I made an appointment with Alexis Toll after seeing her post on a local FB group…read more I showed her a picture of what I wanted 3-5 time during my appointment. She was pleasant. The salon is very dark. When she was done with my hair, looked darker than I asked for but since it was dark in the salon, I decided not to say anything in front of her new client. I thought it would be better to check it out at home. She was eager to set up a new appointment but I made an excuse so I could evaluate this very expensive hair coloring. My bill with tip was $365.88. I got home and checked my hair in every light in my house. It was much darker than it was when I went in which is not at all what I asked. I asked for an icy blonde and not a brunette. I messaged her, told her I would not make another appointment and said my hair was much darker than it was before I went in. She recommended purple shampoo to help correct her mistake. I would have to spend money to fix it but this is also the same shampoo she told me while she was doing my hair that she wouldn't recommend it for my hair type (I have been told in the past not to use it). She offered to redo it for free but at this point, I lost any ounce of confidence in her. Her mistake, her bad recommendation (other colorists agree) etc. I then asked for my tip back because she truly did not deserve a penny of it. She decided to ignore me after I asked. After she ignored me, I decided to comment on her post, the one I saw to make an appointment. I stated the above with pictures. Within 5-10 minutes (not at all exaggerating) she deleted the post. She decided to post in a local private group of all beauticians etc. in kitsap and she told everyone if I made an appointment to fix her mistake, they need to cancel because I was a difficult client. She blocked anyone who defended me. This post was very hurtful since she made the mistake. I was criticized by a few of her friends who backed her and was told they back her only because she's one of them. She slandered my name, made sure no colorist would touch me to fix her mistake (or take me on as a client) in kitsap, kept 100% of the money, refused to return the tip (I didn't ask for it all, just my tip) and had her friends pm me to harass me. Pictures to show day before my appointment, what I asked for and what I got.

ALEXIS!!! This is a super post to you . When I first inquired about this salon I was nervous since…read moreI have coarse, curly, wavy poofy hair . Every time I get it cut it's always lopsided , or I have a random long piece in the back . This girl is a rockstar !! I had my hair japanese thermal straightened and have been trimming it out so I can enjoy my curls again . She shaped my hair, thinned it out , taught me about curl patterns , how to retrain my hair , correct salon grade products , heat products , inquired about my routine , and even talked to me about color because I was honest and told her I had thermal straightening in my hair still and the color she is seeing is blonde that I had professionally colored back to my original color . I can't wait to go back to start my color journey ! Since I want peak a boos in there ! She was so lovely , knowledgeable and after the cut my hair has been bouncy , light , curly for days ! I feel so confident since I work with doctors and patients all day and they notice EVERYTHING!! The Salon is very neat, tidy, clean and professional . Thank you girl ! I will forever be going back to you .

3/7 Bang Bang Bang! Love the new color and highlights! Can't believe we have an awesome hair…read morestudio just around the corner, Alisha was lovely and talented, thank you! ^3^b

Alicia did my hair before, cut and color, and she always does such a great job. Sadly I didn't take…read morea photo of my recent color job but I was really happy with my bold color highlights. I told her I wanted to go bold but not to crazy with the color. Kinda like a peek-a-boo style and she delivered. I wish I had taken a photo. But I definitely recommend Alicia for any hair job you need.

Shannon gives great haircuts for a good deal. Friendly and great location. Honest service.read more

I've gotten my hair cut by Alison Hanford for 13 years! She has always done an amazing job on my…read morehair and I would highly recommend her! She is also amazing at waxing eyebrows (I don't trust anyone else to do them as well), but due to Covid-19 they aren't offering waxing services. She also is an amazing at styling hair and doing makeup for special events! Over the years she has stayed up to date on styles and new techniques! She is friendly, professional, clean and is attentive to what the client would like and/or gives you an amazing cut that you would never think of! Also, the online scheduling is very easy! I can not say enough good thinks about Alison! So go and get your hair cut by her!

4/5/15 I was super nervous getting my hair colored at a new…read moresalon but all of my fears dissipated the second I walked in. Vanessa was amazing and did a great job with my foils. It was reasonably priced but not cheap--I would say average for the area and they scheduled me in next day (super uncommon for Seattle/Bainbridge). The atmosphere is really great and laid back, I've never enjoyed chatting with a hair stylist quite so much and she talked through exactly what I wanted and then gave me some pointers. A great sign was that she told me if it didn't turn out how I wanted, she would fix it right there and then. No worries though, it was exactly right and she styled it beautifully! 2/15/17 (edit to original posting) I wanted to come back after being a customer at Phoenix for a few years and just reiterate how amazing Vanessa and the whole staff here are. I've been going to Vanessa for close to two years now - she remembers her clients and knows exactly what will work/not work with your hair. At one point during the last couple years, I had a hair disaster and she came in on her day off to fix it and I left looking and feeling a million times better. THAT is an amazing hairdresser. Seriously, don't go anywhere else if you're in the Seattle/Bainbridge area. This place is amazing.

asked if they do grey blending for men and was looked at with a grimace and said no they don't,…read moreeven though a quick search online says they do grey blending for men. Makes me wonder why I was flatly rejected?

Very talented hair dresser with a lot of school and experience. I have got my hair colored and cut…read moreby her for over 5 years

Stacy did a color correction on my hair from dark brown and green to a coppery red. It was…read moreamazing. It took hours, she wouldn't stop till it was right. She is also super sweet.

I would never recommend this place to anyone. Got my hair done for the first time on 6/4/2026 where…read moreshe applied bleach to my roots and color remover on my ends and again on 6/8/2026 where she again put color remover on my ends, My hair was box dyed black before this. So yes there should have been damage. But this is absolutely crazy. I spoke to 5 other salons in the area that said my hair was EXTREMELY over processed. So on 6/9/2026 i went and spoke with the manager of this salon. she told me to come back on 6/17/2026 for highlights knowing my hair looked LIKE THIS. Other salons argued that my hair COULD NOT handle another session of lighting. and that it WOULD fall out wherever the color remover was. The manager said that i'd also have to pay out of pocket for the highlighting service. I had to go to another salon to apply an all over color which was my only option at this point. I never received a sorry and they never tried to make this right. i reached out to the lady that did my hair and got my money back which was $238. I paid for my hair to be beyond damaged. not to mention all the products i had to buy to try and nurse my hair back to health as well as a haircut to try and save what i could. The way they decided to remove the black from my hair wasn't the wrong thing to do, it was the 4 day break in between two sessions. and the care that wasn't had. This lead to my hair being over processed and extremely damaged. And then the OWNER telling me to come back for highlights. They both should've known better.

so I went to the Bayshore salon and I have given it a five star rating because I had the most…read moreawesome and great experience there. I had a wonderful stylist. Her name was Sierra that did my haircut today. I would definitely recommend Bayshore salon to anyone and everyone who would maybe want a haircut. Definitely ask for Sierra to give you a haircut. She does excellent and vivacious work on her clients. Also, I would have to say that the whole experience at Bayshore was a memorable and wonderful experience for Me and I would definitely recommend Bayshore salon.

I visited this salon today for the first time. Honestly, I just needed to try a new salon. My hair…read morewas a mess, very long and damaged. I had not had my haircut in a super long time and needed some help with some low maintenance color options. The salon itself is very "low stress". It doesn't give off your typical salon vibe. It is comfortable and everyone there made me feel like I was at home while still maintaining a professional atmosphere. Jess helped me get the perfect cut. She really listened to what I wanted, while providing helpful tips. She didn't cut it too short, and the style is amazing. I can't say enough about the cut itself. It is PERFECT!! She also helped me pick out two great colors for some peek-a-boo highlights. They look so natural! It added crazy dimension to my thin hair. I ended up making friends with both of the other stylists working and saw the work they both did on other customers while I was the shop and.... WOW. These ladies know what they're doing!! I highly recommend this place! Everyone is super friendly and local to the area. I will be back here, and I won't wait so long before my next cut. Jess helped take all the anxiety out of this experience for me.

If you want an excellent nail technician with a pristine salon, this is the place. You will not be…read moredisappointed.

Lovely service, if you don't mind waiting a few weeks together on the chair. Be ready to pay for…read morethe privilege, but you'll get a good cut! The space is nicely and tasteful too.

I had high hopes for this salon due to the review however this was not my experience. I had another…read morestylist (not this salon) accidentally apply dark toner applied in July over highlights and came to Heather in November in the hopes that she could lift the color and introduce soft highlights that would re lighten my hair. I requested face framing ombré style highlights and showed her two reference images. I also asked for a very blunt edge trim at the bottom of my hair. The cut was not blunt and Heather didn't cut it in a straight line as requested. My face framing highlights do not align at all, and less than two weeks later are extremely brassy. (I have been washing with purple shampoo and high quality products. I figured this could be corrected and I reached out to Heather to see if there was something we could do and showed her images of the brass highlights (that were new highlights done by her especially in the front section of my hair) She responded days later only when I followed up with a second text politely asking if she saw my text. I never expected a free redo. I fully intended on paying for any correction she did. I was surprised when Heather not only responded that this was due to my "greys" as you can see in the first photo (which was taken right before my hair appointment) my hair had very little greys on one side of my hair as I just started greying during the pandemic. My message to her: "Hi heather it's xx you did my hair a little over a week ago. I've tried to get used to the change but I'm so not happy with the hair color as the color now looks like I have grey streaks instead of color. Is there any way we could work to correct this please? " Her message to me: Hi xxxx, I'm so glad we were able to lighten and get the results we did given the color correction aspect and starting point of the service. As we had discussed it will be a process to get to where you want it. The brassiness is residual from the toner/color the previous guy stylist used. A violet shampoo would help with any brassiness.   Given the parameters of what your looking to achieve the best service for you would be a balayage. That way you can get your gray roots taken care of as well as work on the highlights.                                                                  I actually don't offer the balayage technique, and unfortunately don't have any stylist recommendations of ones who do the service. I really wish you the best in finding the perfect stylist for you!" No effort whatsoever to the fact that my hair looked the way that it did nor did I ask for a balayage. I went In for an ombré look and somehow left with highlights that started all the way in the top which are now so brassy. Furthermore, I was told this would cost about 120 and I left the salon paying 230. Definitely not worth it as I now have to find someone that can somehow help me correct the color of the highlights. As a business owner, I realize hair isn't an exact science and that it does take a few visits to get a certain results... but I do not understand how someone could be dismissed and not even offered an appointment to attempt correction, even if it meant paying again. Heather is nice, but she didn't do what I asked, and didn't help correct the issue when I was unhappy with the result. I also feel like she didn't honor my requests with a blunt cut or ombré look with light face framing light highlights and instead did what she felt would look best on me, not what I asked for. And didn't help me out when I expressed dissatisfaction.