First time here. Xbox series x or s was overheating too much so we brought it in got $20 off and…read morehopefully a was little body to get it fixed a bit quicker.. just put it in so not sure how it will go yet but do far so good!

I was in big trouble. I woke up to find my iPhone 10 dead when I woke up. It was fine before bed…read more Went through the general emergency reboot steps without success. Plugged it into a PC but it was unrecognizable. My phone is a requirement for my work and other functions due to two-factor authentication. I found uBeakiFix in Center Valley, PA on my map search and drove over an hour to get there. Jacob was knowledgeable, friendly, courteous and emphatic to my concerns. Jacob quickly confirmed it was my battery and lucky for me they had one. Jacob replaced the defective battery and calibrated it. I was back in business in one afternoon. What Jacob doesn't know is I have cancer and this was a challenge for me traveling there due to the pain I'm dealing with. If he couldn't help me that afternoon I would have been challenged trying to come back. He exceeded my expectations. I'm grateful for Jacobs quick actions and the services he provided by uBreakitiFixit. Thanks Jacob for making my service experience outstanding.

Always friendly and great customer service. Conveniently located and they offer a good variety of…read moreservices.

EXTREMELY RUDE STAFF do not go here take the time to drive somewhere else. i was waiting in line…read moreand the man working rudely asked me if i was in line (??????) and then was just being generally misogynistic with his questions and then took other customers while i was still giving him my info. generally horrible person i tried to be nice but he was being rude before i even interacted with him.

I would like to say that it was a good experience, but that would be flat out lying. So it was a…read morerainy day out and I needed to buy some phone cases. I wanted to go to a closer store, but they were closed do to some gas leak. So I went here to buy them. Now this might sound stupid, but I have an older version of a samsung. I have the s4, I know its old but I called earlier and asked if they had cases for the phone in which they replied yes. So I went there and asked them if I could see the cases they said they had. So they went to the back and brought out a zip lock bag and a otter box box. In the bag there was an old case in it that was all pink and had something called hentai. I almost threw up. The next case was in the box which had dust all over it. So I flipped it around and there was the case, but the case was broke in half! Not only was it in half, the price was doubled. Their excuse was "its really old man, yeah its snapped in half, but like you could just duct tape it together" I dont recommend going to this store. Just drive the extra mile to go to a real store. They wouldn't let me take pictures unless I bought it, but thats just a waist of money.

We worked with Sean, he was awesome. We are AT&T customers, we went to the Neshaminy Mall just to…read moreshop, not to upgrade our phones. Sean was in the hallway greeting people as they walked by and handing out fliers. As we walked by he looked us in the eyes and said "Hey, how you guys doin? Would you guys like to see some of our deals?" While handing us a flyer. We took the paper, and started looking at it and he then quickly asked who our phones were through. We said AT&T but kind've tried to brush him off, he then quickly told us some of the sales and said "why don't you just come in and let me take a look at your account to see if we can save you some money", after that it was history. He saw we were able to save some money on our bill, and then informed us we were able to upgrade our phones, he then told us there was a sale going on that only made sense to jump on. We ended up getting 3 new phones, cases and some other stuff. Everybody there worked together. Matt the manager and Rob were helping out to get us out quickly, not only are they good at their jobs, their hilarious! If these guys treat all their customers this way, Best Buy should be proud. They made our experience one to remember and we will be returning customers. On a side note, these guys should have their own reality show!!!