Came in here with my Dad, because the current promo today let's me trade in my old S10+ and S20,…read moreeach for $800 value when traded on the Magenta phone plan. And Kevin was so patient and thorough while helping us through 3 phone trade ins. Their system was down, and we hung out here for more than expected but it's nice and peaceful in this store. And not crowded at all, so we were standing... had a table and chairs to relax while waiting.

If I could give zero stars I would. Nobody would help me. I walked in to ask a question about…read moreupgrading and the sales people were uninterested in talking to me. They literally walked away and refused to make eye contact.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

Pretty nice store. I don't really need to visit the physical store much but I needed to this time…read more I was greeted right away and asked what I need and then directed to someone right when who helped me get my phone transferred over to another phone They were nice and polite here and this is my go to physical t mobile store

They have team mobile Tuesdays they always have free stuff from 7 11 to cvs pictures to all types…read moreof food!

Store was actually helpful, but I gotta say Fios customer service is absolutely abysmal…read more Phone system constantly forces you into an automated option and hangs up on you if you don't select the exact right options. Chat tells you signing up for internet will only take 5 minutes but takes 1.5 hours and then doesn't follow through on promised discounts and overcharges by $25 a month. And then they say they can't help me because it's already been processed. So I go into the store just so I can actually have someone competent hopefully competent to speak with and luckily they had Damien who I think is the manager. Dude was very attentive and courteous to customers even though there were like 8 people he was trying to manage with a team of 3 at once. Only taking 1 star away because I had to come into the store to begin with because of Fios customer service's complete incompetence. I can't justify giving the company 5 stars for any reason.

I'll have a Verizon burger. Would you like Frieson your Verizon?…read more They helped me out with a phone issue when I was in Forest Hills in Queens, and were a lot friendlier than the Verizon stores I visited in both Manhattan and Long Island, so I appreciate that - but at the prices in here are pretty expensive and my plan is driving me insane.

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Excellent service and advice with very reasonable prices. Ethan is unfazed by issues presented to…read morehim by appreciative clients.

Went in to open a family plan. The traffic in here is pretty busy. The guy is patient and very…read morehelpful. I made a mistake but he was still cool and calm. He is also very informative and knowledgeable. Glad I chose this shop over the other ones. Totally recommend them.