Elizabeth was so professional and helpful with my friends who needed two new phones and numbers. I…read morehighly recommend this assistance gets definitely an attaboy.

This is by far the best phone store in town. Great customer service and amazing deals. The workers…read moreare really experts on all the phones and plans, any problem with your phone i would recomend coming in to cricket and seeing what they can do.

The person helping us was like having your mom or dad trying to sell you a phone or service that…read morethey have no idea how to use or work. And the person that I got a new phone from had put the wrong screen protector on my phone and was telling my husband that it was fine and it really wasn't! When I tried the camera on my iPhone the quality of the picture was terrible because of the screen protector. IT WAS THE WRONG ONE!! COME ON MAN!!! Ugh!!! Yeah, I don't recommend. I went to a different AT&T store and they fixed it for me and put the correct one on no problem.

Please work on employees customer service. Employee was rude and entitled. She not only talked down…read moreto me but additionally dismissed all of my questions with one word answers. Would not recommend going into the store and you should rather call their online number. If you choose to go in just be aware you'll be wasting your time.

I stopped by today to get help with an app that was installed on my 3 month old Galaxy phone. In…read moreless than 5 minutes, my phone was back to normal. The staff there are very knowledgeable and helpful. I will continue to give them my business. I'm very happy with their service.

Came in to get my rear phone panel glass replaced and nothing else some time ago, and when I got my…read morephone back there was no Apple logo on the back as well as the more pressing issue of neither of my cameras working anymore. My front facing camera had a non working auto focus, and Face ID was inoperable as a result, and my rear camera lost its ultra wide lense and also no longer could auto focus or function at all, often just being a black screen with the message "non genuine part". So whatever parts they're using are non Apple and your system will realize that, which will also void any assistance from Apple. When I called them to tell them that, they tried to tell me they didn't do anything to the camera that "doesn't make sense", to which I was like.... Okay, I gave you a phone with a working camera, paid almost 300$, and then got a phone back with no working camera which I need for my job. It took a lot of back and forth to even get them to fix it again and to explain I did not wanna be charged 2x for a repair that broke my phone further. They then fixed it again, only for the part to fail again a couple weeks later and work wildly inconsistently. And now my camera is entirely inoperable and I just have to go get the entire phone replaced because it's now affecting other parts of my phones optimization. For the amount of money I paid, or honestly any money at all, that should not be happening in any shape or form and is incredibly frustrating. Looking back I probably should've listened to the other 1-2 star reviews. Save your money, and go either directly to your phone or mobile service provider and have them do it.

Joel, the young man that helped me was extremely helpful and a delight to work with. Like any good…read moresales person Joel was trying to upsell me on a new product that Zagg just put out. I was joking around with him telling him it was "there was no chance of that". Joel also asked me if I wanted my phone Cleaned and told me there was a $10 charge which I was fine with. I was joking around with him telling him that "it be better be the "Cinderella Clean" meaning that he better scrub the heck out of my phone. His manager chimed in scolding and humiliating me in front of other customers. He proceeded to say I was being disrespectful. Of course, I was completely taken back by his comment. He was unprofessional and his remarks were inappropriate. unfortunately, if I need to get another replacement for Zagg I will look elsewhere in the future

Excellent customer service with a clear team-based approached. I really appreciated seeing how…read moreShaun stepped up when he noticed the person helping me was busy.

I arrived at the store. They were kind upon entry. I waited for my service rep to help me. He was…read moretotally unknowledgeable and unable to give me a quote. Totally unfamiliar with his product. I have been with Verizon for over over 14 years. And I have no idea why I keep, sticking with them. Great service as far as reception absolutely horrible service as far as in-store . 5 thumbs down. I also spent over an hour online trying to figure out an upgrade. This company is a joke.

Can't recommend Konnor B. With Best Buy Washington,Utah enough. He worked with us extensively to…read moreget the best price possible on 8 different appliances. He worked with price matching and all. Dealt with us changing our minds and kept a great attitude through it all. Saved us over $2000 total and helped us out with a pick up date in the future so we could plan a date to get it all.

We purchased a sound bar from Best Buy and made an appointment to have it connected to our TV. That…read moreappointment turned into 4 appointments, 3 no-shows and one tech who couldn't figure out how to connect the bar to our remote. Plus now instead of a 4 hour window BB has a 12 hour one! So it tied us up every day of our appointment that never got done. The calls we made to a "live Agent" went NO WHERE!!! What an outfit BB has turned into. We've always used them and paid yearly for GOOD service, which we use to get. The bottom line is we canceled everything, got someone else who hooked up that sound bar in 20 minutes!!!!! NEVER AGAIN!!! Judy Vachris

I worked with Brennan to convert our phones from a personal account to a business account. This was…read morenot an easy or fast task. He was very knowledgeable, helpful and patient dealing with technology challenged customers (me). We switched phone numbers on phones and added a new line (2 lines on another phone). It was a lot of work, and best of all we got better coverage for less money per month. Brennan is awesome!

We were having a problem with our phone that we didn't know how to fix. Explained it to Darius, he…read morelooked it up and changed the setting and now we're good to go. Very nice young man.