This place is sorely lacking in everyway. Part of the problem. Could be the young manager…read more Totally unprofessional. I seriously question. His competence. He. has no ethics or integrity He sold me a total piece of crap phone. I brought it back &.exchanged it for a different phone . Same model Brought it.back 2 times He told.me you only get 2! returns. After the 3 rd return for not working correctly. Young manager told Me." Take it to Best buy ,&;get the. Geek squad to fix it

I was pleased to have Jayden Stock assist me with my Verizon account. Jayden not only answered all…read moreof my questions, he conducted a review of my account and found some things I no longer needed to pay for. It is evident to me that Jayden is extremely knowledgeable about products that Verizon offers and really cares about his customers. I look forward to working with Jayden again in the future!

Don and Diane were a pleasure to do business with. They arrived on time, explained what they were…read moregoing to do, and when they would return. After installation of my new antenna I discovered something wasn't working and called them. They returned with in a hour and determined the remote was bad. They called four days later and said they were on their way with a new one. They set me up and explained everything. They assured me I could call with any further questions.

There is absolutely nothing this guy can't fix! He's fixed my television, scooter, put a…read morewheelchair together- everything!

I was in Farmington, NM last year (May 2018) for an agility dog show. I realize that my cellphone…read moreis not charging. My phone is insured, but you have to send the phone in and then wait for it. I can't do that, particularly when I'm using the map apps to get everywhere and this is my first time in Farmington. The team here was so patient, even though I was distressed. They showed me possible models to buy, BUT they also suggested that I see if their neighbor could help with my phone. It turned out that my cellphone just needed to have the charging element replaced. So this team missed a sale, but really did their best for a customer who they never expected to see again. Who wouldn't want an honest, helpful team on your side? If you're in the Farmington area and you aren't T-Mobile, then you are missing a great opportunity.

Great staff of people. Always there to help and I am from Albuquerque.read more

The worst internet provider by far. Customer service is completely unreliable. Unfortunately…read morethey're the only internet provider where I live. The second more become available, I am absolutely getting rid of the joke of an internet provider.

Worst crap isp I ever encountered. Can't even call them on the phone as their system refuses calls…read morefor customer service unless it's the line registered with them.

The worst customer service I've ever encountered at a phone store I don't care if you go in person…read moreor call the 1-800 number nothing but the run around and very rude sales girl in store do not buy nothing here because if it doesn't work they could careless thanks again for taking my 34$ I will never ever spend another penny in any of your stores and I'll be sure to make sure anyone o know doesn't either

From the owner: Switch today & enjoy America's largest 5G network.read more

Internet was installed in our place in Bayfield and went down after a couple days. We kept calling…read moreto get it fixed, they "put us on a list" and kept charging us even though we didn't have service. After a month of this cycle we cancelled and they charged us for two months of service along with installation even though we only had days of service. I would AVOID this company at all costs. The people are nice to talk to but their service is awful!!

Poor customer service, can almost never reach anyone directly and service too unreliable for my…read moreuse. Two years ago they sent an email saying my annual plan was being discontinued and they were only offering month-to-month, but I could prepay. Now that I am cancelling, they say there policy is to offer no refund of my prepaid monthly fees. Twice tried to return my equipment during posted business hours, but their office was closed. Reached a customer service rep to cancel my account and was told the only way to cancel was by an emailed form that makes you agree to their terms. When I said this wasn't acceptable the rep hung up on me. They are one of the few options in my area, but I would never recommend them.