The service I received here was second to none. I am not sure about these other reviews but I had a…read morebroken phone screen and visited this spot. I was in town visiting friends and asked for the nearest mall to get my phone repaired. I stopped by and they were more than happy to help me and informed me that it would be a quick fix. I came back in an hour and my screen was like new again. No issues at all. They even sold me a new case at a good discount because they serviced my phone. If I had anymore issues they told me that they would be able to help me out. So great service and job fixing my phone!

and that's a gift.... MAJOR issues..took my iPad there over…read moreand over and over...(6times) ..was told to "take it to the repair shop or APPLE. I stated " you ARE the repair shop" ..I was told I didn't understand what she was .. after 4 times of the same words..I got angry and said "you are the Fing repair shop"....left..went to Apple they couldn't do anything as "the REPAIR SHOP" was responsible. Spoke to 2 other local "repair" shops..who told me : 1) they had had similar issues brought by people from the same "repair(non repair shop) 2)i was told I had to buy another IPAD. It was ruined. . hundreds of dollars later....supposedly fixed....came home to my typing going to mandarin, battery (which was replaced) running out like it did before it was replaced....now I get some "box " on my screen that shows up out of nowhere... and also when they "repaired" it I've lost a lot of my stuff. After a lot of pushback from the owner I believed We left on good terms....and thought ..hoped..I had a repaired IPAD. I have put off writing this as I keep hoping all this too would resolve" NOPE...been there too many times..dealing with it every day this week. No point in taking it back. They got paid. They dont care Just an fyi..the CPR are franchises .i have spoken to other locations and also took my IPAD to another local CPR...all agreed the situation was atrocious.

Cory was the sales associate who helped us on our 2 visits to the store. We were not quite sure…read morewhat we needed when we walked in the door the first time. we did not get a hard sell - just a patient approach as he helped us decide what we needed. Cory was patient, knowledgeable and skilled as he explained the variety options available. We were not prepared to purchase new phones on our first visit. Due to our busy lives, we did not return for 2 months. Cory remembered us, helped us set up our new phones. We were so pleased with him and his professional and competent attitude. Thanks, Cory!

Manger at the store sold 3 games in a row playing rainbow six siege, if he's that incompetent to…read moreplay a video game imagine him trying to manage a store. I wouldn't recommend going to this one it is ran by incompetent people who think they are in the right and blame you for their actions. Would not recommend if I could give it no stars I would.

they had me wait over an hr to say call customer service. just not helpful nor friendly.read more

I was helped by Chelsea at this store, and she seems to have the "bait and switch" move down to a…read morescience. I was lured in by the $35 per month 5G internet, so I switched my internet and my phone. Once I signed the dotted line, that was the end of any customer service. Chelsea got her commission, and that was that. What she never mentioned is that Verizon does not have a tower in New Mexico, and there's no plan to build one. We're all using the tower in Phoenix. She also didn't bother to set up the my router to my address. It was set up to some other address in New Mexico. Not that it mattered, the speed never got any better. This is the absolute WORST internet and phone service I've ever had. I think even my first generation dial-up AOL was faster than the supposed "5G" internet Verizon gives me. I literally have to type in a website address, then walk away and do something else for 5-10 minutes -wash dishes, walk the dog, whatever - and if I'm lucky, the site will finally have downloaded by the time I finish. Forget navigating around! It took me over 2 hours to pay 5 bills online. I was damn near in tears from frustration. I have to call the customer service line to "troubleshoot" my internet issues every single time I want to use the internet, which is daily. It gets better for about 5 minutes, and then it's back to the same turtle-with-a-broken-leg-speed. I don't know what I'd do if I was still working remotely. It would be impossible. The phone service is even worse. Every single person I call says my sound goes in and out, and I drop every other call. I cannot even entertain the idea of a zoom call. Anything with video takes up too much bandwidth and it drops within seconds. RUN from this service!!! Seriously! It's not worth the money you save.

We had a bad charge port on an iPad Pro. They took us in as walk-ins and diagnosed it quickly and…read moreaccurately. What more could anyone ask for? They fixed it same day and it's working well now. Very pleasant experience and staff was very attentive. Could have been much different as it was a Friday visit. Great attitudes that lead to great service.

Friends phone locked. We had been to multiple places who said if they did a reset he would probably…read morelose everything or sent us elsewhere. The woman here was fantastic! Explained everything and fixed it! Wow! Great job!

Honest, great service, priced right. You can trust this…read moreplace, the owner and employees are amazing. They always find the perfect fit and fix everything quickly at an affordable price. Replaced screens. Replaced charging port. Purchased great quality used I phones.

Took my daughter phone in for a cracked screen and proceeded to was very well and had it down in…read moreless than an hour. And very friendly staff

We dropped by the store on Unser due to a locked android phone. Although Julianna could have told…read moreus it was not her job to help us with a software issue, she worked with us to solve the problem. We are very grateful for her help for two little old ladies! It's this type of service that creates brand loyalty.

Not complaining about a store but T-Mobile increasing rates and discontinuing a plan we have had…read morefor years. As a senior, we had a plan that was somewhat affordable for many years. Now they discontinued it and increased our rate $18/mo. This is barely affordable. We need our phones for communication but this is outrageous. Profit over customer service!