Simply honest and friendly service. Best prices on the island, very quick too. My new go to spotread more

If I could give 0 stars I would. Brought in to get my screen replaced and long story short whatever…read morethis man did completely ruined my iphone XR. I paid $168 for him to install a screen that the next day went black on half the screen for no reason. He replaced screen again, that night my phone went into death mode. Apple couldn't even fix it.

so ive purchased this plan because it comes with 20gb mobile hot spot i tried using my 20gb mobile…read morehot spot yesterday for the 1st time since i've bought this plan... i had "zero - 0 " balance .. long story short... i reached out to simple mobile .. got in touched with a nice customer service person by the name of "peter" ...he informed me that i did in fact purchased the upgraded plan $50 with auto re-up that comes with 20gb mobile hot spot but for some odd reason the system did not recognize the new account upgrade.. so he did a manual acct reset... that eventually deleted my 20gb acct upgrade purchase... called simple mobile to get this fixed on thurs. dec. 18 @ 5:31 pm i spoke with ronalyn. ... .id# 522949 ... conversation lenght 1:6:31 sec .... """ still did not get my 20gb of mobile hot spot that i paid for """" im awaiting a reasonable fix from """ simple mobile asap """" yours truly, roy solomon (( ps. ive been with simple mobile since 2010 )) . i will be bringing this to channel 11, ch2, ch7 & ch, 5

terrible service, unprofesional,inpatient,allen treated me like a turd in customer service left a…read morebad taste ,never again.

Stay Away...Raphael added 3 lines and other charges to my account, found a month later..AT&T…read morecorporate made good saw his changes and credited me $374....Greg was just rude,,,if he is a manger he must go....I suggest you jjust stay away if they are in the store.

Great service employee helped me pick the right phone and right plan and helped transfer everything…read morefrom old phone

fraudulent activity occurs here. buyer beware. someone i know was charged for items not received…read more (yelp required description to post:) service was terrible. selection was terrible. value was terrible for the money.

Zero stars. Everything about this place is awful--from the employees to the service, AWFUL. For…read morebackground, I was upgrading my phone because I got a deal on my verizon app. My brother had recently upgraded his phone first and it was a breeze, so easy. It was NOT however at this particular store, it was clearly at one that has competent employees who have the knowledge and customer service abilities to do their jobs efficiently and swiftly. What really did it for me was actually not the incompetence, though that was annoying, but the self righteousness of the employees. For people who don't know how to do their jobs they certainly have egos that tower mountains above the little they're capable of. The man-splaning was unbelievable, comical even. Will NEVER come to this store again. Would rather go anywhere else than deal with these clowns.

My son had some questions about his phone. Jimmy at this Verizon was so kind, patiently answered…read moreall his questions. Jimmy was fabulous, we would not get or update our phones anywhere else. This place has excellent customer service because today we were not buying anything--but answering my sons questions was just as important to Jimmy as if we were spending money!

I came here as I needed to fix the front of my phone before I could trade it in. I came in and got…read morea quote for front and back. I came back on a Saturday morning and thought I would have to leave my phone while I went to run errands. I was told 30 minutes.. waited just over 10 minutes. Got a discount and came back AGAIN after I went to the phone store to get phone case and camera protector. I found them to be helpful, chatty which made me come back and give them my money instead of the phone store. If you pay cash you can get a discount and also a discount on accessories. I'm all for supporting small businesses.

Stay away. I paid $200 for a screen replacement, and it cracked the same day after a very minor…read moredrop (about 2 feet, nothing hard). When I went back, especially since the screen was also glitching, they told me it wasn't covered under any guarantee. I ended up paying another $120 for a second replacement, and this time I didn't drop it at all. Within days, the screen started going black from the corner, even though the glass wasn't cracked. At this point, I'm out over $300 in less than two weeks, and they refuse to stand behind their work. Very disappointing experience.

Sahar was a consummate professional dealing with my internet woes. I was received well and helped…read morewith my problems in a timely patient manner. Thank you Sahar

Excellent and more importantly patient service on 2 occasions with Mark, Jayson and AJ. We came…read morefrom Commack and these guys really know their stuff. Highly recommended.

Horrible, just horrible, they chipped my phone while fixing it and it turned into a huge crack and…read morethey didn't follow up on the warranty! Never go there! There cheap and horrible!