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    Indianapolis, IN

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    T-Mobile

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    1 year ago

    Helpful 1
    Thanks 1
    Love this 2
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    People searched for Mobile Phones 277 times last month within 15 miles of this business.

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    Metro by T-Mobile

    Metro by T-Mobile

    3.0(2 reviews)
    1.6 mi

    i love coming here because of the customer service and the young ladies at the front are so sweet i…read morebought a phone for me and my son at a very affordable price i would come here again

    Im not a Karen at all Im a 16 year old girl worried about my family's safety. My mother went to…read more8067 Madison Ave Indianapolis, IN 46227 United States to get her new phone set up, there was something wrong with it and no one could really figure out what to do other than go back to the store and get it done, customer service told her she could get it done for free and so she went in and got it done, well after getting it done the lady in there told her it would be $25, my mom had explained to the lady working what customer service had said and this lady started cussing out my mother. When the other lady working asked what they we're going to do about the phone (that my mother bought at a different store, not at this store) she said they were going to keep it, my mom grabbed her phone and the lady proceeded to tell my mom that she couldn't do sh*t because they had her SIM card and she started waving it around in my mothers face and so my mom grabbed it. After my mother grabbed her SIM card the lady started calling someone and screaming about how my mom "hit her" and that they needed to "pull up" now. My mom is a 5'4 ft, 115 LBS, vegan, spiritual woman, she does not have a violent bone in her body. This lady then proceeded to tell my mom that they had all of her information and then listed that she had our home address, our phone number, and HER CHILDREN'S INFORMATION, and then told her she "had people". My mother began to exit the store and they began throwing things at her like pencils and really just everything they could get their hands on. As soon as my mom got into the car and dialed 911 they started getting out of the store and locked it up, so my mom drove away and they started following her. The police said there is nothing they can do because they didn't put their hands on my mother, but I truly think these women need to AT LEAST lose their jobs. Do not go to this location.

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    Metro by T-Mobile
    Metro by T-Mobile
    Metro by T-Mobile

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    AT&T Store

    AT&T Store

    3.8(4 reviews)
    0.6 mi

    I have had more problems with AT&T in my lifetime that I care to discuss. There are too many to…read moreeven start. It is more fun to talk about the shining lights in the darkness of AT&T land. There are two people that are affiliated with AT&T and can help when you stumble in the AT&T craziness. They are Lauren and Kaylee. Kaylee is the manager at this store. Lauren used to work at this store as well. I was so sad and worried when they said she moved to a store in Greenwood. Now I am happy because I have two locations that can be trusted. Anyway, let me get back to the point. I have recently discovered that in order to call Kaylee's store, I have to go through AT&T land. I used to be able to call the store directly. Now when I call, I have to make the right number choice to get to her store. If I make a mistake and press the wrong choice, I end up in North Carolina where a gentleman that seems to be kind and polite will be happy to transfer me to her store. All of this takes precious time. Of course, I mentioned this to Kaylee. It is amazing how she can solve all things AT&T! One time I was talking to someone in AT&T land because I had a new phone, but my friends had to use smoke signals to communicate with me because this new phone could do everything except make calls, receive calls, take voicemail messages receive texts, or even send texts. That was kind of what I wanted the phone to do. The guy on the phone couldn't understand this. As I was talking to him, I pulled into Kaylee's store and she translated AT&T lingo for me and solved the problem! So, when I couldn't reach her directly and told her about it, she said that was a problem, so she gave me her cell phone number. Now I can call or text when I need her help! How awesome is that?

    My experience with AT&T Business Internet was an absolute nightmare. A representative came into my…read morestore and sold me the service by promising a 30-day trial with the option to cancel if I wasn't satisfied. When I tried to cancel, I discovered that the agreement was not what had been explained to me. I was told I had to pay approximately $270 for the equipment, plus a balance for service I barely used. I spent nearly 15 days speaking with multiple representatives and struggling just to get the account closed. The entire process caused me an unbelievable amount of stress. This felt like a very sketchy way of doing business, and I have seen other customers reporting similar experiences with AT&T. I strongly recommend that customers carefully read every detail before signing anything and never rely solely on verbal promises from a sales representative.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Verizon

    Verizon

    2.3(30 reviews)
    5.8 mi
    $$

    Everything that was a concern for us was taking care and explained in a normal way…read more Mike did a fantastic job

    Verizon provides good cell phone service. However, if you ever try to leave, they proactively do…read moreeverything possible to screw you over. I recently left Verizon because, well, they're too expensive. I needed copies of my bills for the year for records, and they would not let me access it after I left (don't use paperless billing - they will cut you off and use pathetic excuses to prevent you from gaining access - like "paper costs too much to print your bill"). They used stupid excuses like "I'll get fired if I tell you" and other bullshit, even though I could see they had easy access to my billing history. NEVER use paperless billing with Verizon. They WILL screw you over. And on top of that, their phone support is practically useless and incompetent. They lie, confabulate ridiculous explanations, and even hang up on you when you ask for help. Actually, it's probably designed that way to keep people from leaving. They want to make service permanent, and punish anyone who dares to leave. I will NEVER EVER use Verizon again. They screwed me over, treated me like SHIT, and cost me a lot of money because of it. Don't EVER use this company. It is EVIL. I now HATE VERIZON. Never get entangled with this horrible company. I was a Verizon customer for something like 20 years. They are never going to have me as a customer ever again. I have already started to engage public service (broadcast media) and PR support to embarrass and punish publicly verizon for their actions. They deserve ruination of their business. Bankruptcy. Go TO HELL.

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    Verizon
    Verizon
    Verizon

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    T-Mobile - mobilephones - Updated September 2026

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