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    T-Mobile

    3.4 (5 reviews)
    Open 10:00 am - 8:00 pm

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    Verizon

    Verizon

    (27 reviews)

    I needed to pick up a hotspot for work. I was not having any luck getting through on Verizon…read morewebsite and became frustrated. I called this store, was told they had 2 hotspots in stock and I could come down to pick one up immediately. Not only that, but on the Verizon website the hotspot retailed at $149.99, in the store the price was $50. 6 mile drive, no headaches with trying to deal with Verizon online or over the phone and I saved $100. I was thrilled. The store was clean and the staff was friendly. The cost of everything was explained, nothing was hidden so when I received my paperwork and read through it I wasn't surprised by anything. I will reach out to these guys again if I need anything else for work. Great job!

    If I could give it zero stars, I would! My husband and I went in there and spent over an hour with…read moreLinden. The sole purpose of us going in was to save money on our cellular bill. We left the store after Linden said we were saving $50 per month. He sold us on the Netflix package because he said it would save us money and a faster Internet. What he didn't explain is that we had to pay $60 for the new Internet box. Turns out our monthly bill increased by $30 a month, which was more than what we would've paid if we had stayed with our original Netflix plan and our original Internet plan. Luckily we reviewed the receipts that came through our email. To make matters worse when we called to complain they said the manager would not be in until the following day and that his name was Trevon. But the real issue lies in the fact that at 9:45 PM that same night we received a long text message from Linden. Saying he heard we called the store to complain and he was trying to explain himself. While my husband was reading the email at almost 10 o'clock at night, he then began to call my husband. We did not take the call. When we called to speak with Trevon the next day, it sounded like Linden answered the phone, and there was some whispering before he handed the phone to someone else who clearly was not Trevon! Honey I know what a black man sounds like!!!! Bottom line is we found out that this is a cellular sales authorized retailer. These sales associates do not work directly for Verizon. Had to call their corporate offices. The phone number is 877-851-0649 after we called the real Verizon store in Thornton to complain about the Firestone store they explained that they get countless calls and complaints about the Firestone location!!!

    Xfinity Authorized Retailer

    Xfinity Authorized Retailer

    (3 reviews)

    I would like to share a service complain on Comcast Xfinity...where I am not even a customer of…read moretheirs but have made multiple attempts to get them to fix their install that comes into our backyard for over a year now. Around April/May of 2020, we had Xfinity knock on our door to ask permission about accessing an electric box in our yard for neighbors that we're getting their service installed. We asked why the cables had to come to our yard, but at that point in time it was the closest connection in our new development. However, they didn't ground the wires as promised. Instead, they dangled the cables over the top of our low-level fence lines - crossing three neighbors fence lines before reaching the actual customer. We made sure to call it out to them that the way they were planning on leaving it will not work for us. And they were quick to tell us that they will have a team come to ground the wires so they're not exposed and hanging for any children (or adults for that matter) to accidentally touch. That promise has still never been met - and that's the issue we have been continuously trying to correct. We've called over 15 times - even had a service technician come out around February of 2021 where he said this is not how it should have been installed. At that point in time we were in our wet/snow season, so the gentleman told us they'd be out in May 2021 to come ground it once we got to dry season. That never happened either. I have called 6 times since July 2021 (only achieving 4 ticket numbers) but they have scheduled a technician to come on a Saturday - where they never showed. They told me on another ticket I would receive a call - which I never did. Then another time another call promise - to the same result. Then a 4th time with the same result. The last time I spoke I heard the exact same wording and knew I was only going to get the exact same result. At this point we have now filed complaints with the BBB and the FCC.

    It seems that every bill l receive is higher,im now paying 300 bucks a month for crap i dont need…read moreand 130 buck for my cell phone which is ok. I need to get rid of cable ,home security and land line

    T-Mobile - mobilephones - Updated May 2026

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