It took 20 minutes for assistance despite standing in front of three idle employees. Additionally,…read morethe music was so loud and intrusive that it was impossible to hear the person speaking in front of you. An associate from the cellphone department assisted us, and after 15 to 20 minutes of searching for a functioning computer, the young man checked the SKUs for inventory. Unfortunately, everything we were looking for was out of stock. He even checked other stores, but all locations within a two-hour radius did not have the item we originally wanted, so we settled for a less preferred option. I have mixed feelings about coming here; it's a love-hate relationship. Unfortunately, it's the only nearby place without having to drive an hour or more.

Just like every other reviewer prior, the lack in service is abysmal. I asked one person for…read moreassistance, to be pointed in a direction I'd already checked. Asked another person, only to be neglected, and he walked off. I saw many associates stand in huddled groups bantering along. Yet no one, and I mean no one had the time to help me look for one item right? I stood in one place staring each associate down until one person felt my irate and agitated gaze, I showd him the item I was looking for on my phone and it took but 5 seconds to find what I needed. It didn't have to come down to me being super annoyed by the whole situation and incompetent staff, their lack of training and lack of knowledge of where their products are at. Can't forget the lack of enthusiasm. Try harder guys, work better.

I stopped at store to get a new phone line and change my previous provider…read more Vanessa, was the employee who processed my new account. Service was terrible it actually took 3 hrs to complete my new account. To top it Off after reviewing my Bill, she took it upon herself to add insurance coverage @hot spot coverage without my consent. I requested that listed charges be taken off. She stated that there was a glitch on the system and it could not be done. She only provided a handwritten note with her signature stating it would be taken care off. I requested to speak with the manager. Raymond store manager apprised he would take care of it but it would take a few days, Totally unethical action by said employee Vanessa. I left location disappointed .Approximately 3 miles from location I received a phone call. The call was from a representative and requested I returned to the store to attempt to resolve this dispute. I returned to the store and Raymond store manager removed said charges,it actually took another hour of my time. I further learned that Vanessa, failed to inform me of discount of having my bill process via automated. It's a shame that no integrity exist. Simple out right Theft for the uneducated consumer

Went to his Verizon store on Black Friday to purchase the iPhone X. The was busy but not packed…read more We were greeted and added to their wait list. The store manager was very helpful making sure everyone was greeted a second time and thanking them for coming out. He was very helpful in answering any wiry we had and showing us products around the store. After a bit a young lady, light complexion and blondish/brown hair got us what we needed. She brought out some extra accessories for us to buy. I told her thank you but we found accessories at a lower cost. She would talk to us but not look at us. She kept looking outside and past us. I'm not sure if she was waiting for someone to walk in or maybe we were boring customers. At one point she was off on a discount, rather than using a calculator she started saying numbers out loud and then adding them. The numbers she called out didn't even add up to whatever number was her final total. My fiancé told her that was incorrect. At that point the young lady then said well whatever you come up with will be your discount. I laughed and fiancé just looked at her. We thanked her for her time pod for the phone and left. We've been to this store numerous times and have never had any issues until last Friday. We've also been helped by this person on more than one occasion and never had an issue. I'm sure it was an off day. Will post an update in the near future.

Delia was so great in explaining everything to me, after dealing with a complicated customer right…read morebefore me, she helped me and more. she's the best customer service I have ever had, I like her transparency and her honesty!

I would not recommend this repair shop…read more I took my phone in to have the charging port repaired. When I got it back, they had failed to put all of the screws and protective guards back inside my phone. Because of their negligence, my phone was damaged further, and now I'm stuck having to buy a completely new phone. I called to explain what happened and asked if they could make it right, whether by fixing their mistake or at least offering a partial refund. Instead, I was met with poor customer service and was told no. What made the experience even worse was that the employee seemed completely unwilling to help once she realized we were tourists. It felt like we were dismissed because we weren't local customers. A reputable repair shop should stand behind its work and take responsibility when they make a mistake. Unfortunately, that wasn't the case here. Save yourself the frustration and take your business somewhere else.

We have Spectrum Internet Services in our home and have been pretty happy with them. There are some…read moretimes where the service might lag a little, but overall, the speed is really great. I work remotely and it's never caused me to lose my connection while I'm session with clients or in a meeting. This is extremely important to me. We don't have cable and rely on our internet services for streaming as well. We have never had any issues here either. The only place where Spectrum fails is providing mobile phone service. We tried that and they didn't have a passing grade there. But they have really shined in the Internet Provider service. This is definitely their strong position in the market.

I would strongly suggest keeping an eye on these guys if they do any outside work around your…read moreproperty! I live in Rancho Viejo. They came out last Friday and left a mess and broken sprinkler heads. They Came in with a backhoe, didn't replace plugs of grass on top or even rake out the dirt to level the clumps! The last time they were out punched a hole in my sewer line and we had raw sewage back up in 2 showers! Took over 1/2 hour to talk to someone who said I may get a call back in a few days! Filed a police report with (CPL#2183), called Town Hall (Antonio) only to find out that Spectrum is supposed to notify them of any diggings which they apparently failed to do.

I"ve taken many devices (iPads, iPhones, Android) for repair and service here for many years now…read morebecause they always provide excellent quality in customer care and technical expertise. Screen replacements, buttons not working, black screen of death, anything, they are really good!

From the owner: We are a locally owned and operated smartphone repair shop specializing in the immediate…read moreprofessional repair of mobile phones, smartphones and tablets for many manufacturers. * Same Day Phone / Tablet Repair! * We specialize in iPhone Repair, iPad Repair, Smartphone Repair, Tablet Repair, as well as PC, Laptop, and Mac Repair. * iPhones Repaired in under 60 minutes! * We include warranty with all of our repairs! * Walkin service! * We have been in the Cell Phone Repair business for years and we are known to be one of the most professional in the industry. * We also carry a wide range of accessories and buy and sell phones! * Don't go elsewhere, we are the best phone repair store around, guaranteed!