and told me to leave multiple times. I said I wouldn't go until I got a refund. She left to the back while here husband was the one taking care of the business. After nearly an hour of back and forth, I was forced to sign a waiver refusing their warranty just to get half of my money back -- after only two days with a broken screen. This business is incredibly unprofessional, rude. I actually felt unsafe and intimidated during the experience. My apple watch even thought i had something going on because my heartrate was over 130 doing nothing.They claim to be Christian-owned, but they certainly didn't treat me -- or my property -- with any care or respect. I strongly advise against going here. Save yourself the stress and take your phone to Apple who values their customers and stands by their work.

They gave my friend a defective screen that messed up 2 days after the install then kept telling…read moreher to get out and how they "don't care about their reputation", very unprofessional.

6/29/2026 I had a small package with the pre-paid return label I needed to drop at UPS desk. I…read morechecked their hours....closing at 7pm. I popped in quickly around 6pm and I still had a grocery run next door down and needed to arrive at a meeting by 630pm...yes, I know, cutting it close. Both sales representatives were young men and they stood quickly to their feet as soon as I touched the door. I was delighted at their level of commitment to service--and manners as I am a lady of a certain age (but you didn't hear that from me!) I said it has a prepaid label and thanked them. The one fella commented that he liked the message on my t-shirt which is a social commentary that I knew would draw controversial attention. But....there you go! Polite, courteous, professional and prompt. Great service!!

I am usually happy this this store. I use it mostly for returns of Amazon products. I have used it…read morefor notary twice. I main complaint is about the management. If you want people to keep coming here you need to have adequate open and closed on your answering service. How much time does it take to tell people you are closed due to the weather. I was there today, big lite up OPEN sign. I called first and only got the leave a message voice mail. You weren't open.