Jay L did an awesome job setting up my nephews iPhone 6S and ordering my moms new iPad. Your…read moreattention to detail was fantastic. Also, thank you for your service to our country! Blessings

From the owner: AT&T, serving over 81 million wireless customersread more

Not just a cellular store anymore, Verizon really can be a total solution to your needs. Tablets,…read moreland line phones, mobile internet, emergency alert devices... Everything all in one shop! Hands down the best customer service of any Verizon store in the area. Everyone here really made me feel at home and comfortable. I would strongly suggest stopping in for any technology related need!

Unlike other cell phone stores I've visited (I'm looking at you AT&T), the manager of this store…read morereally seems to know what he's doing. Staff was well informed and polite, answering my ridiculous questions without making me feel silly. Clinton needs more proper businesses like this. Next time I break my device I'll come here for help first.

My friend Dale loves buying all of his batteries here because they have good prices excellent…read moreservice and they usually have exactly what he needs for all of his needs I also found out they also do repairs for phones iPads watches. Today's visit was a warranty issue with a battery that he only got 3 starts with. They sold him a new battery with pro rated value and made things right when the battery did fit polarity wise. 10/2026

They have the absolute best coffee in town, I highly recommend it. They also have plenty of…read morebatteries too.

Went there to switch my service over, but all they could give me was a business account. The guy…read moresaid come back two weeks we'll change it all up went back three weeks and a new guy said that guy's been fired, but we can't give you anything than what you already have so I cancelled everything and been with MINT ever since where they do everything in their power to keep their customers happy better than paying $60 a month for a business I'm not using with it.

Went to this store on Saturday 16 Aug with a facetime issue on my Iphone 15pro. Robert helped and…read morefound that my plan was outdated (low data allowance) and I could get more for less along with 55+ benefits. Found out my phone still would not do FaceTime in my car so I saw Zalan today at the same store. He found that it was an issue with my vehicle. Problem solved and I know how to do a workaround now. Thanks to both of them for taking the time to help me in both issues.

This place is deceitful. Upgraded my phone and they charged a $35 fee which you are made to think…read moreis the Verizon upgrade fee...it is not. They did not explain that they charge their own fee for setting up the phone. Shady!!! They also said they couldn't redeem my Verizon Up rewards but all I had to do is go on the app to redeem...not true. Had to call Verizon and was told it must be redeemed at point of sale. Luckily Verizon took care of me and credited my account. Beware...this place is not truthful or upfront about fees. I suggest dealing directly with the Verizon store by the mall or through Verizon online directly. They Should be ashamed of themselves!

Do not buy anything from this place. Spent over $2000 there for 3 new iPhones. One of the iPhones…read moredidn't work. It was defective. Less than 24 hours later we went back into Russell. They said there was nothing they could do. Said it wasn't their problem. We said you mean you can sell a defective product costing $700 and you can't do anything?? They said nope. They didn't know how to replace a phone. So go someone else that will stand behind what they sell. They also told us to leave their store!! So now we are stuck with a $700 phone that doesn't to a damn thing!! Dylan and Jonathan were both employees who didn't give a crap that they basically took us for a ride!! I don't even want to give them one star but I was forced to. Only way Yelp would publish!!

Braxton is the BEST!!! I had multiple issues downloading to…read moremy new phone . He was courteous, knowledgeable and professional . He knew exactly what to do . Thank you Braxton for your our GREAT Customer Service. .

Terrible customer service. They use the ole bait and switch sales technique. All their ads and…read morecustomer service say one thing but when you sign up for the plan it is completely different.

No one was at the store at4:30 PM on a Monday No…read moreexplanation, no staff present. Hours posted are 10:AM 7:00 PM. If a negative review was possible they woul get a minus 3

Traded my one year old iPhone 13 Pro for an iPhone 15 Pro last September only because the customer…read moreservice person working at this location didn't know how to transfer service from T-Mobile to AT&T. I was told this phone was eligible for a promotional trade for a "free" iPhone 15 Pro. I have seen a monthly charge for the iPhone 15 Pro now for the past four months on my AT&T bill. I have been calling this store and AT&T customer service for the past four weeks and this issue has not yet been resolved. The store has no record of my trade. My iPhone 13 Pro has been either misplaced or stolen by someone at this store. DO NOT do business with this store. The current customer service person named Ty refuses to give me a contact number for his supervisor. AT&T customer service is telling me I have to go to the AT&T store to resolve this and that they cannot help me with my situation. DO NOT fall for this trade-in gimmick, they will steal your cell phone and make you pay for the new one.