We engaged Astound Broadband to install the broadband connection in a new home build. They…read morecompleted the fiber to coax connection, added a Hitron DOCSIS 3.1 modem, and provided an eero Wi-Fi gateway and eero range extender, which I was able to self-install and bring up the Internet and Wi-Fi with. The eero range extender turned out to have a hardware issue, which required taking it to the Stayton store for swap. That was completed quickly and without additional out of pocket cost. The service itself has been great! Good speed and reliability, enduring over bad weather, on a par with the "Big Player" that we used to have, and at a more affordable monthly cost! We're happy with Astound, and as an engineer who retired from the Tech Industry, I recommend them.

I was with astound 5.7 years. They doubled my rate. I called and talked with then saying if I was…read morea new customer not a loyal customer I could get 1/2 the price locked in for two years. They blamed corporate an kept making very unintelligible responses that made zero sense. For that I ended my account with astound. Loyal customers mean nothing.

by Sheri Stanley…read more Oh, Brandon you are the best! And, yesterday was the test! You did it! You did! Those wires all hid! High quality here in the west! 'Twas candid camera, yes, for sure! The visuals all clear and pure! Detailed as can be! God and country to see! Not one reason to be insecure! The FURRY master out there at work! He is never a guy to shirk! Dedicated and true! Great for me and for you! He is the best and not ever a jerk! Hope all see him for what he is worth! He's a great human right here on earth! A man of his word! And never a nerd! Prob'ly been that way ever since birth! You are the grrrreeeeatest! Harry and Sheri Stanley

Leslie laughed at my wife when she was hesitant to give the password to our account over the phone…read more Supposedly this is the only way to get any account info over the phone. Terrible business practice, rude customer service. No alternative to actually prove who you are to get help over the phone. Be aware that this company either stores all of their customers info in a non-secure fashion so that their employees can reference it OR they are logging in to your customer facing profile to get information about your billing history and payments. But when I went in in person I was given all the info immediately no questions asked or identity verified in any way. So what gives? Unfortunately not many other options for internet around here but I no longer trust SCTC to handle our information or be at all helpful with the process. And what do you do about a forgotten password? Can't get help over the phone, can't log in to the account to make a new one? We will be looking elsewhere for internet service.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

My business has been a NocTel customer for several years. Top notch product providing exceptional…read morevalue and even better customer support. I highly recommend.

From the owner: Network Communications, Business Voice over IP [VoIP]…read moretelephony systems, Network consulting, service and management

Fantastic Service! Lightning fast response to my inquiry. Merchtel upgraded us from a cat5 to cat6…read moreethernet cabling system & installed our Ruckus APs. Our network is as fast as Usain Bolt! They're a fun bunch to work with!

The techs were very knowledgeable and helpful for our project…read more We are very happy with the services they provided. We will definitely use them again in the future!