WARNING!! Do not use this company to replace a cracked screen on anything. We took my daughter's…read moreiPad here to replace her cracked screen which worked perfectly fine. When we received it back the home button was not working and for some reason moves around which it wasn't doing this before we turned it in here to have it fixed. We would have been better off sending it to the actual Apple Store to have it replaced but thought we would give this place a try due to all of the reviews online until I found this. I decided to let others know because I would hate for others to be scammed just like we have.

I have been using them for years. Always have had good service. This time I had to bring back my…read moregranddaughters Air 2 as it stopped working a few days after having it repaired. They gladly took it back to repair under their 30 day warranty. Very happy with the service here.

Morrow location. GREAT Service! CJ assisted me. Returned a DVR. He was able to offer a promotion…read more My bill is lower. I was also able to get another line. Internet was also added to my IPAD and a new number. I returned 2 days later to add Peacock and was assisted by Bud. Another positive experience. Both were professional, thorough, and patient. We're fortunate to have this XFinity service in our local community. The employees were great in my experience! Customers and subscribers may need a little patience as this can be a very busy and popular location. The value for what I pay is definitely worth it!

Have you ever hated someone so much for being fake polite you wanna call them out and give em a…read moregood smack? Here is your place! Blatantly rude customer service, so rude you ACTUALLY contemplated leaving the phone plan completely. No help whatsoever. If I could give a negative review score, I would.

I received a text telling me that my bill is 90 dollars. Last month it was 70 dollars. What's going…read moreon? I'm not to going to allow y'all to just go up on the bill whenever y'all want to. Please explain yourselves. Very upset .

From the owner: Switch today & enjoy America's largest 5G network.read more

Great location, plenty of parking. The service was good throughout my whole time in the store. I…read morewent in for a new Samsung Flip 7 to purchase. They had some great deals, in store deal was even cheaper than online... WIN!! They didn't have any in stock but, they honor there in store deals for shipping. The young lady who helped me was amazing(don't want to mess up her name)she was from Belize. Really sweet young lady and very helpful! She found me a open box Flip 7FE for even cheaper and 256GB, I snatched that up quick, coming from a 5. The store was well organized, like most, could they have used a little more staff...maybe, but they handled the floor well. I was busy looking at all the phones and gadgets, I didn't get any pics lol.

My recent experience with Best Buy in Morrow, GA has been nothing short of a nightmare. On July 4,…read more2024, I purchased a TCL 85-inch TV from the Best Buy on Hammond Drive in Atlanta, GA. The next day, after paying to have it mounted by an independent contractor, I discovered the TV was missing essential components: no remote, no power cable, and no manual. Attempts to resolve this over the phone led nowhere, so I drove an hour back to the store. Thankfully, the store manager at Perimeter- Hammond Drive Atlanta GA location, John, eventually located the necessary accessories after going through multiple TV boxes. However, after further troubleshooting at home, the TV still wouldn't power on upon my return from a trip abroad. On June 18, 2024, I brought the TV to the Morrow, GA store for a return. This is where the real nightmare began. An associate named Michael Dennis initially assisted, but informed me the TV wouldn't turn on and claimed there was a crack in the screen. I had never removed the protective plastic, so I was unaware of any damage. When I requested to speak with a manager, I encountered Charmaine, who was not only unhelpful but also refused to provide her name despite repeated requests. Her customer service desk associate Faith also refused to give me her supervisor's name. Charmaine's demeanor was rude and condescending throughout the entire interaction. Charmaine insisted I return to the original store for any resolution, despite it being highly inconvenient for me. After speaking with corporate, Michael Dennis still refused to honor the return policy due to alleged damage. Frustrated, I made the trek back to the original store, where Sabrina finally provided the customer service I had originally expected. She promptly exchanged the TV for an 86-inch LG model without hesitation. Overall, the ordeal I endured at Best Buy Morrow was beyond disappointing. The lack of customer service from Charmaine and Michael Dennis was unacceptable, and their refusal to abide by company policy until Sabrina at another location intervened speaks volumes about their disregard for customer satisfaction. I will actively dissuade friends and family from shopping at any Best Buy store and am pursuing further action with senior leadership to address these ongoing issues. I am also sharing my experience online on every social media platform I am a member of to share my experience in hopes to prevent others from experiencing something like this. This experience has been a significant inconvenience, consuming unnecessary time, gas, and effort. Best Buy Morrow has lost a previously loyal customer due to their incompetence and poor service.

great service !! very attentive and accommodating!! def recommend . for anyone who need repairs or…read moreservice of this sort please stop by here !

This place has very BAD customer service! I have been there twice and its always the sales…read morerepresentative with BAD Attitude.

From the owner: Visit the T-Mobile store in Morrow and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6735 Jonesboro Rd Ste G can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We visited today and had an amazing experience. The employees were phenomenal. They were friendly,…read morehelpful, listened to what we wanted/needed, and made sure that our plan matched what we needed and was at a price we could afford. They took time with each of their customers, and we were impressed. The store was clean and had a decent selection of phones, ipads, and cases.

Xfinity Store by Comcast Branded Partner and is an Internet service provider in Morrow, Georgia. I…read morewas here to get service on my new phone. Jaylin was the person who helped to get the connection. He was very easy to work and helpful. I want to give a special shout out to him. Jaylin will go above and beyond to make sure you are being taken care of! Thank you for your patience and your smile. The store will well lite and bright. There is ample free parking in front of the store. They maintain great value. I would definetely recommend this store highly because it is wonderful to know Xfinity has employed these gentlemen.