I will pick this store, it gets picked on the most. my problem is not the store but the service…read more i have lost jobs through t-mobiles busy signal on my line. they say my line is busy and the call hangs up not allowing the caller to leave a message. I feel T-Mobile owes me free service for a year to compensate for my losses, even though my losses are greater than my bill.

I have been to this store a few times and have always had a pleasant experience but today possibly…read moretopped all of them. My mom has had T-Mobile as her service provider for several years now (around 5 years and before that she didn't have a cellphone) but she has been wanting to get a smartphone recently but did not want to sign another contract and pay a lot of money for certain options. I told her that she should go with their prepaid plan so she doesn't pay a fortune for certain things like texting and exceeding on her monthly minutes. When she finally decided on it, I had purchased a prepaid phone for her to use. I wanted to get everything set up for her before she flies back home so we went over to this T-Mobile store this afternoon to try to take care of things. The associate who helped us, Corey, was very nice. I explained to him what I needed done and he took care of it all: the porting of the number, transferring all the contacts, etc. He even made sure that the phone was working properly before we left! I was really impressed especially because I had ported my number some time last year as well and it took 2-3 weeks, got billed twice, had to spend hours of angry phone calls with the store (Edwarsville store) I went to and with their costumer service reps before everything was resolved. That was a painless experience and I am so happy with the experience overall. The associates were very friendly, one even offered us chairs to sit on and some water but we were fine and refused politely. The only excruciatingly painful part now is making sure my mom remembers everything I taught her about using her new smartphone.

Great service. Eric is the man and knows his stuff. He cares and that means a lot. I can't say…read moreenough about him

I went in to transfer my phone number from another carrier and to get a new phone. Arthur was my…read moreassociate and I have to say he was extremely professional and patient with me. My phone was on its last leg and the WiFi was not working. Everything had to be transferred manually and once the new phone was on, an update had to be performed. The process took awhile but everyone there walked me through it, waited patiently and explained how it worked. He made the process more than smooth and user friendly. I learned that this store was one of the only ones in the area that doesn't work in commission, I always like to ask for future use anytime I receive good service, and learned from employees that it is not. They should be! They made this the easiest and most enjoyable cell phone store visit I've ever had!!! Thanks y'all! I'll be back but it's really discouraging to know you don't get credited or have financial incentive/ rewards for your good work

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

My last experience here wasn't bad, so bad so sad, My Apple Watch stop working. Had gotten good…read morehelp from the T-Mobile employee ..

The folks that work at this T-mobile are consistently knowledgeable and willing to help…read more Even when I needed help with international dialing to Hungary. Even when I wanted hand-holding to unlock a phone. They helped me to understand promotions and avoid getting looped into something I did not want. Very Happy.

The manager Yanna was so helpful and even went out of her way to make sure I was able to get the…read moredevice I needed. So thankful for her and being so willing to be helpful. Definitely recommend this place.

Got the help I needed quickly. They answered the questions I had and didn't try to sell me anything…read moreI didn't need.

Avoid this place like the plague! I sent my PS3 to them for repair, once they got my unit all…read morecommunications stopped. They didn't answer emails, didn't answer phone calls, or return messages. Only after reporting them to the Better Business Bureau, and IC3 (FBI internet crimes division) did I over a month later finally get my unit back NOT REPAIRED! They are unprofessional, incompetent, and unreliable. They got a generous 1 star rating because I couldn't give them anything any lower. Their old website they've abandoned is http://www.endlesselectronics.org/ and is now http://www.endlesselectronics.biz/ they're also the same theives and con artists that run http://www.fixmyplaystation.com/

I am giving them a one-star because they are giving me the impression that they stole my ipad! I…read moremailed my ipad to them on 3/11/15 (from WA state) and they charged me $29.99. Today is 4/17/15 and I have STILL not received it! Their voice mailbox (314-669-9592) has been full for months so I cannot leave them a message. They have not responded to any of my emails. I don't know what to do! I hope they are just too busy with business... but this is concerning. ENDLESS ELECTRONICS - PLEASE CALL ME BACK! Order Confirmation #0000005812