Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Will does very high quality work and he gets it done quickly! I highly recommend Wire Wizards!read more

From the owner: Making technological fever dreams come true since 2018read more

I had an awful experience at this Greensburg location for 3 days straight. I came in with a…read moremalfunctioned BUSINESS phone. The phone was on but the screen was not working. The worker did not check to see if i had insurance on my device and just sent me off to geek squad. Seemed as they did not want to be bothered. Geek Squad could not help mentioned they can fix the screen but that may not be the issue to waste money on and sent me back to t mobile. I was NOT provided with any options- they told me i had to order a replacement phone and wait 2-5 days for it to arrive. I reminded them i run a business off this device and I can not go another day without a connection to my business. Their solution was to take my money again and they had me buy a apple watch and promised me i would be able to use the watch to call and text until it arrives. I was told i can not be given any phone or tablet in the meantime to hold me over i had to buy the watch so i did. The 2 people helping me seemed as if they did not want to be bothered or maybe just lacking knowledge?. I left the store and of course the apple watch did not work as i was told. I called customer service that evening on the phone with them for 2 hours asking if the phone sent can be overnighted or expatiated. The lady mentioned she worked it out and it will be delivered to the store the following day around or after 1 PM. I call the following day and the same worker I spoke with in person as the previous day responded to my call. Very unhelpful and short. Her advice was "UPS already came it is not here. maybe itll come tomorrow but i dont know" Once again, did not want to be bothered and did not offer any options or support to a customer who is in a tough situation. She then proceeded to hang up. The worker also made a comment " Live like 1992 they did not have phones" while i was voicing to them I need a solution before i leave here as this phone is all the ties to my BUSINESS. They were extremely unhelpful and unprofessional. I have never experience such terrible customer care. If i could give a negative review I would. Once my contract is over i will never use t mobile again.

Have been trying to have a problem solved with T Mobil for quite sometime. Customer service is…read moreabsolutely no help. If I could leave a negative 5 star review I would.

I'm being somewhat generous with 3 stars. Customer service is not a strong suit of this location…read more Short and abrupt. It felt like I was interrupting their day by trying to ask for assistance. UN inviting atmosphere. I would recommend traveling to another location if you need assistance. I was in the area but that will be the first/last time. If you visit, good luck to you! Beware, you've been warned....

Late September 2021 I tried to switch from MetroPCS by T mobile to T mobile. Diffrentr companies…read morebut same, like Sam's Club and Wal Mart... Metro PCS locked my phone, even though I bought it outright on Ebay, so the girl had to switch it back to Metro PCS by T mobile. I got charged for this even though I could not get service. I fought with them twice in person and they said it was non refundable... even though I tried to switch phone companies and could not get service T mobile service. I'm not making this up... I fought with my credit cvard too and lost....too... I dropped them like a bad habit too.... AVOID THIS PLACE LIKE A PLAGUE...;.

If you want your service to gradually get worse and your bill to go up by 150% over the course of…read morejust a couple years... if you want internet that will cut out for anywhere from a few hours to 5 days straight every month like clockwork... It's 2026 and If you want a provider that only has one way to cancel their service and it is to call their Retention Specialists and argue with them until they finally listen to your request... Then my goodness is this the service for you! Yeah this is quite literally one of the worst internet providers I've ever dealt with. When you start begging people to stay when they wanna cancel, not only does it look very desperate but it also looks slimy on your business. because why am I being offered a discount now that I wanna leave? Shouldn't I be getting special offers on my bill and discounts while I am a loyal paying customer especially for quite sometime? If I never wanted to cancel in the first place would I never see a discount in the future? Would my bill just continue to go up and up and up for the same exact service? Why is the only time this company wants to do something good for me is when I threaten to leave? Am I crazy or does this Literally sound like an emotionally abusive ex? The only characteristic I've extracted from this company if that they only care about siphoning as much money as they can from you before you inevitably cancel because they themselves know how bad it is, otherwise they wouldn't have to hire Retention specialists and make it such a headache to cancel it. And if any of yall kinetic customer service members on here are thinking about replying to this and asking me to "email them with my frustrations", thank you for proving my point and I implore you to seek a job with a company that isn't gonna make you conduct damage control on a review app. Have a neutral day.

I do not have nor do I want this service. Their salesperson parks in my driveway, walks around my…read morehouse and leaves he doesn't knock, my security cameras capture him. I have no soliciting signs everywhere. Last time he left a door tag with his business car right below one of my "No soliciting" signs on my door. I have tried reporting this and there's no where to do so. Please train your salespeople to respect private property! Beyond frustrating!

We've had voiply for 5+ years. Works well, solid performance. All issues over the years have traced…read moreback to my internet service provider or home network. It requires some tech savvy to get it and keep it running in a home network. I suspect most all problems other reviewers have are network problems which can be puzzling. A great value to keep a house phone working.

Bad customer service and communication. Could not understand the people who We were in contact with.read more