Last time I was here, I liked the service provided to us. I said that when it was time to buy a new…read morephone, I would come back. So I did. Unfortunately, they didn't have the model my wife and I wanted. I can't recall the name of the guy who greeted us but he was polite and informed us of some stores that would most likely have it. If they didn't, a new shipment would arrive during the week. We ended up finding the phones at one of the stores he suggested. Again, great customer service. I feel bad for not being able to give them the sale but I value the service and recommend this store. Also, the times I've been here, there is hardly anybody, compared to other stores. It is a big store with designated parking spaces in front.

From the owner: Visit the T-Mobile store in Guaynabo and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at #9 Arbolote Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've been needing to upgrade my iPhone for a while now. It's been two years since I haven't been…read moreable to record anything with sound. I've needed airpods to be able to use the phone, otherwise I couldn't hear the sound. My husband got his new phone last week, but they didn't have the color I wanted so I waited. Unfortunately, no other store seemed to have it. This store told me they did, but when we arrived they said they didn't. I wasn't going to wait anymore and went with another color, which I ended up loving especially with the case I bought for it. The representative who attended me was very nice. She even helped me transfer my data from the old phone to the new one. I took a while, but was easy.

From the owner: Visit T-Mobile San Juan cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.