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    T-Mobile

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 week ago

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    2.3
    (6 reviews)
    3.2 mi

    While I appreciate the friendly sales associate, I am disappointed with my over-all experience…read more I've called a couple times to get voicemail. Left a message and never heard back. This is poor business practice. I work in customer service for one of my jobs, and I would never neglect returning a call. They don't fully explain the line items on your receipt. They lump it all in together to make it confusing. What is "PP membership"? I'm sure it is something I don't want. I believe "redux" membership is the machine that they have for water damaged phones, but do I really need that for an extra 30 bucks, when they sold me a waterproof Pelican case?? Also, about that case- they don't tell you that your charger doesn't fit into the phone with the case on. Good thing they sold me on the wireless charging pad...... It is confusing why Verizon will not let you pay for the entire phone upfront. I really am not interested in having "device payments", but they would only let me pay for 90% of the phone I bought, so I still have a balance. Not cool. What company discourages you from paying for something all at once??? Try to go somewhere else or order your products with Verizon online. TCC didn't impress me, and I still don't know what PP Membership is.

    DO NOT shop this store. This store IS NOT a VERIZON store. DO NOT trust STEVE or GARRETT. Went in…read morefor a new phone. Bought a new phone. Was told I could save money because my plan was old. STEVE switched my plan. Now my bill is $120 MORE. Store manager does not care. Said deals are between the sales person and customer. Zero integrity. I repeat, DO NOT shop at this INDEPENDENT STORE!! Verizon will not help because the transaction was NOT done at a VERIZON location. THIS IS NOT A VERIZON STORE.

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    Verizon Authorized Retailer, TCC
    Verizon Authorized Retailer, TCC
    Verizon Authorized Retailer, TCC

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    T-Mobile - mobilephones - Updated August 2026

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